HomeComplaints1001 Bingo Casino - Player wishes to be excluded from the email list

1001 Bingo Casino - Player wishes to be excluded from the email list

Amount: ??

1001 Bingo Casino
Safety Index:Above average
Submitted: 23 Feb 2020 | Case closed : 27 Feb 2020
Case closed Our verdict

Unjustified complaint

REJECTED

Case summary

4 years ago

The player from Australia doesn’t wish to receive any messages and notifications from closed casino. After a closer examination, we rejected this complaint as unjustified.

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4 years ago

How about you make t possible to unsubscribe with all your POXY spam e-mails that deny access when you try to unsubscribe......I DO'NT WANT TO RECEIVE YOUR 

EMAILS OR TEXT MESSAGES ANY MORE.....PLEASE F**K OFF!!!!!! 

Edited by a Casino Guru admin
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4 years ago

Dear Andrew,

Thank you very much for submitting your complaint. I wanted to check terms and conditions for how to unsubscribe from the email list, but I found out that the casino is closed already. In this case, my only recommendation is to do it in your email box directly. Since I’m not familiar with bigpond.net.au settings, I’m afraid this is where my ability to help is over. Please if there is anything else, I could help you with, do not hesitate to contact me, otherwise I will be forced to reject your complaint as unjustified. Thank you for your understanding. I’m sorry I couldn’t help you resolving this problem.

Best regards,

Petronela

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4 years ago

That’s just it. I can’t unsubscribe on the net because it keeps telling me the site does not exists. Can u text me a direct link to unsubscribe or is this beyond your ability as well??!!

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4 years ago

Dear Andrew,

I’m sure you understand that I don’t work for 1001 Bingo Casino, but for Casino.guru. We are here to help you resolving any casino related problem, but unfortunately, if the casino was closed already, there is not much I can do for you. My only advise would be to "unsubscribe" inside those promotional emails, that you keep receiving. If there is anything else, I can help you with, please do not hesitate to contact me, otherwise, I will be forced to reject your complaint as unjustified.

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4 years ago

Do you not understand. I CAN NOT UNSUBSCRIBE FROM THE PROMOTIONAL EMAILS!!!!!!Getting to the stage of going to an Ombudsman or the like. Federal police for fraudulent activities. Obviously u can’t do anything. 

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4 years ago

I’m sorry, but we’re not able to help you to resolve this case. We are rejecting this complaint as unjustified. Thank you for your understanding.

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