The player from South Africa is asking to reopen an account. We rejected the complaint because the player didn't respond to our messages and questions.
ZAR Casino - Player is inquiring help.
Amount: €600
ZAR Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
5.1
ZAR Casino has a Safety Index of 5.1, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Dear Liezel,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand that you submitted a complaint to Casino.guru forum and not to ZAR Casino, therefore we cannot do this for you.
Do I understand correctly that you have created more than one account at this casino?
Thank you very much in advance for your reply.
Best regards,
Kristina
