HomeComplaintsWOLF.BET Casino - The player struggles to verify.

WOLF.BET Casino - The player struggles to verify.

Amount: 2,000 ₮

WOLF.BET Casino
Safety Index:Above average
Submitted: 04 Oct 2022 | Case closed : 10 Oct 2022
Case closed Our verdict

Unjustified complaint

REJECTED

Case summary

2 years ago

The player struggles to verify as he has multiple account. The complaint was closed as the player breached multiple casino terms.

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Private
2 years ago
Sensitive information

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Public
2 years ago

Hello CCC555,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with WOLF.BET Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when are you registered in the casino and when did you register each of the accounts? Did you use the same payment method for all the accounts to deposit?

Please note that creating multiple account is strictly against almost every single online casino's terms and as you had not only 2 but 4, the casino has basically right to keep your money as you did commit fraud against them.

Looking forward to your answer.

Regards,

Nick

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Public
2 years ago

Hi i registed one account on Feb 2022, and other three account its got it from friend, he loss and quit , sorry i dont know this rule, but how i fraud casino, no welcome bonus, no deposit bonus, and i lossed 10k in wolfbet, now i just asking deposit money back for saving my family, please help

Public
Public
2 years ago

Hello CCC555,

I'm sorry but as long you used someone else's account, you did not breach just the multi-accounting rule but many others which is basically fraud against the casino and they have every right to void any of your balance. All I can do is to recommend you to contact the licensing authorities of the casino as they might be your last change but our hands are completely tied as you committed fraud. We will be now closing the complaint.

Regards,

Nick

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