HomeComplaintsWisho Casino - Player's account has been blocked.

Wisho Casino - Player's account has been blocked.

Amount: €10,500

Wisho Casino
Safety Index:Very high
Submitted: 30 May 2022 | Case closed : 13 Jun 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from Sweden has been blocked. We rejected the complaint because the player didn't respond to our messages and questions.

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1 year ago

Scam 100%!! They do everything to not give you your deposit money. Locks your account for no reason. 100% SCAM!!!

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1 year ago

Dear Hasse,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.  Do I understand correctly that €10,500 is currently being held in your account? Is this the money you deposited?

Have you received any explanation from the casino regarding this situation?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

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1 year ago

Dear Hasse,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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1 year ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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