The player from US cannot access the website due to ongoing maintenance. The complaint was rejected because the player didn't respond to our messages and questions.
I have balance on their site but every time I try to login it says under maintenance for 2 days and I haven’t tried logging in for months so I assume it’s been saying that much longer.
Dear godishiphop,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I tried to access the website, and I could open it without any problems.
Before we move forward with this complaint, could you please advise if the issue still persists?
Thank you very much in advance for your reply.
Best regards,
Kristina