The player from Alabama requests a withdrawal that has been pending for three weeks and has already sent a $50 deposit and a $200 transaction fee. However, he is now being asked to pay a $90 tax fee in order to release the funds.
When I submitted withdrawal I was asked to send $50 deposit by bitcoin. I did. I was then asked for a $200 transaction fee. I sent that. I was then asked for $90 tax fee. I have not sent it. They continue to tell me they will release the funds to my cashapp within 30 minutes of me sending them the $90 tax.
Dear bldavis96,
Thank you very much for submitting this complaint. I am sorry to hear about the problem you've been facing. Could you please confirm that this is the website of the casino your complaint is about?
https://www.winsparkspin.com/home
A reputable casino will never ask a player to deposit additional fees to process a withdrawal. While it’s true that players may be asked to make a verification deposit when cashing out from a free bonus, the case with WinsParkSpin Casino is quite different.
Since the end of September, we have received several complaints from players experiencing the same problem. Players win money, and when they attempt to withdraw their winnings, they are asked to make multiple deposits. You can check these complaints here.
Moreover, our specialists have reviewed this website, and as stated in our warning, due to the practice of fabricated charges, we consider WinsParkSpin to be a scam casino and we strongly recommend you avoid this platform at all costs.
Please let me know if there is anything else I can assist you with. Thank you in advance for your cooperation.
Best regards
Nick
Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.
Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.