The player is confused about the casino’s withdrawal process. We rejected the complaint because the player didn't respond to our messages and questions.
I would like to know how I should do it after I have requested the withdrawal noN I have no news, I have not been asked anyone docunentazione for the transfer
Dear Luigi,
Thank you for contacting Casino Guru and letting us help you. Let me ask you a few questions to understand the issue better. There is a live chat option in the "Help" section on the casino’s website. Have you tried to ask the support what you should do? If so, how did they reply?
Best regards,
Peter