The player's unable to access his account for unknown reason. The complaint was closed as the player stopped responding.
WinnerCasino - The player's unable to access his account.
Amount: €120
WinnerCasino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
1 year ago
Public
Public
1 year ago
Translation
Hello from today to tomorrow I can't get into my account anymore. They say that winnercasino.bet is no longer available. I wanted if least my credit back lg
Automatic translation:
Public
Public
1 year ago
Hello Potuch58,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with WinnerCasino. Please allow me to ask you a few more question before we would move forward.
How do you know that your account won't be available anymore? Did you receive any notification about it in advance? What is your current balance on your casino account?
Looking forward to your answer.
Regards,
Nick
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