The player's unable to access his account for unknown reason. The complaint was closed as the player stopped responding.
Hello from today to tomorrow I can't get into my account anymore. They say that winnercasino.bet is no longer available. I wanted if least my credit back lg
Hallo von heute auf morgen komme ich nicht mehr in mein Konto rein.die sagen das winnercasino.bet nicht mehr verfügbar ist. Ich wollte Wenningstens mein Guthaben wieder lg
Hello Potuch58,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with WinnerCasino. Please allow me to ask you a few more question before we would move forward.
How do you know that your account won't be available anymore? Did you receive any notification about it in advance? What is your current balance on your casino account?
Looking forward to your answer.
Regards,
Nick
Hello Potuch58,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with WinnerCasino. Please allow me to ask you a few more question before we would move forward.
How do you know that your account won't be available anymore? Did you receive any notification about it in advance? What is your current balance on your casino account?
Looking forward to your answer.
Regards,
Nick
Dear Potuch58,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.
Dear Potuch58,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.
The complaint will be now closed for the above mentioned reason.
The complaint will be now closed for the above mentioned reason.
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