The player's unable to access his account for unknown reason. The complaint was closed as the player stopped responding.
WinnerCasino - The player's unable to access his account.
Amount: €120
WinnerCasino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.4
WinnerCasino has a Safety Index of 2.4, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
Hello from today to tomorrow I can't get into my account anymore. They say that winnercasino.bet is no longer available. I wanted if least my credit back lg
Automatic translation:
Public
Public
2 years ago
Hello Potuch58,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with WinnerCasino. Please allow me to ask you a few more question before we would move forward.
How do you know that your account won't be available anymore? Did you receive any notification about it in advance? What is your current balance on your casino account?
Looking forward to your answer.
Regards,
Nick
