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Our expert casino review team has carefully analysed WinCity Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. WinCity Casino scored an Above average Safety Index of 6.9, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Proceed with reading our WinCity Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index of WinCity Casino – Is it fair and safe?
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of WinCity Casino, we read and assessed Terms and Conditions of WinCity Casino in-depth. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
WinCity Casino is one of smaller online casinos based on our estimates or collected information. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention WinCity Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
Taking into account all factors in our review, WinCity Casino has scored a Safety Index of 6.9, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.
Terms and Conditions of WinCity Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of WinCity Casino to be mostly fair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about WinCity Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
WinCity Casino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Unfortunately, there are no user reviews of WinCity Casino in our database yet. If you have had an enjoyable or unpleasant encounter with this casino, please be the first to review and rate it on our website.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
WinCity Casino is owned by Megasoft N.V. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.
WinCity Casino has been granted a gambling license in Comoros issued by Anjouan Gaming.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 5,000 per month
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at WinCity Casino in the table below.
Language
Website
Customer support
Live chat
English
Spanish
Portuguese
German
Finnish
Swedish
Italian
Czech
Danish
Greek
French
Turkish
Hindi
Persian
Uzbek
Kazakh
Estonian
Indonesian
Norwegian
Polish
Romanian
Dutch
Bengali
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at WinCity Casino, managing your account, withdrawals, or other matters. WinCity Casino has a good customer support, judging by the results of our testing.
Slots and casino games at WinCity Casino
WinCity Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 68 game providers are offered. This includes NetEnt, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Betsoft Gaming, Evoplay, Ezugi, BGaming, GameArt, Habanero, Red Rake Gaming, Betgames, Genii, 7777 gaming, Smartsoft Gaming, Fantasma Games, Turbo Games, Platipus, Swintt, Win Fast, Mancala Gaming, LIVE Solutions, Spadegaming, G Games, NetGaming, Elbet, Spribe, OneTouch, Urgent Games, Darwin gaming, Golden Race, Revolver Gaming, TrueLab Games, OneGame, Mascot Gaming, SlotMill, Vivo Gaming, Onlyplay, PGsoft (Pocket Games Soft), Jade Rabbit Studio, Gaming Corps, Ela Games, JVL, Yolted, SlotMatrix, eBET, Fugaso, Skywind Group, Caleta Gaming, AvatarUX, Tangente Games, Peter & Sons, Live88, Gamzix, 3 Oaks Gaming, Kalamba Games, Zillion Games, Kero Gaming, Apparat Gaming, Manna Play, Barbara Bang, Golden Rock Studios, TopSpin Games, Betsy Games, 7Mojos, Hacksaw Gaming, Asia Gaming.
WinCity Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 4 bonuses from WinCity Casino, which are listed in the 'Bonuses' section of this review.
Note: Our separate page features details on WinCity Casino bonuses for additional information about this casino's offers.
This is a place to share experience with WinCity Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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Safety Index explained
Safety Index of WinCity Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of WinCity Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average6.9/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
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