HomeComplaintsWinBet Casino BG - Player is asking for help.

WinBet Casino BG - Player is asking for help.

Amount: 2,000 лв

WinBet Casino BG
Safety Index:High
Submitted: 20 Dec 2022 | Case closed : 04 Jan 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from Bulgaria complains about an unspecified issue. The complaint was rejected because the player didn't respond to our messages and questions.

Public
Public
1 year ago
Translation

winbet casino is ripping me off mercilessly

Automatic translation:
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Public
1 year ago

Dear tonitkata,

Thank you very much for submitting your complaint. I apologize, but I don’t understand what is going on. I’m afraid, I will need more information regarding your problem. Please could you elaborate?

I will be waiting for your reply patiently.

Best regards,

Kristina

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Public
1 year ago

Dear tonitkata,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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