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OverviewBonusesUser reviews50Safety Index explainedDiscussion1Payment methods9
William Hill Casino Review
William Hill Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. William Hill Casino has a High Safety Index of 8.7, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Continue reading our William Hill Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Safety Index – William Hill Casino fairness and safety
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of William Hill Casino, we have looked closely into the Terms and Conditions of William Hill Casino and reviewed them. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Considering our estimates and the factual data we have collected, William Hill Casino appears to be a very large online casino. This casino has a low value of denied payouts in player complaints with respect to its size. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
To our knowledge, William Hill Casino is absent from any significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
All of that, together with other factors considered in our review, has resulted in William Hill Casino having a Safety Index of 8.7, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
Note: To the best of our knowledge, William Hill Casino is associated with 21 other online casinos. The Safety Index of William Hill Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.
T&Cs of William Hill Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of William Hill Casino during our review.
William Hill Casino player complaints
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 48 complaints directly about this casino in our database, as well as 123 complaints about other casinos related to it. Because of these complaints, we've given this casino 29,151 black points in total, out of which 24,042 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
William Hill Casino user reviews and feedback
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Based on the 50 user reviews of William Hill Casino in our database, it has a Great User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Company information and licenses of William Hill Casino
William Hill Casino is in the ownership of Evoke plc group and has an annual revenue estimate greater than $20,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
William Hill Casino holds a gambling license in Spain issued by Dirección General de Ordenación del Juego.
Withdrawal limits, win limits, and payment method options
William Hill Casino supports 9 payment methods. This includes: Neteller, Skrill, PaysafeCard, Mastercard, VISA, Trustly Pay, PayPal, Maestro, ApplePay.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at William Hill Casino are displayed in the table below.
Language
Website
Customer support
Live chat
Spanish
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at William Hill Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, William Hill Casino has an average customer support.
Casino games and slots available at William Hill Casino
William Hill Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Jackpot games, Live games, Crash games, Other games, Live roulette.
The casino's game library includes titles from 10 providers. This includes Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Greentube, Section8, Games Global, MGA.
Bonuses and codes offered by William Hill Casino
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
We currently have 3 bonuses from William Hill Casino in our database, which include:
50 FREE SPINS on multiple games
100% up to €100
100% up to €100 and 50 extra spins
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(9)
Payment methods (9)
Games
Show all
Slots
Roulette
Blackjack
Betting
No video poker
No bingo
No baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
Betting
No video poker
No bingo
No baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games
Language options
Spanish website
Only Spanish customer support
Only Spanish live chat
Game providers
Show all
(10)
Game providers (10)
Casino screenshots
Positives
Simple and clean website design
Mobile casino app for Android and iOS
Good selection of Jackpot Slots
Payments by PayPal are available
Negatives
Deposits via Neteller, Skrill or Paysafecard cannot claim Welcome Bonus
Browse all bonuses offered by William Hill Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(50)
User reviews of William Hill Casino
This is a place to share experience with William Hill Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Honest and paying site, winnings paid in 1 minute, via Skrill, acceptable live games, paying slots, if you're lucky, kind and precise support!!
Sito onesto e pagante, vincita pagata in 1 minuto, tramite Skrill ,giochi live accettabili, slots paganti ,se si ha fortuna, supporto gentile e preciso !!
I'm not interested in bonuses so I never accept them. I deposited 2000 euros, I won 4000, I made withdrawals on the third deposit of 1000 euros with a withdrawal of 1300 euros. They blocked my funds for checks on my profile. I sent the documents and still nothing. The funds remain blocked even though the documentation is explanatory AND THEY DO NOT RESPOND TO EMAILS. I would like to point out that for years I have had gaming accounts on Eurobet, Sisal, Lottomatica and Snai on which I have NEVER had problems and I have always been paid regularly and promptly. The problem with William Hill is simple: they do NOT want players to win. I sent a registered letter via PEC to them and to ADM, now we'll see. I advise you to stay away from this casino. (the ones mentioned above are really serious and reliable).
Non sono interessato ai bonus pertanto non li accetto mai. Ho versato 2000 euro ne ho vinti 4000 ho effettuato i prelievi al terzo versamento di 1000 euro con prelievo di 1300 euro. Mi hanno bloccato i fondi per delle verifiche sul mio profilo . Ho inviato i documenti e ancora nulla . I fondi rimangono bloccarti nonostante la documentazione sia esplicativa E NON RISPONDONO ALLE MAIL. Premetto che da anni ho conti gioco su Eurobet , Sisal , Lottomatica e Snai su cui non ho MAI avuto problemi e sono sempre stato pagato regolarmente e tempestivamente. Il problema con William Hill è semplice: NON vogliono che i giocatori vincano. Ho inviato una raccomandata AR via PEC a loro e a ADM adesso vediamo. VI consiglio di stare alla larga da questo casinò. (quellisopra citati sono davvero seri e affidabili).
Vintage graphics
Grafica vintage
not very intuitive
poco intuitivo
money blocked on online casinos returned only after continuous requests
soldi bloccati sui casinò on line restituiti solo dopo continue richieste
if you win they ask you for a plethora of documents and they don't pay
se vinci ti chiedono una pletora di docuementi e non pagano
I really do appreciate the selection of game providers that they have. It has multiple currencies in one account, plus the transactions here are quite fast and provided with a solid customer support.
Been with William hill for less than 2 weeks... Claimed a welcome offer didn't win anything from the welcome offer.
Played book of dead and legacy of dead won almost a couple hundred quid and all of a sudden i have been excluded from claiming any promotions with William hill with no explanation so i have today deleted my William Hill Casino along with the APP.
If William Hill wish to view there customers in this light then you shall not get my custom.
It's a shame because I was just starting to enjoy William Hill Casino
I hate having to give negative reviews but when i have only had 1 bonus from William Hill which didn't last i am suddenly excluded from all promotions etc which worries me in terms of how they think of there customers at William hill.
I have today deleted my William hill account in light of this decision made by them
Wife range of games
Excluded from all William hill promotions without notice i had to find out for myself
Makes me wonder how they think of there customers to make such a decision/review
Good morning. I would like to recommend William hill casino!If you are a gambling enthusiast and you are looking for the right place Everyone will find something for themselves 😃 efficient support, express deposits or withdrawals.I have one card added to Will for deposit and widhraw it's Revolut 😉. When sometimes you make a withdrawal. I enter the amounts, press widhraw and I already have the money in REVOLUT bank. Something amazing 😃
Couldn't withdraw my winnings due to constant verification over 3 times, yet I could not withdraw. Fully verified and told to request a withdrawal just to get ask to verify myself again. William Hill is scummy. Due to anxiety and waiting days for a simple withdrawal to my skrill account I lost my funds.
There's nothing positive about this casino
Scummy practices
Scammers will do anything to not pay out
Stalling withdrawals on purpose
Make you fully verify yourself more than 3-4 times
I was very surprised that they closed access for users from other countries!! A few years ago, when I played with them, they gave a lot of bonuses and promotions to customers from all over the world.
william hill is the best sports and casino games with the best dealers too plus the pit boss who cares about the customer focus.
cool
FRIENDLY DEALERS
Safety Index explained
Safety Index of William Hill Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of William Hill Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.7/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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