EuroGrand Casino Review
Adam M.
08/2021
Safety Index
User feedback
0 review
08/2021
08/2021
EuroGrand Casino has been closed and no longer operates.
This review of EuroGrand Casino covers the full picture. We used our casino review process to weigh up what it does well against where it falls short. The casino's Terms and Conditions, licenses, player complaints, support, and limits were all reviewed by our team. Based on these factors, they worked out where this casino stands from safe and legit to a scam.
Our team's review data was used to calculate the casino's Safety Index. This score rates the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. EuroGrand Casino has a Below average Safety Index of 6.4, which makes it a less than ideal option for most players in terms of fairness and safety. Dig into EuroGrand Casino with the rest of our review and see if this casino is right for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of EuroGrand Casino, we thoroughly read and reviewed the Terms and Conditions of EuroGrand Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.
According to our approximate calculation or collected information, EuroGrand Casino is a very large online casino. Considering its size, this casino has a high sum of disputed winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
We did not find EuroGrand Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All in all, when combined with other factors that come into play in our review, EuroGrand Casino has landed a Below average Safety Index of 6.4. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of EuroGrand Casino during our review.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 9 complaints directly about this casino in our database, as well as 81 complaints about other casinos related to it. Because of these complaints, we've given this casino 18,906 black points in total, out of which 13,363 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
However, there are no user reviews available for EuroGrand Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.
EuroGrand Casino belongs to WHG Limited and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.
EuroGrand Casino has been granted licenses by authorities in the following countries or regions: Malta (Malta Gaming Authority), Gibraltar (Gibraltar Licensing Authority).
EuroGrand Casino accepts 29 payment options. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, POLi, INSTADEBIT, WebMoney, Euteller, PayPal, Przelewy24, eps-Überweisung, QIWI Кошелек, Trustly Pay, Diners Club, Nordea, Multibanco, Maestro, American Express, eKonto, Neosurf, Online bank transfer, Teleingreso, Todito cash, idebit, Klarna, Yandex Money, SafetyPay.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
| Withdrawal limits | Win limits |
|---|---|
| Unlimited | No win limit |
When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at EuroGrand Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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24/7 |
| Japanese | |
 |
|
| German | |
|
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Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at EuroGrand Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say EuroGrand Casino has a good customer support based on the responses we have received during our testing.
You can play these types of games at EuroGrand Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Scratch cards, Other card games, Other games.
Titles supplied by 8 casino game providers are available. This includes Playtech, Ash Gaming, Rarestone gaming, GECO Gaming, Origins (playtech), Vikings (playtech), SunFox Games, Psiclone Games.
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Currently, our database does not contain any bonus offers from EuroGrand Casino, unfortunately.
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of EuroGrand Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 9 complaints from other sources.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
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