HomeOnline CasinosEuroGrand Casino Review
EuroGrand Casino Review

Casino closed

EuroGrand Casino has been closed and no longer operates.

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WHG Limited
2006
> $1,000,000
OverviewUser reviews16Safety Index explainedDiscussion1

Casino closed

EuroGrand Casino has been closed and no longer operates.

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EuroGrand Casino Review

EuroGrand Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. EuroGrand Casino has an Above average Safety Index of 6.7, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Continue reading our EuroGrand Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index of EuroGrand Casino – Is it fair and safe?

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of EuroGrand Casino, we thoroughly read and reviewed the Terms and Conditions of EuroGrand Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .

According to our approximate calculation or collected information, EuroGrand Casino is a very large online casino. This casino has an average value of denied payouts in player complaints with respect to its size. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

We did not find EuroGrand Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All of that, together with other factors considered in our review, has resulted in EuroGrand Casino having a Safety Index of 6.7, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

Note: According to our records, EuroGrand Casino is related to 13 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of EuroGrand Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.

EuroGrand Casino T&Cs

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of EuroGrand Casino to be somewhat unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to EuroGrand Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 9 complaints directly about this casino in our database, as well as 66 complaints about other casinos related to it. Because of these complaints, we've given this casino 10,507 black points in total, out of which 4,964 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of EuroGrand Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Our database has a total of 16 user reviews of EuroGrand Casino, giving it a Good User feedback rating. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

EuroGrand Casino company information and licenses

EuroGrand Casino belongs to WHG (International) Limited and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

EuroGrand Casino has been granted licenses by authorities in the following countries or regions: Malta (Malta Gaming Authority), Gibraltar (Gibraltar Licensing Authority).

About payment methods and win and withdrawal limits

EuroGrand Casino accepts 30 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, Giropay, POLi, Sofort Banking, InstaDebit, WebMoney, EuTeller, PayPal, Przelewy24, EPS, QiWi, Trustly, Diners Club, Nordea, Multibanco, Maestro, American Express, eKonto, Neosurf, Teleingreso, Todito cash, iDebit, Fast Bank Transfer, Yandex Money, SafetyPay.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
Unlimited No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at EuroGrand Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Japanese Yes No No
German Yes No No

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at EuroGrand Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say EuroGrand Casino has a good customer support based on the responses we have received during our testing.

Slots and casino games at EuroGrand Casino

You can play these types of games at EuroGrand Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Scratch cards, Other card games, Other games.

Titles supplied by 8 casino game providers are available. This includes Playtech, Ash Gaming, Rarestone gaming, GECO Gaming, Origins (playtech), Vikings (playtech), SunFox Games, Psiclone Games.

Bonuses and codes offered by EuroGrand Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. Sadly, there are now no bonuses available from EuroGrand Casino stored in our database.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
Scratch cards
No eSports betting
No crash games

Language options

English website
All languages (3)
English customer support
English live chat

Game providers

  • Playtech
  • Ash Gaming
  • Rarestone gaming
  • Vikings (playtech)
  • SunFox Games
  • Origins (playtech)
  • GECO Gaming
  • Psiclone Games

Positives

  • Live chat support is available 24/7
  • No withdrawal limits
  • Live dealer games are available

Negatives

  • Live chat is available only after registration
  • Small selection of game providers

Interesting facts

  • Small international casino
Author & Guarantor: Adam Maclean Last updated: 19 Aug 2021 Anything incorrect or missing? Let me know
Casino Bonuses

EuroGrand Casino bonuses

Browse all bonuses offered by EuroGrand Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (16)

User reviews of EuroGrand Casino

This is a place to share experience with EuroGrand Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 16 users

Very positivePositiveNeutralNegativeVery negative

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Safety Index explained

Safety Index of EuroGrand Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of EuroGrand Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.7/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about EuroGrand Casino and related casinos (102)

102All1Opened41Not solved14Solved46Rejected

Complaints directly about EuroGrand Casino

Complaints about related William Hill Casino (3)

Resolved Our verdict

Case closed

Disputed amount: €150
William Hill Casino
Safety Index:High
Submitted: 24 Jul 2022
Resolved Our verdict

Case closed

Disputed amount: €60
William Hill Casino
Safety Index:High
Submitted: 02 Jun 2020

Complaints about related Bertil Casino (1)

Complaints about related Redbet Casino (Same management but different owner)

Complaints about related Mr. Green Casino (Same management but different owner)

Complaints about related MamaMia Bingo Casino (Same management but different owner)

Show more complaints (+10)
Discussion

EuroGrand Casino Discussion

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