HomeOnline casinosEuroGrand Casino Review

EuroGrand Casino Review

avatarAdam M.
Last updated 08/2021
Safety Index
6.3
User feedbackNot enough data
0 review
avatarAdam M.
Last updated 08/2021

Casino closed

EuroGrand Casino has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Live chat support is available 24/7
  • No withdrawal limits
  • Live dealer games are available
  • Live chat is available only after registration
  • Small selection of game providers

EuroGrand Casino Review

This review of EuroGrand Casino covers the full picture. We used our casino review process to weigh up what it does well against where it falls short. The casino's Terms and Conditions, licenses, player complaints, support, and limits were all reviewed by our team. Based on these factors, they worked out where this casino stands from safe and legit to a scam.

Our team's review data was used to calculate the casino's Safety Index. This score rates the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. EuroGrand Casino has a Below average Safety Index of 6.3, which makes it a less than ideal option for most players in terms of fairness and safety. Dig into EuroGrand Casino with the rest of our review and see if this casino is right for you.

Safety Index of EuroGrand Casino – Is it fair and safe?

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of EuroGrand Casino, we thoroughly read and reviewed the Terms and Conditions of EuroGrand Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

According to our approximate calculation or collected information, EuroGrand Casino is a very large online casino. Considering its size, this casino has a high sum of disputed winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

We did not find EuroGrand Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All in all, when combined with other factors that come into play in our review, EuroGrand Casino has landed a Below average Safety Index of 6.3. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.

Note: According to our records, EuroGrand Casino is related to 13 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of EuroGrand Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.

EuroGrand Casino: Terms and Conditions

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of EuroGrand Casino during our review.

Player complaints about EuroGrand Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We currently have 9 complaints directly about this casino in our database, as well as 83 complaints about other casinos related to it. Because of these complaints, we've given this casino 19,138 black points in total, out of which 13,595 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of EuroGrand Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

However, there are no user reviews available for EuroGrand Casino in our database at this time. In case you have had an enjoyable or disappointing experience with this casino, we encourage you to share your feedback and rating on our website.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

EuroGrand Casino company information and licenses

EuroGrand Casino belongs to WHG Limited and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

EuroGrand Casino has been granted licenses by authorities in the following countries or regions: Malta (Malta Gaming Authority), Gibraltar (Gibraltar Licensing Authority).

About payment methods and win and withdrawal limits

EuroGrand Casino accepts 29 payment options. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, POLi, INSTADEBIT, WebMoney, Euteller, PayPal, Przelewy24, eps-Überweisung, QIWI Кошелек, Trustly Pay, Diners Club, Nordea, Multibanco, Maestro, American Express, eKonto, Neosurf, Online bank transfer, Teleingreso, Todito cash, idebit, Klarna, Yandex Money, SafetyPay.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
Unlimited No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Language and support options

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below lists the language options at EuroGrand Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Japanese Yes No No
German Yes No No

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at EuroGrand Casino, managing your account, withdrawals, or other matters. According to our tests and collected information, EuroGrand Casino has a good customer support.

Slots and casino games at EuroGrand Casino

You can play these types of games at EuroGrand Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Scratch cards, Other card games, Other games.

Titles supplied by 8 casino game providers are available. This includes Playtech, Ash Gaming, Rarestone gaming, GECO Gaming, Origins (playtech), Vikings (playtech), SunFox Games, Psiclone Games.

EuroGrand Casino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Currently, our database does not contain any bonus offers from EuroGrand Casino, unfortunately.

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

  • Owner WHG Limited
  • Established 2006
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of EuroGrand Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Medium casinoVery big group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Bad
Total complaints: 0
Last updatedLast updated

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 9 complaints from other sources.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Complaints about EuroGrand Casino
      This tab does not contain any complaints

      We do not have any complaints about EuroGrand Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

      Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
      Submit a complaint

      Games

      Explore the game selection available at EuroGrand Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 7 Not Available: 8

      User reviews of EuroGrand Casino

      This is a place to share experience with EuroGrand Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 0 users

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      EuroGrand Casino discussion

      Discuss anything related to EuroGrand Casino with other players, share your opinion, or get answers to your questions.

      Casino Guru
      We want players to understand gambling.

      User reviews of EuroGrand Casino

      This is a place to share experience with EuroGrand Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 0 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.

      Nobody has submitted a written review of EuroGrand Casino yet

      Be the first one to share your experience in more detail.

      Write a review

      EuroGrand Casino discussion

      Discuss anything related to EuroGrand Casino with other players, share your opinion, or get answers to your questions.

      Casino Guru
      We want players to understand gambling.
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