Weltbet Casino - Player’s winnings haven’t been received yet.

I have completed all the procedures to validate the account ... lastly the selfie with the document in hand ... ACCOUNT validated but they have disappeared and the operators in the chat do not know how to answer ... my withdrawal is under review

Dear beretta,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

I'm really sick of weltbet ... I wrote millions of emails ... the support does not respond ... in live chat ... they tell me that at the final stage my WITHDRAWAL ... I advise against anyone to pay money to this site. .. they are scammers ... I sent a load of identity documents and they accepted them, they could not fail to accept them ... even a selfie with a document ... and a bank statement for the last three months by name ... WHEN I PAID 200 THEY HAVE NOT MADE ALL THESE PROBLEMS ... I DO NOT RECOMMEND THE SITE

In my opinion they leave the withdrawal pending for me to play them again .. but I don't play them

They informed me that the withdrawal has been processed. But in the history of pending and disappeared withdrawals ... they say it is regular ... which appears in the archives ... but I can't believe it if I don't see the money

Thanks to all of you at casino guru. ..the casino paid me the winnings

Dear beretta,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Kristina

Casino.Guru