The player's withdrawal is delayed for over 2 weeks. The complaint was resolved as the player received his winnings.
since 8/5 I have made a withdrawal and they have not accepted it yet, they are making fun of me, they did not reply to emails, only my deposits know how to pass every day. unacceptable.my account is fully verified.my account is thanos2547@hotmail.com.rover2547
Hello Rover2547,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Vulcan Vegas Casino. Please allow me to ask you a few more question before we would move forward.
Could you please forward the exact website link for the casino as there are multiple casinos with the same name?
Since when exactly is your account verified? Did you use any bonus to accumulate your current balance? When was the last time the casino responded to you and what was it about?
Looking forward to your answer.
Regards,
Nick
Dear Rover2547,
We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.
Regards,
Nick