The player from Portugal is experiencing an unspecified issue with the casino. The complaint was rejected as the player stopped responding.
Already send documents. Just waiting for them to reject the loot. There is no pix option ..so deposit falls when they roll and our situation is difficult... we have to look for our rights. Because it says it's fast I have prints more than 1 hr in chat for nothing with them
Dear rodrigoboladaocp,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate?
I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.
Best regards,
Nick
I'll wait . because the verification was. Balance has disappeared from the account and the withdrawal is in process. Wait 5 working days to see if it falls
Dear rodrigoboladaocp,
Thank you and please let us know in case of any update. Until then the timer will be set back on you.