The player from India had reported that his casino account was locked and had requested it to be reopened. He had INR 63,770 in his account at the time of the issue. However, he did not respond to our inquiries for further information within the given time frame. Therefore, we had been unable to continue the investigation and had to reject the complaint.
Vbet Casino IN - Player’s account is locked.
Amount: 63,770 INR
Vbet Casino IN
Safety Index:LowSafety Index
Casinos with a Low Safety Index usually have plenty of relevant complaints from players or other relevant issues. In general, we don't recommend playing casinos with a Low Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 months ago
plese my account open
Public
Public
2 months ago
Dear prajapatirohan27,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. When did you lose access to your casino account? Could you please advise which games you focused on while your account was still active - slots, live casino, sports betting, etc.?
Do I understand correctly that you currently have INR 63,770 in your casino account?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Kristina
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