UK Casino Club UK - Player complains that he didn’t win anything.

Opened account 01/08/2022 played different games through the afternoon but all where playing really bad with pay outs really low and the bonus where really poor and I just think there’s is no money in these games to payout anything to anybody and that’s worst I have ever seen games playing in all the years I have played and hope this helps other people out there and save them from this horrific behaviour.

Dear Rockjake2023,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. One day of playing is not enough for us to make a strong case. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Kristina

Thanks for your message about case regarding uk casino club, but as I can see there’s nothing can done regarding my lose of money and the unfairness of the games as a player, as I am trying to make people aware of this bad casino and save people from playing on it in the future and same thing happening to them.

Unfortunately, it is very difficult for us to proceed with a case like this without supporting evidence. We would like to help you, but it’s impossible for us at this time. Please, if you come across any kind of proof, do not hesitate to contact us and we can reopen this complaint anytime.