HomeComplaintsTrueFlip.io Casino - Player pointed out a mistake in our language list.

TrueFlip.io Casino - Player pointed out a mistake in our language list.

Amount: ??

TrueFlip.io Casino
Safety Index:Low
Submitted: 15 Jun 2020 | Case closed : 23 Jun 2020
Case closed Our verdict

Other

REJECTED

Case summary

4 years ago

The player found out, that this casino doesn’t support the Spanish language and we had this fact mentioned in our review. We updated this issue in our review and closed the complaint.

Public
Public
4 years ago
Translation

Hello: you say that chat is available in Spanish, but it is never available and it also appears in English

Automatic translation:
Public
Public
4 years ago

Hello Jose,

I'm sorry to hear about your difficulties caused by the wrong information on our website. We currently have over 2000 casinos in our database. We put a lot of effort into keeping the reviews up to date, but it is a difficult task. We would like to apologize for the inconvenience and inform you that I asked our data team to check and update this fact. Thank you for your help making Casino Guru better. 

Best regards,

Kristina

Public
Public
4 years ago

Jose, thank you one more time. We tested this fact and updated the languages in our review. We are closing this complaint now.

Please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.

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