Tipsport Casino SK - Player experiences technical difficulties while playing slots.

Good day,

a problem with Tipsport that has been going on for a very long time.

In some games, when you win or receive bonuses, the screen refreshes, it is said that there is a problem with the system or the page, that is, the game shuts down completely, this happened to me recently at least 15 times during the game, last year as an "apology", they sent some €2, but that I it doesn't matter if she lost a 5-digit sum with them.

It happens regularly and for a long time, I pointed it out, but no change.

It also happens to people from the neighborhood, simply during the game when you get kicked out several times and for example from the 500€ where the machine gave you, it stops completely and remains at 0 or the bonuses are canceled completely, it's just really bad!

I have also taken a few screenshots.

And another thing, I would like to know who wins the jackpots on SK Tipsport. I know that someone still wins in CR, but I haven't heard of anyone winning at all!

All bad, just wasting money and winnings nowhere

Dear f2m5c4zbnr,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Please allow me to ask you a few questions so I better understand the situation.

Could you please forward your game history to tomas@casino.guru? Please highlight the exact time of the incident and any relevant communication between you and the casino.

Meanwhile, please check our article explaining "How slot machines are programmed" https://casino.guru/how-slot-machines-work-math#how-are-slot-machines-programmed and maybe it’ll help to understand how servers communicate with players and what issues might occur on the way.

Also, If I am not mistaken, the history of lottery jackpot wins can be found here: https://www.tipos.sk/loterie/ciselne-loterie/historia-vyhier , but I am afraid the names of winners are not listed.

Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Tomas

Dear f2m5c4zbnr,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.