HomeComplaintsPlayer suspects a casino might be a scam.

Player suspects a casino might be a scam.

Amount: $300

Millobet
Submitted: 22 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 19h 30m 37s

Case summary

4 hours ago

The player from Ecuador registered and received a $10 bonus, but after winning over $300 and requesting a withdrawal, the casino canceled it and returned the funds to his account. After playing Mega Roulette and experiencing deductions despite winning, his account balance dropped to zero, and he has not received a response to his inquiries.

Public
Public
16 hours ago
Translation

Hello, I registered at MILLOBET, a betting site that sent me a $10 bonus just for signing up and told me that whatever I won could be withdrawn without any betting limits or restrictions.

I won more than $300 and requested a withdrawal via transfer to my bank account. However, after three days, they canceled the withdrawal and returned the winnings to my MILLOBET account. Then I began to play Mega Roulette with multipliers, a popular game, and although I won my bets, they deducted the balance instead of paying me. This continued until my account was left at zero. I tried to contact them via chat, but encountered errors. I also sent an email to info@millobet, but after 6 days, I have not received a response.

For this reason, I am asking the administrator of GURUCASINO to investigate whether this betting site, MILLOBET, is a scam. file

Automatic translation:
Public
Public
8 hours ago

Dear Carlos198123,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It seems that we have not reviewed this casino yet. Before we proceed with this complaint, could you please post the casino's website link here in this thread so we can add the correct casino to our database?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina


Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.

Waiting for approval
Waiting for approval
4 hours ago
Translation
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Casino Guru is examining the case

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