Player’s withdrawal delayed for a month.

I was a player with BDG casino. There was no problem in the early stage. As per them they have effected the payment. I forwarded the bank statement as per their request. But no money after one month. Also company isnot disclosing their email and reg. Details. Responding through the mentor.

Hello samporattoor,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue. Can you forward the exact link of the casino? Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Please find the link

https://bigdaddygame1.com

They haven't asked for any verification details. They were sending money to my bank account.

I couldn't directly contact the casino they asked to contact through their mentor. But she is unable to provide me any clear message. I asked her to provide the company details but so far nothing provided.

Hello samporattoor,

Unfortunately, "Application Casinos" are not part of our database, and as a result, we do not engage in facilitating dispute resolutions related to them. 

We will be forced to reject the complaint.

Best regards,

Nick