The player from India complains about a game. The player was advised to contact the game provider, and we rejected the complaint since it wasn't about any specific casino.
Player is enquiring help.
Amount: $1,000
Crazy time
Submitted: 23 Feb 2022 | Case closed : 25 Feb 2022
Case closed
Our verdict
Other
REJECTED
Case summary
2 years ago
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2 years ago
Fake wheel use brake to stop wheel and use moter to slow down or faster the wheel i have record All this fake wheel movements bouns game pachinco also magnetic 🧲 dropping puck ball and that ball stand on stick 😂 so fake wheel game and bouns also magnetic control by them 
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2 years ago
Dear Rishu,
Thank you very much for submitting your complaint. I apologize, but I am not sure I understand what is going on. I’m afraid, I will need more information regarding your problem. Please, could you elaborate? Do I understand correctly that this complaint is about a game and not about a casino?
I will be waiting for your reply patiently.
Best regards,
Kristina
see how to hang ball on 
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2 years ago
Thank you for your reply, Rishu. I am sorry, but Casino.Guru is an independent online casino database that acts as a mediator resolving disputes between players and casinos. Unfortunately, we do not solve issues with game providers or games. I would recommend that you contact the game provider.
Please, do not hesitate to let me know if there is anything else I could help you with, otherwise, I will be forced to reject this complaint. Thank you for understanding.
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2 years ago
Please contact the game provider Evolution, they should be able to address your concerns.
Unfortunately, after gathering all the necessary information we are rejecting this complaint. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any online casino-related issues and we will try our best to help.
