The player from India has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The complaint was submitted about a website that is not a casino, therefore we were forced to reject it.
I winning from bet baadshah app in cricket 1.05 lakh but they didn't giving my withdrawl.
They not reply my chat and blocked my number
Dear sghosh0047,
Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.
If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.
Best regards,
Complaints Resolution Center
Thank you for your reply, sghosh0047. After reading your complaint we’ve realized that this website is not a typical online casino. As you might know, our forum Casino.guru, deals with complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue. Please, do not hesitate to let me know if there is anything else I could help you with.
Thank you very much for your understanding.