The player's deposit has never arrived to his account and accused the casino of doing unauthorized charges. The complaint was rejected because the player did not respond to us.
TeleVega Casino - Player's deposit hasn't been credited.
Amount: A$30,000
TeleVega Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
Hi
Televega via flutterwave has been taking money out of my account without authorisation multiple times over 2.5months.
I would deposit funds and they double and tripled dip the transactions on top of that my account was never credited the money.
Public
Public
4 years ago
Dear William,
Thank you for submitting your complaint. I'm sorry to hear about your issue. Before we would move forward, allow me to ask you a few more question. When did you deposit for the first time? What explanation did the casino provide to you? Could you please provide us with your deposit history from the casino? Also please, if you have any other relevant proof or conversation with the casino send it to nikolas.b@casino.guru. Looking forward your answer.
Best regards,
Nick
