HomeComplaintsTed Bingo Casino - Player’s deposit has never been credited to their account.

Ted Bingo Casino - Player’s deposit has never been credited to their account.

Amount: ¥5,000

Ted Bingo Casino
Safety Index:Above average
Submitted: 29 May 2022 | Case closed : 08 Jul 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player has deposited money into their account, but the funds seem to be lost. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
2 years ago
Translation

I made a deposit around 6 o'clock in the evening, but it is not reflected even now, I have been harassed since the other day, I am in great trouble, my acquaintance says the same thing, Ted Bet Casino is Bonds Casino Because it's the same shop, it's the same harassment. I'm in trouble, please help me, the casino here doesn't give me a bonus even if I deposit it, it doesn't reflect even if I deposit it, I can't connect even if I chat, I'm pretending to know the casino Even though I am doing it, I am in trouble because it is treated so badly by customers, please help me, please help me, even if I chat, I can not get the other party, even if I chat, it will not come out for more than 24 hours I tried to chat because the bonus is not reflected even though I made a deposit and applied for a bonus, but there are no chat people for more than 24 hours, deposit deposit deposit deposit deposit deposit deposit deposit deposit deposit deposit deposit deposit deposit deposit deposit Deposit Deposit, if you say something, it is said that the deposit amount is small to get the bonus, and if you deposit the amount that is not enough, the next time the bonus is said to be over, or the bonus itself is sold and deposited But the bonus is not in my account, everyone says the same, please help, please help



Automatic translation:
Public
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2 years ago

Dear daisan1623,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Kristina

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2 years ago

Dear daisan1623,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

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2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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