HomeComplaintsSyndicate Casino - Player is experiencing a problem with his withdrawal.

Syndicate Casino - Player is experiencing a problem with his withdrawal.

Amount: A$150

Syndicate Casino
Safety Index:High
Submitted: 11 Dec 2019 | Case closed : 07 Jan 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player is not able to withdraw his money to his bank account. We rejected the complaint because the player didn't respond to our messages and questions.

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4 years ago

I am not being able to withdraw the money to my card or bank account.

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4 years ago

Hello Anish,

Thank you very much for submitting your complaint. I am very sorry to hear about the problem with your withdrawal. 

If your account hasn’t been fully verified, it can lead to a problem like this. Casinos do their best to send the money to the right person. So, I would like to know if your account was successfully verified.

Thank you in advance for your reply.

Best regards,

Kristina

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4 years ago

Dear Anish,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Best regards,

Kristina

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4 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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