SuperBoss Casino - Player's casino winnings are delayed.

Amount: €1,000

SuperBoss Casino

Safety Index:Very high Submitted: 09 Nov 2023 | Case closed : 26 Nov 2023

Case closed Our verdict

Player stopped responding

REJECTED

Case summary

11 months ago

The player from Greece is unable to withdraw winnings from the casino, citing the casino's continual excuses for the delay. The complaint was rejected as the player stopped responidng.

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Manolis1111

Novice

Greece

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11 months ago

this casino doesn’t give me my winnings

say me excuses.please help me

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Nick

Complaint Specialist

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11 months ago

Dear Manolis1111,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with SuperBoss Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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Nick

Complaint Specialist

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11 months ago

Dear Manolis1111,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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Nick

Complaint Specialist

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11 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.