SupaBet Casino - Player’s withdrawal has been delayed.

Hi i make the first withdraw before 14 days 500€ and after 1 day i make the second 500€ and after 500€ now i have in my account 500€ and 1500€euro from 22/3 .at chat say me every time ita everything ok and we don't need certification just wait.. how long its 14 days.

Hello manolismix09,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with SupaBet Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if it's your first ever withdrawal from the casino?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Είναι η πρώτη μου απόσυρση από αυτό το καζίνο. Τα χρήματα ήταν πραγματικά.σημερα μίλησα με το καζίνο και ζήτησα την ανάληψη μου και .μου είπαν να κάνω υπομονή και πως θα πάρω τα χρήματα μου

Thank you manolismix09 for all the information provided. I will now forward your complaint to my colleague Martina (martina.b@casino.guru) who will be assisting you from now on.

Wish you best luck resolving it.

Regards,

Nick