HomeComplaintsStay Lucky Casino - Casino was unable to close player’s account.

Stay Lucky Casino - Casino was unable to close player’s account.

Amount: €80

Stay Lucky Casino
Safety Index:Very low
Submitted: 24 Oct 2019 | Resolved : 30 Oct 2019
Resolved Our verdict

Case closed

RESOLVED

Case summary

5 years ago

The player from Ireland complains that the casino only has 8 games which can be played with bonus money. Also, he claims the casino is not able to delete his account.

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5 years ago

i deposit at this casino and received 300 percent bonus so when I log in to play ya only games da have are made before tv were invited   to make it worst you can only play 8 difference games on bonus money if you would call them games worst looking 8 games ever like watching paint dry anyways there is absolutely no way at winning at this home made casino plus da won’t delete my account so I ring the bank to can my bank card there a scam home made site run a mile 

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5 years ago

Dear Sean,

Thank you for submitting your complaint through our website. I am sorry to hear about your troubles. Could you please forward me your communication with the casino regarding why the casino is not able to delete your account? Thank you so much in advance for your reply.

Best regards,

Satrio

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5 years ago

I finally got it closed never ag am I playing on casino rate under 9 /10 marks

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5 years ago

Ty for your help 

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5 years ago

Dear Sean,

Thank you for using the Casino Guru complaint resolution center. We are glad to hear that your issue got resolved. We will now mark it as 'resolved' in our system.

Best regards,

Satrio

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