Star111 Casino - Player's winning account suddenly blocked.

Sir my name is Sachin V**** I play roulette in star111, I won 552000 rupees in roulette, after which without telling us anything, my IDE got blocked, when I started talking to customer care, we were told that Betfair team Your ID is blocked. If some wrong transaction has been made then the customer support update is done automatically in the IDI.1

Hello Sachin603,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Star111 Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Do you or anybody else from the household owns an additional account in this casino? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

My account was opened on 27 April 2024 .No my family does not have an account in any casino.Yes I won with my real money not the bonus.Yes, I spoke to customer care and they told me that both your account and your amount have been blocked by the Betfair team.

मैंSir, he said that my complaint will be resolved within 72 hours. But I did not get any reply from you, but sir, I did not get any help from you, but I was very kind to you.

Hello Sachin603,

Please forward the communication between you and the casino and the documents you forwarded to them to nikolas.b@casino.guru.

मCasino Guru, your team is doing a great job, you have taken care of our customers, thank you. Even if I have complained to you, no solution has been found, no one has talked to me except you. Didn't even listen to the bat.

म.Dear Sir, I haven't been able to talk much between the casinos, just because when I made my withdrawal, it took me quite some time for them to talk to me and they said that their bank server is down, sometimes they said that they are checking, sometimes they said that it is betfair. Then a few days later the account was blocked and when I asked he said that his account has been blocked by the casino and he cannot do anything about it. Since then he has replied to all my messages saying that there is more than one account. Blocked for hosting and blocked due to some restricted activity by the casino

(एस#) casino guru an important thing sir jo star111 told you that my account betfair team blocked this is absolutely wrong today I talked to one of betfair customer care took my full details and told me all my problem was understood and told me that my account was blocked by star111 There is no relation but he said that betfair does not create customer account of India, he can show me the screenshot of all the details of my pass. Now tell me, did star111 commit fraud with me, tell me the name of betfair, please take any action against star111. Please tell me what should I do to reduce this mistake on my amount and star111, please tell me your request.

एसDear Sir, yesterday I came to my police station because there are applications against star111 and there are applications which are promoting star111 because I do not know the owner of star111 and I do not know the casino. My lawyer told me to promote it. You can take 100% action against those who promote the actions of India and who promotes any fraud company in India and who adds to that company's fraud action. They are promoting Star111, they did not even know who is the master and sir, if they had to go to court, they were troubled a lot and if they came then the owner also felt like going to court, sir, and there are 4 more players whom star111 did not know. I also blocked the account, I contacted him and all of them also took their complaint with me within 2 days. Sir, star111 has committed fraud of 2707058 rupees of 5 people and blocked the account by giving the same reigns.



Hello Sachin603,

As stated above, please forward the communication between you and the casino to nikolas.b@casino.guru otherwise we will be forced to close the complaint.

s Sir, I have given all the screen shots in your email, it is not just a video because it is of 46 minutes, it has given me all the details, then I have taken all the details in your email, please help me and star111. Please help me to become more and more crazy. If you have found the office of star111 please tell me who is the owner of star111. This sir is trying to file PIL from the cart. I am not able to find an address for that so I can promote star111. It is better to take action against the people who have done wrong to someone else and this court also says that it is wrong to add wrongly to a company. If I have opened an account after seeing their add, then the court has filed against them. Please take action and get the owner and address of star111 from us. If you have any information, please help me. It will be your great kindness.

Hello Sachin603,

Thank you for the e-mail provided. Do I understand it correctly that you have used your friend's ID and money to play in the casino?

एस Sir, why did you ever play on your friend's mobile? Then my friend went out of the station and then I created your account and after that you came to know what happened with me.

एस( Sir, why did you ever play on your friend's mobile? Then my friend went out of the station and then I created your account and after that you came to know what happened with me.)

Dear Sir, first I opened it from your friend's account and then I opened it from my friend's account, then I created my account and after creating the account, I found out what happened.

dear Sir, I opened it from my friend's account but my friend went out of station, then I opened an account in star111, but what happened to you, did you block my account?

Hello Sachin603,

Unfortunately, it is strictly forbidden to use somebody else's device, personal details or payment in every single online casino. You can always use only your own information, money and device. The casino has every right to block your account and confiscate any balance you had.

We will be now forced to close the complaint as of breach of casino terms

Best regards,

Nick