Stake Casino - Player’s account has been closed.

Hello Askgamblers team,

I want to complaint here regarding froud by stake casino.

I'm won good amount in stake casino so they blocked my account by false information regarding account sell.

I'm winning good amount daily in live casino, games in stake casino,

Someone told false fake message to stake team that I am selling my account,

So stake casino permanently banned my account but this is totally false information,.

I'm never sell my account,

I'm winning good amount daily why I am m sell.

My account is platinum 1 level.

I want my account open,

I'm attached screenshot my conversation.

• I'm play casino game's

• never use bonus

• my account is already verified

• never broke any rules of stake casino.

Dear Imyogeshjyani,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Could you please clarify when exactly your account was opened and closed?
• Have you made any successful withdrawals before? If you have, when was the last time you successfully received winnings?

Additionally, if there is any other relevant communication between you and the casino, please forward it to kristina.s@casino.guru. Alternatively, you can post it here. 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

• my account is permanently banned, because someone told false messages to stake support that I'm sell account,

This is totally fake and false,

I'm never sell account,

My account is vip platinum level why I'm sell account,

• yes I'm made more than hundreds successful withdrawal,

Dear Casinoguru team , one fake scammer told stake support that I'm sell my account,

Scammer told false messages to stake support,

Totally wrong I'm never sell account,

I'm forwarding your my all conversation.