The player from Spain is dissatisfied with the withdrawal process. We rejected the complaint because the player didn't respond to our messages and questions.
more than 4 days waiting for a withdrawal and they don't even deign to answer the email. deposit 1500€-2000€.
I won 7600€.
they told me that it would take 1-2 days to verify everything and after that the casino does not respond. and I have not received a single euro.
a disgrace
SCAM SCAM
Dear blas,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.
Best regards,
Kristina