With Igor's background in several different administrative jobs, he is fully aware as an analyst that data collection and management require attention and must be overseen with utmost care. Igor now claims that he is reaching his full potential in Casino Guru and casino information analysis comes to...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Igor P.
Author
Igor Petrovich
Casino Analyst & Complaint Specialist
With Igor's background in several different administrative jobs, he is fully aware as an analyst that data collection and management require attention and must be overseen with utmost care. Igor now claims that he is reaching his full potential in Casino Guru and casino information analysis comes to...
Wide range of bonuses both for new and loyal players
Extensive collection of games from multiple providers
Various responsible gaming options available
Nice website
Many restricted countries
Not all payment methods are available for all countries
Casino screenshots
In-depth review
To help you decide about SpinCity Casino, our expert team did a full review. We used our casino review methodology to check its best features and any areas that need work. Our team verified the casino's licenses, Terms and Conditions, player complaints, support, and limits. They used these key points to score this casino from safe and secure to a possible scam.
Our findings went into the casino's Safety Index. This is our score for how safe and fair an online casino is. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. Although SpinCity Casino scored an Above average Safety Index of 7.0, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Dig into SpinCity Casino with the rest of our review and see if this casino is right for you.
Safety Index of SpinCity Casino – Is it fair and safe?
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of SpinCity Casino, we read and assessed Terms and Conditions of SpinCity Casino in-depth. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
SpinCity Casino is a very big online casino based on our estimates or collected information. In proportion to its size, it has received complaints with an average total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we know, no relevant casino blacklists include SpinCity Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
In our comprehensive review of all relevant aspects, SpinCity Casino has attained an Above average Safety Index of 7.0. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Note: To the best of our knowledge, SpinCity Casino is associated with 1 other online casino. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of SpinCity Casino. The relationship between these casinos has led to a lower Safety Index than it would have been otherwise for this casino.
Terms and Conditions of SpinCity Casino evaluated
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In some casino T&Cs, we find clauses that we regard as unfair. These can give the casino grounds to hold back player winnings in certain cases.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of SpinCity Casino to be mostly fair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints about SpinCity Casino
Player complaints are a key part of our review process. They give us useful information about the problems players face and how casinos handle them. We use our Complaint Resolution Center to collect player complaints. These, along with complaints from other sources, are used to calculate our Safety Index.
We currently have 5 complaints directly about this casino in our database, as well as 6 complaints about other casinos related to it. Because of these complaints, we've given this casino 10,850 black points in total, out of which 10,437 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
SpinCity Casino user feedback and reviews
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Based on the 20 user reviews of SpinCity Casino in our database, it has a Bad User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
SpinCity Casino company data and licenses
SpinCity Casino is owned by EXITOROS SRL and has estimated annual revenues higher than $20,000,000. This makes it a big online casino according to our classification.
SpinCity Casino has a gambling license issued by Tobique Gaming Commission in New Brunswick.
Win and withdrawal limits, payment options
SpinCity Casino accepts deposits via 16 payment methods. This includes: Neteller, VISA, Mastercard, Bitcoin (BTC), Bank transfer, PIX, MiFinity, Tron (TRX), Tether (USDT), Jeton, Crypto transfer, Dogecoin (DOGE), USD Coin (USDC), Binance Coin (BNB), Ethereum (ETH), Litecoin (LTC).
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 5,000 per week
No win limit
EUR 5,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
When evaluating an online casino, we take a close look at the languages supported and the customer support channels provided. In the table below, you can see an overview of language options at SpinCity Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
German
24/7
Bulgarian
24/7
French
24/7
Polish
24/7
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at SpinCity Casino, managing your account, withdrawals, or other matters. We would say SpinCity Casino has an average customer support based on the responses we have received during our testing.
Slots and casino games at SpinCity Casino
SpinCity Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 145 casino game providers are available. This includes NetEnt, Nolimit City, TaDa Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Ezugi, Evoplay, SA Gaming, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Tom Horn, Iron Dog Studio, Wild Sheep, Belatra Games, MrSlotty, Ho Gaming, Jelly, PearFiction Studios, Fantasma Games, Turbo Games, Platipus, Slotopia, Lucky Streak, Amigo Gaming, Mancala Gaming, Boomerang Studios, Spadegaming, Aviatrix, Nailed it! Games, Slightly Edgy, All For One Studios (ALL41), OneTouch, Kiron Interactive, Mobilots, Galaxsys, Fish & Chips Games, Revolver Gaming, Triple Profits Games (TPG), Northern Lights Gaming, CROCO Games, Reevo, Bitpunch, Mascot Gaming, Triple Edge Studios, Infinity Dragon Studios, Givme Games, PG Soft (Pocket Games Soft), Degen Studios, Reel Play, Gameburger Studios, Atomic Slot Lab, Ela Games, 100HP Gaming, Neon Valley Studios, HungryBear, High Limit Studio, RTG Slots, AvatarUX, Peter & Sons, Live88, upgaming, 3 Oaks Gaming, Shady Lady, Hammertime, Aurum Signature Studios, Games Global, Stormcraft Studios, Coin Machine Gaming, 4ThePlayer, Spin Fury Gaming, Ino Games, AceRun, Smartsoft Gaming, Oros Gaming, Prospect Gaming, Formula Spin, Win Fast, Wishbone, SpinOn, Slingshot Studios, Lakka Studios, Alchemy Gaming, Bulletproof Games, Reflex Gaming, Fortune Factory Studios, Spribe, Gamomat, CT Gaming, TrueLab Games, Spearhead Studios, Betora games, Bang Bang Games, Foxium, SlotMill, Vivo Gaming, Onlyplay, Crazy Tooth Studio, Oryx Gaming, Penguin King, Gaming Corps, Switch Studios, Gamebeat, Blue Ring Studios, Naga Games, Hölle games, Hot Rise Games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, SpinPlay Games, Retro Gaming, Neko Games, Gold Coin Studios, PoggiPlay, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Apparat Gaming, Just For The Win, InOut, PatePlay, Barbara Bang, Clawbuster, Snowborn Games, Rogue Gaming, Triple Cherry, Hacksaw Gaming, EURASIAN (EA) Gaming, Netgame, Ka Gaming, Dreamspin.
SpinCity Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
Our database presently holds 7 bonuses from SpinCity Casino:
30 FREE SPINS on Book of Cats
30 FREE SPINS on Book of Cats
100% up to €200
100% up to €200 and up to 100 extra spins
75% up to €200
100% up to €200
200% up to €200 and up to 100 extra spins
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
EXITOROS SRL
Operator
EXITOROS SRL
Established
2019
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SpinCity Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
Low withdrawal limit
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Games
Games
Explore the game selection available at SpinCity Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Many enjoy the casino’s diverse selection of popular slots, though 7 voiced concerns about fairness and payout rates.
Casino Bonuses
SpinCity Casino bonuses
Browse all bonuses offered by SpinCity Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that SpinCity Casino does not offer any bonuses to players from your country.
Loyalty program
SpinCity Casino offers a loyalty program. Here is what you can get for achieving a higher status:
Bonus free spinsExclusive rewards
Summary of player reviews
Guru AI
Both new and regular players liked the bonuses and quick registration offers, though overall feedback was limited.
Payment methods
Payments
Browse an overview of payment methods supported by SpinCity Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(16)
Payment methods (16)
Currencies
Traditional
Supported Fiat currencies.
EUR
Summary of player reviews
Guru AI
Many players reported long delays and difficulties when attempting to withdraw their funds.
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
7 languages
EnglishFrenchGermanSpanishBulgarian
2 more
All languages (7)
English
French
German
Spanish
Bulgarian
Polish
Portuguese
Live chat
Available in
7 languages
EnglishFrenchGermanSpanishBulgarian
2 more
All languages (7)
English
French
German
Spanish
Bulgarian
Polish
Portuguese
Customer support:
Available in
7 languages
EnglishFrenchGermanSpanishBulgarian
2 more
All languages (7)
English
French
German
Spanish
Bulgarian
Polish
Portuguese
Live chat rating
Average
Average response time: 2m
Based on 10 tests
Date and tester
Response time
Rating
28 Sep 2026
Igor P.
2m
Average
31 Mar 2026
Jannete H.
2m
Average
27 Sep 2025
Martin P.
Not measured
Average
08 Sep 2025
Petra H.
Not measured
Good
13 Mar 2025
Jana K.
Not measured
Good
03 Jul 2024
Jana K.
Not measured
Average
02 Oct 2023
Kristina U.
Not measured
Average
14 Oct 2022
Pavel K.
Not measured
Average
13 Dec 2021
Natalia B.
Not measured
Average
05 May 2021
Michal K.
Not measured
Average
Summary of player reviews
Guru AI
Unhappy customers detail slow response times and ineffective issue resolution from support staff, creating frustration.
User reviews
User reviews of SpinCity Casino
This is a place to share experience with SpinCity Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Bad
Rated by 20 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Summary of player reviews
Guru AI
A wide game selection appears to be a highlight for many players, though website usability also receives some positive attention. Payments and customer support, however, generate significant concerns based on the feedback.
Casino Guru
We want players to understand gambling.
Browse user reviews
All
Bonuses (5)
Support (8)
Games (12)
Payments (18)
Verification (5)
Website and app (7)
• 3 weeks ago
I play in many casinos, but only SpinCity has these kinds of problems. Maybe RTbet too, but after 14 business days, RTbet responded, while SpinCity can make you wait a year, and you hear the explanation that the number of requests is currently higher, so the waiting time is longer. Please be patient, we'll let you know. And you wait. Avoid at all costs. I do not recommend it!
Gram w wielu kasynach ale tylko w SpinCity robią takie problemy no może jeszcze RTbet ale po po upływie 14 dni roboczych w RTbet była reakcja a w SpinCity możesz z rok czekać i słyszysz tłumaczenie że aktualnie większa ilość zgłoszeń więc czas się wydłuża. Proszę być cierpliwym, poinformujemy. A ty czekasz. Omijać szerokim łukiem. Nie polecam!!!!!!!!
no positives
żadnych pozytywów
they are doing everything to make it difficult to withdraw funds
robią wszystko aby utrudnić wypłatę środków
when verifying the account also unbelievable problems with verification, unbelievable problems
przy weryfikacji konta również niewiarygodne problemy z weryfikacją, niewiarygodne problemy
• 2 months ago
I enjoyed the games, and the navigation was good, but I made a withdrawal of 17,000 at 12:03 a.m., and it still hasn't shown up in my Emola account (879681013).
Eu gostei dos jogos, a navegação foi boa, mais fiz meu levantamento de 17000 mil as 00:03 ainda não refletiu na minha conta emola 879681013 gostaria que me ajudasse...
• 10 months ago
I've already made several '''positos''' here, and none have brought me a return, the RTP is extremely low, and they don't offer any no deposit bonuses to try to win something!
Já fiz vários de´´´positos aqui, e nenhum me trouxe retorno, o RTP é extremamente baixo, além disso não oferecem nenhum bonus sem deposito para tentar ganhar algo!
beautiful interface
interface bonita
fluid site
site fluido
LOW RTP
BAIXO RTP
• 1 year ago
The casino is not bad but it has too much delay for withdrawals
El casino no es malo pero tiene demasiada demora para retiros
Good graphics. Easy deposit.
Buena gráfica.facil depósito
Refund too slow, more than 24 hours, leaving you in debt with other casinos
Reintegro demasiado lento más de 24 horas queda en debe con otros casinos
• 1 year ago
The casino is very old. I have been playing here for several years. The site has an interesting design and is easy to navigate. Registration and verification are standard. A large number of games are presented. For players, there are always various bonuses on deposits, and no deposit bonuses for active players. Of the minuses, there were long withdrawals, up to 3 days. Everything would be fine, but one fine day I put the funds on withdrawal, the required 3 days had already passed, but the withdrawal still did not happen. "Fed" breakfast, they say it is from the payment systems ... I waited for several weeks, and they still did not withdraw the funds. And most importantly, the amount is ridiculous 6 thousand rubles. In the end, I parted with this casino, I do not play anymore and of course I can not recommend it. And to those who play there, be careful.
Казино очень старенькое. Играла здесь на протяжении нескольких лет. Сайт интересен в оформлении и удобен по навигации. Регистрация и верификация стандартная. Представлено большое количество игр. Для игроков постоянно бывают различные бонусы на депозиты, и бездепозитные для активных игроков. Из минусов были долгие выводы, до 3 дней.Все бы ничего, но в один прекрасный день я поставила на вывод средства, прошло уже положенные 3 суток, но вывода так и не произошло. "Кормили" завтраками, мол это со стороны платёжных систем... ждала несколько недель, так и не вывели средства. И самое главное сумма то смешная 6 к рублей. В итоге я с этим казино рассталась, больше не играю и конечно же рекомендовать не могу. А тем кто там играет, будьте осторожны .
• 2 years ago
It was a very good casino. I played here for quite a long time. Very good bonuses were offered both for active players and for beginners. The site is very colorfully designed, a large selection of games, good return on slots. Everything would be fine, but .... I put a small amount of 3000 rubles on withdrawal, 3 days pass ... There is no withdrawal, it is pending. I write to them, the answer is: Sorry, problems with payment methods ... In short, they got on my nerves for about 2 weeks. In the end, I just deleted my account. This is how they don't care about regular active players. And the price is ridiculous) It's good that I did not deposit more, it would have been a shame, but otherwise I don't care) In general, I do not recommend this casino to anyone.
Очень хорошее было казино. Играла здесь довольно продолжительное время. Очень хорошие бонусы предлагали как для активных игроков, так и для новичков. Сайт оформлен очень красочно, большой выбор игр, хорошая отдача слотов. Все было бы хорошо,но.... Ставлю я на вывод сумму, небольшую 3000 рублей , проходит 3 суток... Вывода нет, висит в обработке. Пишу им, ответ:Извините, проблемы со стороны платёжных методов... Короче говоря, трепали мне нервы около 2 недель. В итоге я просто удалила свой аккаунт. Вот так они наплевательски относятся к постоянным активным игрокам. Да и цена вопроса смешная) Хорошо что не занесла больше, было бы обидно, а так пофиг) Вообщем никому не советую это казино.
No
Нет
No
Нет
• 2 years ago
I've had a terrible experience with the casino, I've been trying to withdraw my winnings for 35 days and they claim it's a problem with the payment server, but no one is doing anything about it. In my opinion, they are fraudsters!
Com o cassino tenho horrível experiência estou estressado tentando sacar meus ganhos há 35 dias e eles alegaram que é problema do servidor de pagamento mais ninguém faz nada para solucionar. Ao meu ver eles estão se enquadrando em estelionatarios!
Balancing earnings
Equilíbrio dos ganhos
35 days trying to withdraw my funds
35 dias tentando sacar meus fundos
They are licensed but don't follow their own rules
Eles são licenciados mais não seguem as próprias regras
The chat and workers use ready-made texts to answer questions and don't help you at all!
O chat e trabalhadores usam textos prontos para responder as dúvidas e não te ajudam em nada!
They don't find a solution to customer problems!
Não acham solução para os problemas com cliente!
They don't take responsibility and blame the payment provider for the delay and delays
Não assumem a responsabilidade e culpam provedor de pagamento pela demora e atrasos
• 2 years ago
I wouldn’t trust this casino. Made a play thought on Monday 1800zl. Cashed out 300zl for the rules. That I understand I lose the other bit. Yesterday (Tuesday) made another play though. 1000zl. Limit was 900zl. They cancelled that saying Monday rules apply. Cheating me out of the bonus as they don’t want to pay.
Lots of games
You can play all the game with bonus
Not wanting to pay out. Using same rule to stop paying. When they don’t understand.
• 2 years ago
My account is fully verified and it's a visa payment but processing withdrawal time has been for the past 5 days and counting. Contacted online support and their communication is just as slow. I got a hi then waited 5 minutes to be told they'll need a couple of minutes to check out my account. I waited another 5 minutes before closing the chat window. Not impressed. Would I recommend this casino? NO Will I continue to play here? NO
Ok game selection
Verified account quickly
Charges additional fees at times when depositing money
Breaks up withdrawal payment requests in weird amounts. Paid one of the 7 amounts even though full amount was a withdrawal request
• 2 years ago
Hello, I have to comment because I have read bad reviews about SpinCity here a few times, and it is not true, on the contrary, the casino works very well, I play there a lot, 3 days ago I had a large withdrawal and they paid me without any problems, 40 hours after when I finished playing, I had money transferred to my account, no problems with verification, there were no problems at all, I recommend Spin City to everyone
Witam, muszę się wypowiedzieć, ponieważ pare razy przeczytałem tutaj złę recenzje o SpinCity, a to nie prawda, wręcz odwrotnie, kasyno działa bardzo dobrze, dużo w nim gram, 3 dni temu miałem dużą wypłatę i bez problemu wypłącili mi, po 40stu godzinach od zakończenia grania miałęm pieniądze na koncie przelane, beż żadnych problemów z weryfikacją, wogóle nie było żadnych problemów, polecam Spin City każdemu
POSITIVE
POZYTYW
• 2 years ago
Will actually take your money that you try to withdraw. They don’t remove money from balance right away hoping you’ll play it away before it’s withdrawn. But when you don’t touch it it will be gone next day and withdrawl history will say can’t withdraw Insufficient balance looking at your account the balance is then zero from like $1500. Then when you complain they gaslight you saying you must have let someone use your account. Which is laughable cause I live alone and no one uses my phone nor am I open about gambling so…. They then gaslight you that you played it and make a fuss when you ask for play history so it can be verified which takes them forever to get so likely edited to their liking and even then the history it’s not complete not all gaming history like live casino not the easiest to read or clear either and asked for my banking statements during this process which at that point I was not comfortable with sharing personal financial information being in their hands. Don’t play here unless you like being robbed and miserable. There customer support is quite useless. There are run by faro entertainment which is apparently sketchy and the licensing by curaçao for the casino is not hard to get nor monitored very hard as there’s too many casinos to monitor.
Great games selection
No withdrawls and will keep it in balance so you hopefully play it away
Removes winnings from account
No easy customer play history access must make a request for it
Faro entertainment
• 3 years ago
Terms and conditions are harsh and the withdrawal and verification is the worst I have dealt with. Delayed communication. Asking for details they already have extremely one sided If you had one good experience don't expect to get the same treatment next time. 15 days and still waiting to receive withdrawal
Good selection of games
• 3 years ago
After reading the experiences of other players, let's say that I hesitated for a long time before depositing at this casino but I did not have this kind of experience. Apart from the excessively long time to receive a withdrawal, and their harassment of promotions, I must say that my experience is positive
Après avoir lu les expériences des autres joueurs, disons que j'ai hésité longuement avant de déposer sur ce casino mais je n'ai pas eu ce genre d'expérience. Mise appart le temps excessivement long pour recevoir un retrait, et leur harcèlement des promotions, je dois dire que mon expérience est positive
Registration bonus received quickly
Bonus d'inscription reçu rapidement
Cheap bonus
Bonus bon marche
Long time to receive a withdrawal (more than 5 business days)
Long moment pour recevoir un retrait( plus de 5 jours ouvrable)
They are quite harassing with email promos
Ils sont assez harcèlent avec les promo email
• 3 years ago
The verification of an account is terrible, have been at this several weeks and reading the reviews below, of stealing from people is very disturbing. I had provided my id and they lost it, this was provided to them on June 24, 2023. They wanted me to add my documents back again, its not very good at all. I am going to have to report this to the police as its a big concern that identity theft may occur from playing at their casino...
Lots of good games, wins on them too....however if you never get paid, its meaningless...
verification and payment never gets completed and they have not paid me. I requested a withdrawal June 23, 2023 and still have not gotten my account verified...its been a nightmare, I would agree customer service is terrible, inconsistent. Is this a licensed casino?
• 3 years ago
People stay away from the casino!!!! I deposited €10 which was debited but not credited!!!! After almost a month of processing, it says I deposited €20 and it was booked back, which was not the case!!! I don't feel like messing around with them anymore!! Definitely not to be recommended!!!
Leute Finger weg von dem Casino!!!! Habe 10€ eingezahlt die abgebucht wurden aber nicht gutgeschrieben!!!! Nach fast einem Monat Bearbeitung heißt es ich habe 20€ eingezahlt und die wurden wieder zurück gebucht was nicht der Fall war!!! Kein Bock mehr mich mit denen rum zu Ärger!! Definitiv nicht zum weiterempfehlen!!!
-1 star!!!
-1 Stern!!!
-5 Stars
-5 Sterne
• 3 years ago
Not recommended. Is hyped by various advertisers. The casino seems to be a fake in order to steal data from users and bank accounts etc. Although the interface is like that of other providers, the sales conditions and the manipulated games burn up any bonus credit very quickly.
Nicht empfehlenswert. Wird bei diversen Anpreisern gehypt. Das Casino scheint ein Fake zu sein, um Daten von Nutzern und Bankkonten etc. abzugreifen. Zwar ist die Oberfläche wie bei anderen Anbietern, aber die Umsatzbedingungen und die manipulierten Spiele verbraten etwaiges Bonusguthaben sehr schnell-
Bonuses are credited quickly, you can play quickly
Boni werden schnell gutgeschrieben, man kann schnell spielen
very strange bookkeeping, conditions are hidden everywhere, the main language seems to be Russian, German is in any case mostly incorrect and incomprehensible
sehr merkwürdige Buchführung, Bedingungen sind überall versteckt, die Hauptsprache scheint Russisch zu sein, Deutsch ist jedenfalls überwiegend fehlerhaft und unverständlich
a payout of money is made almost impossible with many conditions, the casino even requires payment in installments for larger wins
eine Auszahlung von Geld wird mit vielen Bedingungen so gut wie unmöglich gemacht, das Casino verlangt sogar Ratenauszahlung bei grösseren Gewinnen
further costs will be deducted from the bank/credit card for the deposit, the deposited amount will not be credited in full
für die Einzahlung werden auf der Bank/Kreditkarte weitere Kosten abgezogen, der eingezahlte Betrag wird nicht in voller Höhe gutgeschrieben
• 3 years ago
I already had a slight panic attack after all the reviews and the open cases, but fortunately it wasn't like that :)
Verification went relatively quickly after I asked in the chat, I got the confirmation directly. I had won €1400 of which €1300 went into the payout the next day at 8:02 a.m. the payout confirmation came and around 11 a.m. the money was in my bank account!
So can recommend the casino! But in general I recommend everyone to play without a bonus, no matter which casino, so you save yourself any problems ;)
Ich hatte schon eine leichte Panik Attacke nach den ganzen Bewertungen und den Offenen Fällen ob ich nun auch solche Probleme bekomme aber war zum Glück nicht so :)
Verifizierung ging relativ zügig nachdem ich im Chat nachgefragt habe, habe ich auch direkt die Bestätigung bekommen. Gewonnen hatte ich 1400€ davon gingen 1300€ in die Auszahlung am nächsten Tag um 8:02 kam die Auszahlungsbestätigung und gegen 11 Uhr war das Geld auch auf meinem Bank Konto!
Kann das Casino also empfehlen! Aber generell empfehle ich jeden Ohne Bonus zu spielen egal welches Casino so spart man sich eventuelle Probleme ;)
Fast verification
Schnelle Verifizierung
Super fast payout
Super Schnelle Auszahlung
Many well-known slots
Viele bekannte Slots
• 3 years ago
good morning everyone. I have a problem with spin.city casino. after a big win and verification of my account everything was OK, but they asked for more documents, I sent everything they wanted suddenly blocked the account from the regulations 2.2.10, i.e. payments from accounts that do not belong to me. I wrote that I have an account together with my wife since 2019. they asked me to go to the bank and receive a document that I have an account with my wife to be signed and stamped by the bank. I sent such a document, they treat without a response, they still wrote that the account was blocked. I wrote hundreds of times in the chat they can't provide information, they wrote back to me that the account was blocked from the regulations of 2.1.10, they wrote me to send confirmation that the account belongs to me and my wife, I wrote back that I sent the document you asked for, and I sent a contract with the bank where you can see that I and my wife are the owners of the account, you can't get along with them in any way, I sent all the documents stating that the account belongs to me and my wife and they still block my account. I believe this is intentional account blocking because I won about $5,000. are you able to help??
Bie wypłacalne
Blokada konta po dużej wygranej
Próba wysłania dokumentów i odblokowania konta niemożliwa brak pomocy z supporty
• 4 years ago
Doesn't pay out money. DO NOT PLAY HERE
Не выплачивает деньги. НЕ ИГРАЙТЕ ЗДЕСЬ
• 4 years ago
I wanted to verify the account, he said. Only at the request of the security service. Won money put on withdrawal. Documents were requested 2 days later. (nonsense) uploaded documents, 12 days have passed and nothing. They say wait .. I defend that this is a terrible attitude towards customers. And I advise you not to play with them. Support by the way is also terrible. You have to wait 5 hours for an answer. They don't know anything. They say that they have a very large workload. It seems to me that one person works there both in support and in the financial department and in the security department ... DO NOT PLAY HERE !!!!!
Хотел верифицировать акаут, сказал. Только по запросу службы безопасности. Выйграл денег поставил на вывод. Через 2 дня запросили документы. (бред) загрузил документы, прошло 12 дней и нечего. Говорят ждите.. Я щитаю что это ужасное отношение к клиентам. И советую не играть у них. Сапорт кстате тоже ужасен. Ждать ответа приходится по 5 часов. Ничего не знают. Ссылаются что очень большая нагрузка у них. Мне кажется там работает один человек и в сапорте и в финансовом отделе и в отделе безопасности... НЕ ИГРАЙТЕ ЗДЕСЬ!!!!!
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