In this review of SpinBetter Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. SpinBetter Casino has a High Safety Index of 8.7, which makes a recommendable option for most players in terms of fairness and safety. Keep reading our SpinBetter Casino review to learn more about this casino and decide whether it is a good choice for you.
Is SpinBetter Casino fair and safe? Safety Index explained
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our SpinBetter Casino review, we extensively examined and analyzed the Terms and Conditions of SpinBetter Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Considering our estimates and the factual data we have collected, SpinBetter Casino appears to be an average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we are aware, no relevant casino blacklists mention SpinBetter Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All in all, when combined with other factors that come into play in our review, SpinBetter Casino has landed a High Safety Index of 8.7. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Terms and Conditions of SpinBetter Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of SpinBetter Casino to be mostly fair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about SpinBetter Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 0 black points.
SpinBetter Casino user feedback and reviews evaluated
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Judging by the 145 user reviews given to SpinBetter Casino, it has a Mixed User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company data
SpinBetter Casino is owned by Sprut Group B.V. and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
SpinBetter Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 1,500 per day
No win limit
RUB 150,000 per day
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at SpinBetter Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
24/7
Russian
24/7
Japanese
German
24/7
Finnish
Swedish
Italian
Bulgarian
Korean
Czech
Danish
Greek
Serbian
Ukrainian
French
Turkish
24/7
Uzbek
24/7
Vietnamese
Albanian
Armenian
Arabic
24/7
Azerbaijani
Bengali
24/7
Bosnian
Chinese
Estonian
Georgian
Hebrew
Hindi
24/7
Croatian
Hungarian
Indonesian
Central Khmer
Kurdish
Kazakh
Persian
Latvian
Lithuanian
Macedonian
Malay
Norwegian
Nepali
Polish
24/7
Romanian
Slovenian
Somali
Swahili
Thai
Tajik
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at SpinBetter Casino, managing your account, withdrawals, or other matters. SpinBetter Casino has an average customer support, judging by the results of our testing.
SpinBetter Casino casino games and slots
SpinBetter Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 149 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Rival, Big Time Gaming, Playson, iSoftBet, Amatic, Ezugi, Evoplay, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Genesis Gaming, Belatra Games, MrSlotty, Greentube, Arrow's Edge, Pixmove, Aspect Gaming, Fantasma Games, Boldplay, Turbo Games, Platipus, Altente, Indigo Magic, RFranco Games, Lucky Streak, Amigo Gaming, Mancala Gaming, Spinmatic, Apollo Games, G Games, Aviatrix, Betixon, NetGaming, Elbet, OneTouch, NEMESIS, iMoon, Golden Race, Galaxsys, Reevo, King Midas (Kingmaker), PLAYHUB, Mascot Gaming, Spinoro, Amusnet, JACKTOP Live Dealer, PGsoft (Pocket Games Soft), Atomic Slot Lab, TVBet, Slot Factory, MGA, 100HP Gaming, Fa Chai Gaming, Caleta Gaming, Peter & Sons, Bigpot Gaming, F*Bastards, Globalbet, Esa Gaming, 3 Oaks Gaming, LiveG24, CT Interactive, Super Spade Club, Amarix, Winfinity, Nextspin, Spin Fury Gaming, Tornado Games, LAMBDA gaming, Amazonia Studio, PlayAce, Smartsoft Gaming, WM Casino, Swintt, BF Games, Spribe, Gamomat, Expanse Studios, TrueLab Games, Enrich Gaming, Kendoo, ABX Play, DLV, Betsolutions, Dragon Gaming, Onlyplay, Zeus Play, PlayStar, Lucky Monaco, Salsa Technology, Oryx Gaming, Gaming Corps, Nucleus Gaming, VoltEnt, Worldmatch, Leap Gaming, Gamebeat, CAPECOD Gaming, Zephyr Slots, Arisen Gaming, Hölle games, Synot Games, Fugaso, Felix Gaming, Fazi, Superlotto Games, Winspinity, Mega7, NGM Game, Kalamba Games, 1spin4win, Zillion Games, Popiplay, Gambit, Manna Play, PatePlay, InOut, Thunderspin, EGT Digital, Barbara Bang, Funky Games, Triple Cherry, 7Mojos, Hacksaw Gaming, EURASIAN (EA) Gaming, Netgame, Ruby Play, XPG (xprogaming), Orbital Gaming, Ka Gaming.
Bonuses and codes offered by SpinBetter Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 8 bonuses from SpinBetter Casino in our database, which include:
200 FREE SPINS on Book of Wealth
150 FREE SPINS on Luck of Tiger: Bonus Combo
150 FREE SPINS on Total Overdrive, Aztec Magic Megaways
150 FREE SPINS on Johnny Ca$h
100% up to €300 and 30 extra spins
50% up to €350 and 35 extra spins
25% up to €400 and 40 extra spins
25% up to €450 and 45 extra spins
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
Browse all bonuses offered by SpinBetter Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(145)
User reviews of SpinBetter Casino
This is a place to share experience with SpinBetter Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I have been visiting this casino on and off for the past two years, returning after about a year away. My previous experiences were positive, but my recent visit in the summer of 2025 has been disappointing.
One improvement I've noticed is that payouts via Skrill and cryptocurrency have become almost instant, which is a definite plus. However, the selection of promotions remains lacking. Currently, there are only a weekly match bonus and a 30% deposit bonus for Skrill. The casino occasionally offers free sports bets, but I’m not particularly interested in those and would prefer more free spins instead.
I have to give a negative rating because I requested support to set some deposit limits, but they declined my request and left me going in circles, which has been a frustrating experience. Additionally, I’ve encountered a "black hole" effect where, after making several deposits, I see almost no returns. This isn’t just a weekly occurrence; it has persisted for over a month.
While I occasionally receive bonuses on slots, the typical return seems to be capped at x10, which is something I rarely see in other casinos. This lack of a real sense of return-to-player (RTP) is concerning. I’m not trying to win big; I just want to have fun, but lately, that fun has been hard to find here.
The casino was fine for the most part, but as soon as i try to withdraw i need to activate my phone number. That was fine with me but then it wasnt. The sms never comes to my phone, and ive tried for 3 days straight. Talked to support and ive done every step they suggest, nothing works. Its not my phone its not my mobile operator. This is so stupid its actually funny. I wont be using this site again
Friendly support
SMS activation for withdrawal
SpinBetter Casino
Hi — we’re really sorry about this and completely understand how frustrating it must be.
SMS verification should work reliably — it’s unacceptable that it hasn’t for you. Please contact our tech team at [email protected] or use Live Chat and ask them to escalate the verification issue to the technical team. When you contact them, include your username and the approximate times you requested the codes (please don’t post personal data publicly).
We’ll escalate this straight away and work to get it fixed. Thanks for flagging it — sorry again for the poor experience. Regards, Customer Support
My detailed experience with Spinbetter’s VIP Cashback Program – Lack of Transparency
I have been an active player on Spinbetter for a significant period of time and reached their Diamond VIP level. According to the official rules published on their website, cashback is supposed to be calculated as a percentage of the player’s net losses – starting at 5% for Copper and gradually increasing up to 11% at Diamond level.
In my case, I have deposited a total of 21,346 BGN, which represents my net gaming loss. Based on their own cashback structure, the expected cashback should be a substantial amount. However, to date I have only received about 850 BGN cashback in total, which is dramatically lower than what should have been credited.
Over the last months, I have repeatedly contacted Spinbetter via live chat and email, asking for:
A full breakdown of cashback amounts credited (with dates and percentages applied)
The detailed calculation of how each cashback payment was determined
An official audit of my account activity
Unfortunately, instead of transparency, I received only generic replies such as "please check the Terms and Conditions" or "this is internal sensitive data we cannot share". In other words, the operator has so far refused to provide any verifiable explanation or account audit, despite the fact that cashback directly affects the financial position of the player.
Interestingly, after I formally requested an audit, I started receiving significantly more frequent bonus offers, but the promised faster handling of my queries and proper account review by their staff has still not materialized. This seems to suggest an attempt to distract or appease me with promotions rather than address the real issue.
I have now submitted a formal complaint to their designated email ([email protected] ). If no proper resolution is provided, I will escalate further to:
Curaçao eGaming (their licensing body),
EU consumer protection authorities, and
the European Commission ODR platform.
This situation is not about small differences but about the operator’s responsibility to provide transparency and fairness. Loyalty programs should not be advertised if the operator is unwilling to clearly demonstrate how rewards are calculated.
I am sharing this publicly so other players can be aware, keep strict records of their deposits and losses, and demand the transparency they are entitled to.
Unfair
Cashback lacks
No transperency
Poor support
Disappearing of withdrawl methods
SpinBetter Casino
Hello,Thank you for your feedback — we’re sorry for the situation. All requested information and the detailed report have already been provided to you in our correspondence with the support team. Please check your inbox and spam folder — if anything is missing, reply to the same email and we will supply the missing information as a priority.Kind regards,SpinBetter Support Team
well everything is hard to find and they are very shady at this casino i just had 55 spins on doghouse and went and played them and won 94 $ and they tell me i need to wager with real money before i can use my winnings and that is what im going to do but you cant find the winnings the=y just disappeared and i cant find them and i donty deal with shady people so i will not make amends with this casino bc there is no resolution except making sure the world of us gamblers get a fair shot not somebody trying to finagle us out of our money we just want a fair and honest place to play without the lies and deception.
SpinBetter Casino
Hello,
Your bonus expired on 06.08.2025 at 17:33 UTC — this information was clearly stated in your bonus card. You were fully aware of when the bonus would expire.
All wagering requirements are detailed in the site’s Terms and Conditions, which you accepted when registering. You also had full access to this information before claiming the bonus.
Additionally, records show that you did not even start wagering the bonus — it was simply left unused until expiration.
From our side, everything was processed strictly in accordance with the rules, and all relevant information was available to you in advance.
If you have further questions, please contact our Support Team.
I deposited €1,000 on the website via crypto. After some wins, I withdrew €1,500 — the daily withdrawal limit — leaving a balance of €4,000 on the website.
The next day, they requested KYC verification. They requested documents as part of the KYC procedure. The verification process has now been ongoing for 8 days, and there are still no results. According to their internal rules, documents must be reviewed within 72 hours, but they are deliberately extending this deadline by requesting new documents.
-On July 18, all information was submitted. -On July 21, an additional document was requested (exactly after 70–71 hours). The documents were submitted. -On July 24, additional documents were requested (again after 70–71 hours). The documents were submitted.
The most ridiculous part is that on July 24, they requested a driver’s license, even though I had already sent them my ID on July 18. For what purpose would you need a driver’s license if I’ve already submitted my ID? An ID is a personal identification document. I have never in my life encountered a situation where two documents are required to confirm one’s identity.
Fast withdrawal
User-friendly
Very slow KYC process
SpinBetter Casino
Hello,
Your verification process was carried out strictly in accordance with our KYC regulations. At the time, additional documents were requested to fully confirm your identity and ensure the security of your account.
We can confirm that your verification is now complete, and all your withdrawal requests have been successfully processed. There are no issues with your account at the moment.
100% recommended :) Good selection of games, great support --> super fast payout
100% zu empfehlen :) Gute Auswahl der Spiele super Support --> super schnelle Auszahlung
Payout takes less than 5 minutes
auszahlung dauert keine 5 minuten
support super friendly
support super freundlich
good RTP
guter RTP
nothing
nichts
SpinBetter Casino
Hello!
Thank you for your great review 😊 We are very happy to hear that you are satisfied with our game selection, support, and fast payouts.
We wish you continued fun and luck in the game! If you have any questions, I’m always here for you.
Best regards
Hallo!
Vielen Dank für Ihre tolle Bewertung 😊 Es freut uns sehr zu hören, dass Sie mit unserer Spielauswahl, dem Support und den schnellen Auszahlungen zufrieden sind.
Wir wünschen Ihnen weiterhin viel Spaß und Glück im Spiel! Wenn Sie Fragen haben – ich bin immer für Sie da.
When I withdrew my money I could only use instant sepa and I was told I would get the money straight away into my bank but now when I talked to live chat there saying if I don’t get it within 7 days to email back. Pure lies
Lies about withdrawal
SpinBetter Casino
Hello!
Thank you for sharing your concerns and for bringing this matter to our attention.
Please note that while we process SEPA Instant withdrawals on our end immediately, many European banks do not process SEPA payments on weekends or public holidays. This delay is related to your bank’s processing policies and not to any issue or delay on our side.
We can confirm that your withdrawal has already been successfully processed from our side. We kindly recommend contacting your bank directly for further details regarding the receipt of your funds.
Thank you for your understanding, and if you need any additional assistance, we’re here to help.
Very low rtp. Strange behavior from providers I've been playing with for years, like playson, nolimit, bgaming, betsoft, I think they're being manipulated.
SpinBetter Casino
Hello,
Thank you for your feedback. We understand your concerns and want to assure you that all games on our platform come directly from certified providers such as Playson, NoLimit City, BGaming, Betsoft, and others. These games operate under strict licensing agreements and use independent RNG (Random Number Generator) systems that cannot be influenced or altered.
Return to Player (RTP) rates are determined by the providers themselves and are subject to standard gaming regulations. Variance and streaks — both winning and losing — are a natural part of gameplay.
If you’d like us to look into a specific session, feel free to reach out to our support team — we’re here to help.
The company is very good, no complaints, all deposits and withdrawals come very quickly!!! Even if any problems arise, the company solves them in a matter of minutes!!! Support responds quickly, not like in other bookmakers! I really like the design, everything is clear and convenient) I am a player with a lot of experience and therefore for me convenience is above all else) Very nice interface, no bugs (only if there are problems with the Internet) I actually played in many bookmakers, but I really liked this bookmaker) It's good and profitable here. By the way, the welcome bonuses helped me to rise well on the first day. Then the main thing is to stop in time - appetite, as is known, either comes or plays out during eating, but you need to know the measure, so as not to regret anything later. I would also like to note that this bookmaker Spinbetter has a lot of different slots and providers who also always hold promotions and all kinds of tournaments. I also can't help but note this safety and reliability One of the main factors when choosing an online casino is security. Spinbetter uses modern data encryption technologies for protection. I don't even know what else to note here. Guys, if you want to try it, then try it, I'm sure you won't regret it and will be satisfied.
Компания очень хорошая , никаких претензий нету , все депозиты и выводы приходят очень быстро!!! Даже если возникают какие либо проблемы то компания решает их в считаные минуты!!! Поддержка отвечает быстро не так как в других бк! Очень нравится оформление все понятно и удобно) Я игрок с большим опытом и поэтому для меня удобство это при выше всего ) Очень приятный интерфейс , никаких багов нету ( только если проблемы с интернетом ) Я на самом деле во многих бк играл но эта бк мне очень понравилась) Здесь хорошо и выгодно. Кстати, приветственные бонусы помогли мне хорошо подняться в первый же день. Дальше главное вовремя остановиться – аппетит, как известно во время еды или приходит, или разыгрывается, но нужно знать меру, чтобы потом ни о чем не жалеть. Так же хочу отметить то что в данной бк спинбетер очень много всяких слотов и провайдеров который так же всегда проводят акции и всякие турниры. Так же не могу не отметить это безопасность и надежность Одним из главных факторов при выборе онлайн-казино является безопасность. Спинбетер использует современные технологии шифрования данных для защиты. Даже уже не знаю что тут можно ещё отметить Ребят если желаете попробовать то попробуйте , я уверен то что не пожалеете и останетесь довольны
SpinBetter Casino
Hello!
Thank you so much for such a detailed and warm review! 😊 We are very glad that you appreciate the convenience of the platform, prompt support, fast payouts and a wide selection of slots and providers. We are especially pleased to receive such a high rating from an experienced player - it is truly inspiring!
Your words about safety and fair play confirm that we are moving in the right direction. Thank you for your trust and for choosing SpinBetter. We wish you good luck, enjoyment from the game and only positive emotions! 🎰🍀
Sincerely, SpinBetter Team
Здравствуйте!
Огромное спасибо за такой подробный и тёплый отзыв! 😊 Мы очень рады, что вы цените удобство платформы, оперативную поддержку, быстрые выплаты и широкий выбор слотов и провайдеров. Нам особенно приятно получать такую высокую оценку от опытного игрока — это действительно вдохновляет!
Ваши слова о безопасности и честной игре подтверждают, что мы движемся в правильном направлении. Спасибо за доверие и за то, что выбрали SpinBetter. Желаем вам удачи, удовольствия от игры и только положительных эмоций! 🎰🍀
My previous speakers have already mentioned that this casino uses every means possible to prevent payouts, but the following fact is truly the icing on the cake:
You can easily deposit by credit card (they even advertise this as "Best for you"), but when you then want to request a withdrawal, the only option you have, apart from e-wallets, is bank transfer via "Rapid Transfer." However, in each case, it's stated that this is only possible if you also used this option for the deposit!
If you then contact support, you are only taken for a fool by not addressing the actual problem!
Conclusion: You pay with a credit card, but you can never withdraw your winnings (of course, I can prove this at any time with screenshots I already have, in case the casino claims otherwise)!
STAY AWAY from this casino!!!
Dass sich dieses Casino mit allen Mitteln gegen Auszahlungen wehrt, haben meine Vorredner ja schon erwähnt, aber folgende Tatsache ist dann wirklich die Krönung:
Man kann problemlos per Kreditkarte einzahlen (dies wird einem sogar extra mit "Best for you" angepriesen), aber wenn man dann eine Auszahlung beantragen möchte, bekommt man abgesehen von E-Wallets nur Banküberweisung per "Rapid Transfer" als Auswahlmöglichkeit, allerdings jeweils mit dem Hinweis, dass dies nur möglich ist, wenn man diese Option auch für die Einzahlung verwendet hat!
Wenn man dann den Support kontaktiert, wird man nur für blöd verkauft, indem nicht auf das eigentliche Problem eingegangen wird!
Fazit: Man zahlt mit Kreditkarte ein, kann seine Gewinne aber niemals auszahlen lassen (dies kann ich natürlich mit bereits vorliegenden Screenshots jederzeit nachweisen, falls das Casino hier vielleicht das Gegenteil behaupten sollte)!
HÄNDE WEG von diesem Casino!!!
Payouts are prevented using various methods!
Auszahlungen werden mit diversen Methoden verhindert!
SpinBetter Casino
Hello,
Thank you for your detailed feedback.
We’re sorry to hear about your frustration regarding the withdrawal process. Please allow us to clarify: for security, anti-fraud, and regulatory reasons, withdrawals must be made using the same payment method that was used for the deposit — wherever technically possible. This is a standard industry-wide policy aimed at protecting both the player and the platform.
In cases where the original deposit method (such as certain types of credit cards) does not support withdrawals, our Payments Team offers alternative methods such as Rapid Transfer or e-wallets. These alternatives are provided to ensure that players can still receive their funds securely.
We regret if our support team did not fully address your concerns at the time — we’re constantly working to improve communication and transparency.
If you would like us to review your specific case again, we welcome you to contact us via live chat or email and we’ll be happy to assist further.
After i made account and made deposit, they didnt let me bet at start, account restricted without explanation. Now they want me to use slots to wage my deposit. SCAM, never had this experience, avoid this site
didnt have time to see if anything works
scammed me by deposit
SpinBetter Casino
Hello,
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations.
Please note that, as stated in our Terms and Conditions, the company reserves the right to restrict betting or participation in promotions without prior explanation, especially in cases where further internal checks are required for security or compliance reasons.
We understand this may be frustrating, but such measures are in place to maintain the integrity and fairness of the platform for all users. When making an account, all players agree to these terms.
If you have further questions or would like us to take a closer look at your case, our support team is always available to assist you.
They have lot of promotions but they all dont work vip cashback you dont get or you dont get it on time store points same i get email for sport promotion if i deposit i dont get it vip manager dont answer and vip is really really bad never saw a vip so bad only good thing is the deposit and withdraw methods time really fast withdraw but i will close my account here after i get finally my cashback
SpinBetter Casino
Hello,
Thank you for your feedback — we’re sorry to hear that your experience with our VIP program and promotions did not meet your expectations.
Please note that all our promotions, cashback offers, and loyalty rewards are active and functioning properly. In most cases, such situations arise when the terms and conditions of specific offers are not fully reviewed or understood. Each promotion — including VIP cashback, store points, and sports bonuses — has its own eligibility criteria, timelines, and requirements for activation.
We kindly recommend reviewing the detailed terms on the relevant promo pages or reaching out to our support team for clarification. If your VIP manager hasn’t responded, please accept our apologies — we’ll be happy to follow up and ensure you receive assistance as soon as possible.
Thank you again for your input — we truly value your time with us and hope to improve your experience moving forward. – SpinBetter Team
I made several deposits with my own credit card and just played with my own money. I didnt claim any bonus. And yet, my account got blocked without a message and reason. I didnt get help from live support and they forwarded me to block-department. After sending several emails, I got an answer from them and was asked to provide documents. I have sent all the documents and yet I didn't receive an answer. I still had money left on my account, money that I deposited and they refuse to pay it out. This is a totally unprofessional and scammy casino. They will just steal your money. Be aware and dont register here.
Bad support
Block department doesnt answer
Refuse to pay out your balance
SpinBetter Casino
Dear goku23,
Unfortunately, your account has been blocked by the security service in accordance with Rule 2.7: "The bookmaker reserves the right to refuse to accept a bet from any individual without giving a reason. All bets shall be settled based on the data provided by the processing center."
Despite the account restriction, we have successfully processed the withdrawal of all funds from your balance. At this moment, all financial transactions have been completed, and the company has no further obligations towards you.
We regret that we had to discontinue our cooperation, but our services are no longer available to you. If you have any questions, please contact our support team.
I did not like playing at this casino played the no deposit bonus which I won 80$ it then disappeared and was told by customer service I have to deposit and wager my own money to win it so I deposited over $1500 completed the wager and it just disappeared I also was not awarded any cashback on my deposits it says 6% cashback at the VIP level I reached went to cashback section and it says zero contacted customer service and they said I needed to deposit more money to receive it. Absolute scumbags then asked to.close my account and they won't do it asked me to email them and send in both sides of my licensee with a reason why so I did with no reply. Scam website do not play there
None
No deposit bonus has to be played with your own money
Cashback never awarded
Customer service awful
Can't close account when you want too
Don't respond to emails
SpinBetter Casino
Dear Stevieboy,
Thank you for your feedback. We have reviewed your activity and would like to clarify the following:
1. Bonus wagering rules are clearly outlined in the "Terms and Conditions", which you read and agreed to upon registration. Therefore, this should not have come as a surprise. 2. Your cashback was successfully credited, but to receive it, you needed to click the *"Calculate"* button in your personal account, which you did not do. As a result, you were unable to claim it. 3. Your account was blocked strictly according to the security service regulations. For instant account blocking, the website provides a self-exclusion option, which you chose not to use.
Please remember that you can always contact our support team, which, by the way, responded to your inquiries in a timely manner and was available to assist you.
this is more sports bookmaker, with live betting in every possible sport. Betting odds,in comparison with others bookmakers, are moreover same. Football is dominate sports with a many different types of bets. multiple bets(goals & final score) are one of the most popular bets. live casino have a plenty different games, table cards and lots of different types roulette. also this casino offers mini games like as aviator crash and dice. almost all major slots providers are available.
complete sportbook offers, gaming and live sports
live casino with a lots of variety games
accept players from Serbia and RSD currency
live chat support very useful
no deposit bonus its ccoming with 1st dposit🤔
for withdraw, casino demands to upload id documents and utility bill
all bonuses are sticky. wagering coming with deposits money
You are one of the scam casino I saw. I had a withdrawal request of 200 INR on 2nd November, 2024 however it's showing paid in your system and I also got confirmation on email by you that the amount has been credited however I did not get that amount till now after showing completed on your website. And the most shocking is that I placed 2 withdrawals after that and both of them have credited in my account but only this amount has not credited even after email confirmation from you.
I registered just because your review is good on casino guru but you are totally scam website. I already email to your licencing authority. Just waiting response from them.
I also contacted your live chat for this and they advise me to contact on telegram and email to processing team. I sent my bank statement to them on telegram but they are not replying. Also I have not got any response since yesterday on email.
It's not about Just 200 INR But scam website like you think that we never bother small amounts. Today it's just 200 INR scam but tomorrow may be big by websites like you.
I advise all players please don't invest your hard earned money on these types of scam websites. Also, I stopped playing here until this matter resolved.
And spinbetter team, don't ask me to send email here or there. I informed that I already contacted through live chat, telegram and also email to processing team but no response.
I have been trying to withdraw my winnings for a week but my credit card withdrawal method keeps disappearing. I can use an e wallet, but even then i am not getting the sms confirmation sent to me. Apparently it's been sent MANY times and it's my phone's fault but when I log in with sms I get a message instantly. Getting very frustrated being f****d about. Never had any issues before this.
Withdrawal methods keep changing
Withdrawal sms confirmation not being sent
Customer service unable to help
SpinBetter Casino
Dear mathieglenn855,
Thank you for your message. To resolve your issue, please contact our payments department at [email protected], and our specialists will be happy to assist you.
If you have any further questions, feel free to reach out to us.
Good casino. It's been here for a long time. I haven't seen any problems with withdrawals. The administration is always online, they will answer and help you with any question. I recommend it to everyone
Хорошее казино. Очень давно уже тут. С выводами проблем не наблюдал. Администрация всегда онлайн, на любой вопрос ответят и помогут. Советую всем
Quick Conclusion
Быстрый вывод
Wide choice of providers
Широкий выбор провайдеров
Responsive administration
Отзывчивая администрация
Good sports line
Хорошая спортивная линия
There are no downsides
Нет минусов
SpinBetter Casino
Dear PodboT
Thank you for your positive review! We're thrilled that you had a fantastic experience with SpinBetter. Your support means a lot to us, and we're committed to continuously improving our platform to exceed your expectations. Thank you for being a valued member of our community, and we look forward to providing you with more enjoyable moments in the future.
I like playing on Spinbetter because there is a real chance to win normal money! It is easy and fast to deposit and withdraw funds, and if you have questions, a consultant works 24/7, ready to answer them!! In general, I RECOMMEND!!👍
Нравится играть на Spinbetter т.к есть реальный шанс выиграть нормально денег!Легко и быстро депать и выводить средства,а в случае возникновения вопросов работает консультант 24/7,готовый на них ответить!!В общем РЕКОМЕНДУЮ!!👍
Fast withdrawal of winnings
Быстрый вывод выигрышей
A wide range of entertainment
Разнообразный ассортимент развлечений
Prompt work of operators and support
Оперативная работа операторов и поддержки
Weekly raffles and lotteries for players
Еженедельные розыгрыши и лотереи для игроков
Convenient application and website
Удобное приложение и сайт
Several ways of depositing and withdrawing
Несколько способов заноса и вывода
SpinBetter Casino
Dear stupid.101
Thank you for your positive review! We're thrilled that you had a fantastic experience with SpinBetter. Your support means a lot to us, and we're committed to continuously improving our platform to exceed your expectations. Thank you for being a valued member of our community, and we look forward to providing you with more enjoyable moments in the future.
I recommend. Very good casino Spinbetter with insanely fast support and withdrawals. All major game providers. Good RTP!
Рекомендую. Очень хорошее казино Spinbetter с безумно быстрой поддержкой и выводами денежных средств. Все главные поставщики игр. Хороший RTP!
SpinBetter Casino
Dear Nastya199729
Thank you for your positive review! We're thrilled that you had a fantastic experience with SpinBetter. Your support means a lot to us, and we're committed to continuously improving our platform to exceed your expectations. Thank you for being a valued member of our community, and we look forward to providing you with more enjoyable moments in the future.
I have been playing many interesting slots for a long time. I would like to see new providers added. The deposit comes quickly, but if there are any problems, the chat bot usually helps resolve the issue. Withdrawals are usually not delayed if there are no technical problems. It's cool that there is cashback without wagering, this is a big plus! I would like to see a deposit made with a smaller amount, then you could go to the games more often. I really like a lot of contests!
Играю давно много интересных слотов. Хотелось бы что бы ещё были добавлены новые провайдеры. Депозит поступает быстро , но а если какие-то проблемы то чат бот обычно помогает решить вопрос. Выводы обычно не задерживают , если нет никаких технических проблем. Классно что есть кешбек без отыгрышей это большой плюс! Хотелось бы чтобы ещё депозит сделали с меньшей суммой тогда можно было бы заходить в игры почаще. Много конкурсов очень нравится!
Fast withdrawal of winnings
Быстрый вывод выигрышей
Fast deposit.
Быстрый депозит.
Withdrawal of funds
Вывод средств
Cashback without wagering is all 10 pluses!
Кеш бек без отыгрыша это все 10 плюсов!
They don't delay solving problems for long; they try to resolve the issue as they get busy.
Решение проблем не задерживают долго , стараются по мере загруженности решить вопрос .
Lots of interesting competitions
Много интересных конкурсов
It is easy to place bets online
Легко можно делать ставки онлайн
There are online games
Есть онлайн игры
Deposit only to the account on bank cards, but you need to make a deposit to the card as well
Депозит только на счёт по банковским картам а надо сделать и депозит на карту
You cannot change the currency for deposits and withdrawals
Нельзя поменять валюту для депозита и вывода средств
SpinBetter Casino
Dear goguelenav
Thank you for your positive review! We're thrilled that you had a fantastic experience with SpinBetter. Your support means a lot to us, and we're committed to continuously improving our platform to exceed your expectations. Thank you for being a valued member of our community, and we look forward to providing you with more enjoyable moments in the future.
Very good casino, I recommend it to everyone, I have been playing for 3 years already, sometimes there are small delays with payments, but they happen in absolutely all casinos, a large variety of slots, and it is also very easy to place a bet, good and responsive specialists, always ready to help, a good system of incentives and bonuses, both initial and throughout. Very clear and convenient navigation on the casino website. In general, 10 out of 10!!!
Очень хорошее казино, всем советую, играю уже 3ий год, бывают иногда небольшие задержки с выплатами, но они бывают абсолютно во всех казино, большое разнообразие слотов , а так же очень просто сделать ставку, хорошие и отзывчивые специалисты , всегда готовы прийти на помощ, хорошая система поощрения и бонусов ,как начальных , так и на всем протяжении. Очень понятная и удобная навигация по сайту казино. В общем и целом 10 из 10!!!
Excellent navigation on the casino site
Отличная навигация по сайту казино
Instant payments
Моментальные выплаты
A wide variety of bonuses
Большое разнообразие бонусов
Instant help and answers from consultants and casino admins
Моментальная помощь и ответы от консультантов и админов казино
Sometimes it crashes from the slot, but it's more likely because of the internet
Иногда бывает вылетает из слота, но это скорее из за интернета
SpinBetter Casino
Dear alexandrboom007
Thank you for your positive review! We're thrilled that you had a fantastic experience with SpinBetter. Your support means a lot to us, and we're committed to continuously improving our platform to exceed your expectations. Thank you for being a valued member of our community, and we look forward to providing you with more enjoyable moments in the future.
scam casino. Made a deposit 100 eur, won another 100 and cant even withdraw money. Cause the payment method I deposited is closed now and to withdraw money within another method I need to make a new deposit from another method. The support is unhelpfull.
scam casino. Made a deposit 100 eur, won another 100 and cant even withdraw money. Cause the payment method I deposited is closed now and to withdraw money within another method I need to make a new deposit from another method. Its a scam. make a deposit to withdraw money, total scam. Dont play here
SpinBetter Casino
Dear Player,
To change your payment method, you need to personally contact the security service, as this concerns your finances, and we are sure you would not want this information to fall into the wrong hands. Please send a request to change the payment method to [email protected], and our specialists will provide you with all the necessary instructions.
I signed up for a no deposit bonus for Aztec Magic Megaways but it wasn't available to me even though I've never played at this casino before.
Ilmoittauduin ilman talletusbonusta Aztec Magic Megawaysille, mutta se ei ollut käytettävissäni, vaikka en ole koskaan aikaisemmin pelannut tällä kasinolla.
The site looks nice
Sivusto näyttää kivalta
Did not receive the bonus as promised
Ei saanut bonusta luvatulla tavalla
Zimpler payment not found
Zimpler-maksua ei löytynyt
SpinBetter Casino
Dear jessqueen,
We are sorry that you have encountered difficulties. Please contact our support team for assistance in resolving any issues you may have.
The first few weeks went without any problems. I made deposits using some Crypto ä-Wallet as well as Paysafecard and Cashlib.
I won after a while and paid out around €500 in stages. Almost every withdrawal request was cancelled 1-2 times with reasons that I wouldn't describe as such. There was never any error on my part, but after repeated requests something was paid out.
On May 24th, 2024, a few days after the last withdrawal, I made a deposit with the provider Paysafecard. My deposit was credited and the payment conditions were confirmed to me by both SpinBetter and Paysafecard via email. I UPDATED MY INTERNET BROWSER, AFTERWARDS MY PLAYER ACCOUNT WAS AT 0 EUROS!
I opened the customer service chat and received a response relatively quickly! I was asked to wait so that they could get an overview, but then they made me wait. After a while I got the response that I should please contact customer service by E-MAIL, as it was not the job of the 24-hour service. I was given an email address and then they literally wished me the best of luck!
I wrote 2 emails, attached the receipts and sent them on May 24th, 2024 to the email address given to me. When I hadn't received a response on May 28th, 2024, I sent the email again with a copy to standard support. As of today, June 8th, 2024, I have not received a response.
Despite everything, I deposited again on May 29, 2024, this time via Cashlib. The deposit was credited and confirmation from Spinbetter and Cashlib was received by email. The browser updated my balance to €0 again. Any further messages to customer service remain unanswered.
The German domain spinbetter2.com has been up for sale for a few days now!
Despite all this, Spinbetter sends me emails almost daily that are purely promotional in nature. Deposit bonuses, hands-free calls and so on.
CAUTION!!!
Die ersten Wochen verlief alles ohne Probleme. Einzahlung nahm ich einige Crypto ä-Wallet vor sowie Paysafecard und Cashlib.
Ich gewann nach einiger Zeit und zahlte ca. 500 € in etappe aus . Es kam hier zwar sogut wie bei jeder Auszahlungsanfrage 1-2 mal zur Stornierung mit Begründungen welche ich nicht als solche bezeichnen würde. Ein Fehler meiner Seite war nie zu erkennen, jedoch nach mehrmaliger erneuter Anfrage wurde auch mal was ausbezahlt .
Am 24. 05.2024 einige Tage nach der letzten Auszahlung tätigen ich eine Einzahlungen mit dem Anbieter Paysafecard. Meine Einzahlung wurde gutgeschrieben die Zahlungsbedingungen wurde mir sowohl von SpinBetter als auch von Paysafecard per E-Mail bestätigt. ICH AKTUALISIERTE MEINEN INTERNETBROWSER, IM ANSCHLUSS STAND MEIN SPIELERKONTO AUF 0 EURO!
Ich öffnete den Kundenservice-Chat und erhielt auch relativ schnell Antwort! Mit der Bitte zu warten zwecks überblicksbeschaffung ließ man mich nun erst mal Warten. Nach einiger bekam ich die R0ckmeldung ich soll mich bitte per E-MAIL an den Kundenservice wenden es wäre nicht die Aufgabe des 24 Stunden Service. Man gab mir eine Mailadresse, anschließend wünsche man mir wortwörtlich viel Erfolg!
Ich verfasste 2 E-Mail fügte die Belege bei und versendeten sie am 24.05.2024 an die mir gegebene E-Mail Adresse. Als am 28.05.2024 noch keine Antwort eingegangen war versendeten ich die E-Mail erneut in Kopie auch an den Standart Support. Bis heute den 08.06.2024 habe ich keine Antwort erhalten .
Am 29.05.2024 zahlte ich trotz allem erneut ein, dieses mal über Cashlib. Einzahlung wurde Gutgeschrieben bestätigung von Spinbetter und Cashlib sind per E-Mail eingegangen. Browser aktualisiert mein Guthaben erneut auf 0 €. Jegliche weitere Nachrichten an den Kundenservice bleibt unbeantwortet.
Seit einigen Tagen steht die deutsche Domain spinbetter2.com zum Verkauf frei!
Trotz allem schickt mir Spinbetter beinah täglich E-Mails reine Promotion Natur. Einzahlungsbonu, Freisprechen und so weiter.
VORSICHT!!!
At first the apartment seems to be tempting
Anfangs scheint der wohnungsverlocken zu sein
Deposit embezzled twice
Einzahlung 2 mal unterschlagen
Customer service does not respond
Kundendienst meldet sich nicht zurück
German domain of today also offline tomorrow
Deutsche Domain von heute auch morgen offline
I wrote again to Spin Beta's response to this review and received no response here either
Auf die Rückmeldung von Spin Beta dieser Bewertung habe ich erneut geschrieben und auch hier keine Antwort erhalten
SpinBetter Casino
Dear reewaldne,
We are very sorry to hear that you have encountered difficulties. We strive to provide the best service for our users and want to help you resolve your situation as soon as possible.
Please provide us with your account number and any documents related to the problematic transactions by sending them to our complaints department at [email protected].
Our specialists will carefully review your issue and provide qualified assistance.
No responsible gaming tools, never played here. Support is not blocking my account after many times asking. So don't play here. This site should be added to blacklist.
Nothing, they are scammers.
Nothing positive.
SpinBetter Casino
Dear rebel,
Your account has been successfully blocked, and all your issues have been resolved. We appreciate your feedback and value your patience and understanding during this process. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.
This casino and betting sites is real I uses this site very easy then deposit time many free bonus credit and telegram channel subscribe or join links everyday free bonus code time to time. This is 100% real site everybody join try real or not. I have sure real try and join. Everybody good luck. Thanks
SpinBetter Casino
Dear Resnic,
Thank you for your positive review! We're thrilled you had a great experience. Your satisfaction is our priority, and we appreciate your support.
If you have any suggestions or need assistance, feel free to reach out. We look forward to seeing you again soon!
This casino is one of the good casinos to get free spins and bonuses every game is loaded with heaps of fun suspense and also excitement overall a great casino
Good casino
Vbc
Bn. By
Spinnnu
SpinBetter Casino
Dear ravihoaniprakash
Thank you for your positive review! We're thrilled that you had a fantastic experience with SpinBetter. Your support means a lot to us, and we're committed to continuously improving our platform to exceed your expectations. Thank you for being a valued member of our community, and we look forward to providing you with more enjoyable moments in the future.
Good casino for playing. With little depositeos may come big wins often, even after big money withdrawels. Many choiches to deposite and to withdrawel. Money moves fast evean on big money withdrawel.
Fast withdrawels
Many big wins
SpinBetter Casino
Dear Sass123
Thank you for your positive review! We're thrilled that you had a fantastic experience with SpinBetter. Your support means a lot to us, and we're committed to continuously improving our platform to exceed your expectations. Thank you for being a valued member of our community, and we look forward to providing you with more enjoyable moments in the future.
Best regards, SpinBetter Team
Safety Index explained
Safety Index of SpinBetter Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SpinBetter Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a positive impact on the casino's Safety Index
Unfortunately, to comply with local regulations, we cannot display the review of this casino to you. However, you can choose from the best available online casinos below.
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