Slots Magic Casino Ontario - The player's withdrawal is delayed.

Have been waiting over 14 days for my withdrawal! I have submitted all of the requested documents and still nothing. Customer service sucks as there is no way to communicate except email. Which they answer once every 24 hours! AVOID AT ALL COST!

Hello mshallsfabfours,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Slots Magic Casino Ontario. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear mshallsfabfours,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.