Slots Charm Casino - Player's struggling to withdraw his winnings.

This site is disgusting. 6 times they told me my docs were rejected for verification even though they were exactly what they asked for. Then they ask for a phone bill to "PROVE" your noble is yours !!!!

WHY????

Then they asked for a bank statement and on an on and on.

DO NOT PLAY THIS CASINO IT IS A TOTAL RIP OFF.

I had 150 pending withdrawal for 8 days.

They gave me a 15 bonus so I played it.

And then I couldn’t withdraw my funds that had been pending for 8 days until I’d wagered 175 times the 15 bonus they gave me !!!!!

HAHAHAHAHA YES REALLY.

They are disgusting DO NOT PLAY

Dear jeffwitsey,

Thank you for submitting your complaint. I’m very sorry to hear about your problem. Have you made any successful withdrawals before? Could you please advise when exactly you requested this withdrawal?

Also, would you be so kind as to clarify if your account has already been marked as verified or not?

I hope, we will help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Kristina

Dear jeffwitsey,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

Unfortunately, we’re forced to close this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.