Slotastic Online Casino - The player did not receive his refund. The complaint was rejected as the player stopped responding.

each time I play here something makes odds impossible to win, for some reason they don't allow free bonuses for my account, when I decided to get a refund for the money I deposited and did not win from it and close my account with them they refused to return me my money back without a clear reason, they are bunch of thieves stealing players in indirect way

Hello Ahmed,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Slotastic Online Casino. Please allow me to ask you a few more question before we would move forward.

Could you please elaborate what kind of refund are you requesting from the casino? Did you have any balance at the time of your account closure? Was your account closed on your request or the casino did it?

Looking forward to your answer.

Regards,

Nick

Dear Ahmed,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Regards,

Nick

The complaint will be now rejected for the above mentioned reason.