The player from Slovenia deposited 100€ and won 1400€, the withdrawal accepted on September 26th has not been processed. Despite multiple submissions of bank statements, there has been no communication from the casino.
SixDot Casino - Player’s withdrawal is delayed.
Amount: €1,000
SixDot Casino
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Case opened
Current status
Waiting for Casino Guru to reply
5d 8h 42m 13s
Case summary
15 hours ago
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3 days ago
Long story short: Deposited 100€, won 1400€ money got confiscated, they returned it, withdraw accepted on 26th of september and they still didnt do anything whiel they said they forwarded it to a specific department but no contact what so ever. I am to lazy to upload any document because i been sending them bank statements left and right and they did nothing so...
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2 days ago
Dear jninonovak,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Sixdot.com.
The casino seems to be closed since earlier this month.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please provide proof of the pending withdrawal?
- Could you please share your communication with the casino regarding the issue? Share screenshots here or send the information to my email at tomas@casino.guru
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Casino Guru is examining the case
