The player from Germany had his winnings from a sports betting bonus confiscated. We rejected this complaint since we don't have enough insight to take on this kind of issue.
The player from Germany had his winnings from a sports betting bonus confiscated. We rejected this complaint since we don't have enough insight to take on this kind of issue.
The player from Germany had his winnings from a sports betting bonus confiscated. We rejected this complaint since we don't have enough insight to take on this kind of issue.
Hallo!
Nachdem alle Wetten abgerechnet wurden und der Bonus oft genug umgesetzt wurde wird die Auszahlung abgelehnt, da eine Wette unter 75 % der durchschnittlichen Wette war.
Das ist einfach nur Betrug.
Wieso wird vom Sytem dann überhaupt eine Wette angenommen.
Nachdem man 100 Euro setzt darf man nicht 5 Euro setzen.
Einfach Betrug!
Dear XXX, We are reaching you in regard to your recently claimed bonus and withdrawal request. Our trading team detected that your betting activity, related to bonus SELECT100 is in conflict with the site’s general terms of use.
Please see the reference in the rule below: Section 8. General Promotion Terms and Conditions, rule:
8.8.2. Sports bonus manipulation amongst others, may consist of: Placing bets listed as Restricted Gameplay in the specific promotion’s rulesPlacing bets on opposite outcomes or repetitive betsPlacing bets on your real + virtual balance more than twice in a rowIncreasing the balance then changing the gaming pattern significantly (bet, game, type, bet structure, etc) in order to complete the wagering requirements for the bonusMaking large bets leading to a substantial gain followed by a drop in bet size equal to or greater than 75% of the previous average bet size in order to complete the wagering requirements for that bonus In regards to the above, note that your withdrawal request has been rejected. Please open a new one for the amount of your initial deposit - 30 €. For your reference, please see point:
8.8.3. In case of bonus manipulation Select.bet reserves the right to deduct all winnings accumulated. You may refer to our Terms of Use for more information: https://www.select.bet/en/pages/terms-and-conditions Regards, Christine K. | Pay-Outs Team
Hallo!
Nachdem alle Wetten abgerechnet wurden und der Bonus oft genug umgesetzt wurde wird die Auszahlung abgelehnt, da eine Wette unter 75 % der durchschnittlichen Wette war.
Das ist einfach nur Betrug.
Wieso wird vom Sytem dann überhaupt eine Wette angenommen.
Nachdem man 100 Euro setzt darf man nicht 5 Euro setzen.
Einfach Betrug!
Dear XXX, We are reaching you in regard to your recently claimed bonus and withdrawal request. Our trading team detected that your betting activity, related to bonus SELECT100 is in conflict with the site’s general terms of use.
Please see the reference in the rule below: Section 8. General Promotion Terms and Conditions, rule:
8.8.2. Sports bonus manipulation amongst others, may consist of: Placing bets listed as Restricted Gameplay in the specific promotion’s rulesPlacing bets on opposite outcomes or repetitive betsPlacing bets on your real + virtual balance more than twice in a rowIncreasing the balance then changing the gaming pattern significantly (bet, game, type, bet structure, etc) in order to complete the wagering requirements for the bonusMaking large bets leading to a substantial gain followed by a drop in bet size equal to or greater than 75% of the previous average bet size in order to complete the wagering requirements for that bonus In regards to the above, note that your withdrawal request has been rejected. Please open a new one for the amount of your initial deposit - 30 €. For your reference, please see point:
8.8.3. In case of bonus manipulation Select.bet reserves the right to deduct all winnings accumulated. You may refer to our Terms of Use for more information: https://www.select.bet/en/pages/terms-and-conditions Regards, Christine K. | Pay-Outs Team
Dear Max,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It seems that this issue is sports betting related. Before we move forward with this case, could you please confirm whether this is the case or not? Did you play with sports betting bonus?
Thank you in advance for your reply.
Best regards,
Kristina
Dear Max,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It seems that this issue is sports betting related. Before we move forward with this case, could you please confirm whether this is the case or not? Did you play with sports betting bonus?
Thank you in advance for your reply.
Best regards,
Kristina
Max, thank you for your email, but, you haven’t answered my previous question regarding sports betting. However, I see in your email that you had to fulfill 16x wagering requirements, which are applied to sports betting bonuses at this casino. Could you, please, advise which bonus you played with?
Max, thank you for your email, but, you haven’t answered my previous question regarding sports betting. However, I see in your email that you had to fulfill 16x wagering requirements, which are applied to sports betting bonuses at this casino. Could you, please, advise which bonus you played with?
Unfortunately, after gathering all the necessary information we realized this complaint is sports betting related since you played with sports betting bonus. As you might know, our forum Casino.guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, therefore I’m forced to reject your complaint.
Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.
Thank you very much for your understanding.
Unfortunately, after gathering all the necessary information we realized this complaint is sports betting related since you played with sports betting bonus. As you might know, our forum Casino.guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, therefore I’m forced to reject your complaint.
Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.
Thank you very much for your understanding.
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