HomeComplaintsRTbet Casino - Player's withdrawal is delayed.

RTbet Casino - Player's withdrawal is delayed.

Amount: €1,000

RTbet Casino
Safety Index:Very high
Submitted: 11 Nov 2024
Case opened Current status

Waiting for player to reply

2d 1h 13m 57s

Case summary

5 days ago

The player from Italy is experiencing a delay in receiving a withdrawal of 1,000 euros.

Public
Public
1 week ago
Translation

I am waiting for a withdrawal of 1000 euros and I'm afraid it will never arrive.

Automatic translation:
Public
Public
1 week ago

Dear Robedq, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

  • Could you please advise when exactly you requested this withdrawal?
  • Have you made any successful withdrawals before?

Thank you in advance for your reply.

Best regards, 

Kristina

Public
Public
5 days ago

Dear Robedq,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Robedq has 2d 1h 13m 57s to reply

Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news