The player from Italy is experiencing a delay in receiving a withdrawal of 1,000 euros.
RTbet Casino - Player's withdrawal is delayed.
Amount: €1,000
RTbet Casino
Safety Index:Very highSafety Index
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Case opened
Current status
Waiting for player to reply
3d 13h 11m 34s
Case summary
3 days ago
Public
Public
3 days ago
Translation
I am waiting for a withdrawal of 1000 euros and I'm afraid it will never arrive.
Automatic translation:
Public
Public
3 days ago
Dear Robedq,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.
- Could you please advise when exactly you requested this withdrawal?
- Have you made any successful withdrawals before?
Thank you in advance for your reply.
Best regards,
Kristina
Robedq has 3d 13h 11m 34s to reply
