The player from India had deposited 1000₹ on a casino platform but the money had gone missing. He had reached out for assistance in getting a refund. The team had requested more information from the player and had extended the timeline to allow for the transaction to clear. However, the player did not respond to further inquiries, thus we were unable to proceed with the investigation. Consequently, the complaint was rejected.
RoyalJeet Casino - Player reports missing deposit.
Amount: 1,000 INR
RoyalJeet Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
8 months ago
Public
Public
9 months ago
I am deposit 1000₹ my money is missing this casino please close this casino is frode and scame please complain
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9 months ago
Dear anilgoria,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem.
Please, could you clarify if you have tried contacting your payment processor regarding this issue?
Was it your first deposit in this casino? Please could you forward the payment receipt and any relevant communication to tomas@casino.guru?
I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.
Best regards,
Tomas
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9 months ago
I fully understand your frustration, anilgoria. It may take some time for the funds to be located and refunded to your bank account or credited to your casino account. As the matter is not entirely in the hands of the casino, I will set the timer for an additional 23 days to allow one full month for the transaction to clear. If there’s no development by then, we will intervene. Let’s stay positive and hope for some good news regarding your deposited funds. Thank you in advance for your patience and understanding.
