HomeOnline casinosRollero Casino Review

Rollero Casino Review

avatarAyberk A.
Last updated 03/2026
Safety Index
8.4
User feedbackGreat
15 reviews
avatarAyberk A.
Last updated 03/2026

Read our Rollero Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Pros and cons

  • Multiple currencies in one account
  • Huge selection of game providers
  • Various responsible gaming options available
  • Live dealer games are available
  • Not all game providers are available for all countries

Casino screenshots

rollero_casino_homepage_desktop
rollero_casino_game_gallery_desktop
rollero_casino_promotions_desktop
rollero_casino_homepage_mobile
rollero_casino_game_gallery_mobile
rollero_casino_promotions_mobile

Rollero Casino Review

In this review of Rollero Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our team's review data was used to calculate the casino's Safety Index. This score rates the safety and fairness of online casinos. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. Rollero Casino achieved a High Safety Index of 8.4. This makes it a strong choice for players who value fairness and safety. Find out if Rollero Casino is the right casino for you by reading the rest of our review.

Is Rollero Casino fair and safe? Safety Index explained

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Rollero Casino, we thoroughly read and reviewed the Terms and Conditions of Rollero Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .

Considering our estimates and the factual data we have collected, Rollero Casino appears to be a large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

We did not find Rollero Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

On the whole, also considering other contributing factors in our assessment, Rollero Casino has achieved a Safety Index of 8.4, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.

Note: According to our records, Rollero Casino is related to 8 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Rollero Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.

Terms and Conditions of Rollero Casino

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Rollero Casino to be somewhat unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Complaints from players about Rollero Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We have found no relevant complaints about this casino.

User feedback and assessment of Rollero Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

The user satisfaction feedback of Rollero Casino shared by 15 users has resulted in a Great User feedback score. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Rollero Casino company information and licenses

Rollero Casino belongs to Hollycorn N.V. and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

Rollero Casino has been granted licenses by authorities in the following countries or regions: Comoros (Anjouan Gaming), Curaçao (Curaçao Gaming Authority).

About payment methods and win and withdrawal limits

Rollero Casino accepts 27 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, Neosurf, Maestro, Bitcoin (BTC), idebit, Bank transfer, Rapid Transfer, Ethereum (ETH), Dogecoin (DOGE), Tether (USDT), Jetonbank, Revolut, MiFinity, Ripple (XRP), Binance Coin (BNB), Tron (TRX), Litecoin (LTC), Bitcoin Cash (BCH), Coinspaid, Pay4Fun, MuchBetter, Interac.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 2,000 per day No win limit
EUR 5,000 per week
EUR 20,000 per month
USD 2,000 per day
USD 5,000 per week
USD 20,000 per month
NOK 20,000 per day
NOK 50,000 per week
NOK 200,000 per month
CAD 3,000 per day
CAD 7,500 per week
CAD 30,000 per month
AUD 3,000 per day
AUD 7,500 per week
AUD 30,000 per month
NZD 3,000 per day
NZD 7,500 per week
NZD 30,000 per month
RUB 160,000 per day
RUB 400,000 per week
RUB 1,600,000 per month
ZAR 40,000 per day
ZAR 100,000 per week
ZAR 400,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Language and support options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below lists the language options at Rollero Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
English Yes Yes Yes24/7
English Yes Yes Yes24/7
German Yes Yes Yes24/7
Italian Yes Yes Yes24/7
French Yes Yes Yes24/7
Norwegian Yes Yes Yes24/7
Arabic Yes Yes Yes24/7

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Rollero Casino, withdrawals, and other potential areas of concern. When we tested Rollero Casino's customer support, we found it to be good.

Rollero Casino casino games and slots

You can play these types of games at Rollero Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 160 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Leander Games, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Dream Play, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Lucky Games, Jelly, Sneaky Slots, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, Lucky Streak, Amigo Gaming, Trusty Gaming, Wildcat Gaming, Mancala Gaming, Boomerang Studios, Spadegaming, OneTouch, Urgent Games, Black Cat Games, Flatdog, Revolver Gaming, Spinthon, Reevo, Bitpunch, Enjoy Gaming, Mascot Gaming, Spinoro, Four Leaf Gaming, Amusnet, Givme Games, Degen Studios, PG Soft (Pocket Games Soft), Reel Play, Atomic Slot Lab, Slot Factory, Pineapple Play, RCT Gaming, 100HP Gaming, MGA, Max Win Gaming, Neotopia gaming, HungryBear, JINX Gaming, Skywind Group, Ready Play Gaming, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Kitsune Studios, 3 Oaks Gaming, CT Interactive, Shady Lady, Games Global, Winfinity, Vibra Gaming, 4ThePlayer, Spin Fury Gaming, Tornado Games, LAMBDA gaming, AceRun, Smartsoft Gaming, Swintt, Win Fast, SpinOn, Backseat Gaming, Lakka Studios, Ad Lunam, Bulletproof Games, Reflex Gaming, BF Games, Mad Hat Games, Ace Roll, Spribe, Gamomat, Expanse Studios, Foxhound Games, TrueLab Games, Spearhead Studios, NowNow Gaming, RAW iGaming, Bang Bang Games, Betsolutions, SlotMill, Onlyplay, 7Rings Gaming, Oryx Gaming, Nucleus Gaming, Penguin King, Gaming Corps, VoltEnt, Leap Gaming, Gamebeat, Koala Games, Hölle games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Fazi, Retro Gaming, Everest, PoggiPlay, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, Jacks Club, PatePlay, InOut, EGT Digital, Barbara Bang, Clawbuster, Electric Elephant, 7Mojos, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Orbital Gaming, Ka Gaming, Dreamspin.

Rollero Casino bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Our database presently holds 4 bonuses from Rollero Casino:

  • 100% up to $1,000 and 100 extra spins
  • 50% up to $1,000 and 50 extra spins
  • 50% up to $1,500 and 50 extra spins
  • 75% up to $1,500 and 100 extra spins

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

  • Owner Hollycorn N.V.
  • Operator Hollycorn N.V.
  • Established 2024
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Rollero Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Somewhat unfair
Issues found: 4
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small to medium casinoBig group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Very good
Total complaints: 7
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 2
  • Rejected 5
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Unfair terms and conditions
      • Bonus winnings must be withdrawn immediately after meeting the wagering requirement to avoid additional winnings being capped
      • Low-risk play may lead to winnings being confiscated
      • Detection of some betting techniques while wagering bonuses may result in confiscated winnings
      • Low-risk play may lead to winnings being confiscated

      Games

      Explore the game selection available at Rollero Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 12 Not Available: 3
      Real Games
      Verified by Gamecheck

      Game providers

      Show all (160)
      • NetEnt
      • Nolimit City
      • TaDa Gaming
      • Betsoft Gaming
      • Pragmatic Play
      • Novomatic
      • Playtech

      Rollero Casino bonuses

      Browse all bonuses offered by Rollero Casino, including their no deposit bonus offers and first deposit welcome bonuses.

      Casino Guru
      We want players to understand gambling.

      Payments

      Browse an overview of payment methods supported by Rollero Casino, along with related limits and fees associated with transactions to or from your casino account.

      Payment methods

      Show all (27)
      • Neteller
      • Skrill
      • PaysafeCard
      • Payz (ecoPayz)
      • VISA
      • Mastercard
      • Maestro

      Transaction limits

      Withdrawal limits
      $20,000
       per month
      $5,000
       per week
      $2,000
       per day
      Win limits
      Unknown

      Currencies

      Traditional

      Supported Fiat currencies.

      USDCADEURAUDNOKNZDZAR
      Crypto

      Supported crypto currencies.

      ADABCHBNBBTCDOGEETHLTCTRXUSDTXRP

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 8 languages
      EnglishFrenchGermanItalianArabic 3 more
      Live chat
      Available in 8 languages
      EnglishFrenchGermanItalianArabic 3 more
      Customer support:
      Available in 8 languages
      EnglishFrenchGermanItalianArabic 3 more
      Live chat rating
      Good
      Average response time: 2m
      Last updatedLast updated
      Date and tester
      Response time
      Rating
      25 Mar 2026
      Ayberk A.
      2m
      Good
      30 Oct 2025
      Jana K.
      Not measured
      Subpar
      30 Jan 2025
      Ivana F.
      Not measured
      Good

      User reviews of Rollero Casino

      This is a place to share experience with Rollero Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Great

      Rated by 15 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 3 weeks ago
      I'm amazed on the promotions and bonus they offered which you can take advantage and win. Nice display theme and helpful understanding support. Applause.
      • Nice promotions and bonus offers
      • Great assistance support
      Rollero Casino
      Hello Olive33,

      Thank you for your fantastic review!

      We're delighted to hear that you've enjoyed our promotions and bonus offers. It's wonderful to know that you also like the platform's design and that our support team has been helpful throughout your experience.

      We truly appreciate your kind words and thank you for choosing Rollero!

      Best regards,

      The Rollero Team
      • 1 month ago
      I saw my friend playing here. Then I did try and boom, the experience I have so far is so lit. The bonus, theme, support and transactions are trustworthy. Will done to all.
      • Reliable support
      • Fast transactions
      Rollero Casino
      Hello Heather35,

      Thank you for your wonderful review!

      We're delighted to hear that you decided to give Rollero a try and that you've had such a positive experience so far. It's great to know that you've enjoyed the bonuses, platform design, customer support, and transaction process.

      We're especially pleased that our reliable support and fast transactions stood out to you. Your feedback means a lot to us, and we truly appreciate you taking the time to share it.

      Best regards,

      The Rollero Team
      • 3 months ago
      Played here on a welcome bonus. Wagered through it for tidy sum and had a nice withdrawal with no issues.

      Game selection is vast although shrinks considerably if you won't play lower than 95% rtp. Prags, Hacksaw bgaming all set to lower than 95% so no bieno there!
      • Goid bonus terms
      • Responsive support
      • Large game selection
      • Smooth withdrawals
      Rollero Casino
      Hey Slottys,

      Congratulations on your successful withdrawal! We are happy to hear you had a smooth experience wagering through your welcome bonus and that you enjoyed our game selection and support.

      We also appreciate your feedback regarding the RTP settings on specific providers. We aim to offer a diverse range of options and will certainly keep your comments in mind as we continue to balance our game library.

      Best Regards,
      The Rollero Team
      • 6 months ago
      I like that you can start small. I only deposited $100 and managed to turn it into $3300. Withdrawal was smooth. Sarah from support was kind and responsive.
      • fast withdrawals
      • efficient contact support
      Rollero Casino
      Hello Wetere002,

      Thank you for sharing your experience! We’re thrilled to hear you enjoyed starting small, had a smooth withdrawal, and that Sarah provided kind and responsive support. Congratulations on your great win, and we appreciate you highlighting our fast withdrawals and efficient customer service.

      The Rollero Team
      • 9 months ago
      The live dealers here are absolute choice, bro. So friendly and professional, with a crystal-clear stream that never drops out. It's like being at a real table, just in my comfies. Had a decent win and the cash-out was a total breeze. Stoked.
      • good fun gaming
      Rollero Casino
      Dear Steenrod064,

      Glad you’re loving the live dealers and smooth streaming. Congrats on the win – enjoy the comfy gaming and good vibes!

      Best regards,
      The Rollero Team
      • 10 months ago
      Great bonus offers, friendly support, and a fantastic loyalty points program. Often offers over 100%, with fair wagering requirements. Highly recommended.
      • Very helpful support
      • Great bonus offers
      • Sometimes even without a deposit
      Rollero Casino
      Dear Buntesunkraut,

      Thanks for the kind words! We're glad you’re enjoying the bonuses and support—especially the no-deposit offers!

      Best regards,
      The Rollero Team
      • 11 months ago
      Rollero is a solid game to play. No issues so far with the deposits and withdrawals. Ilove the varierty of games here. Hoping that the suppor team can respond right away to my inquiry. Overall, it's good game and there's always a room for improvement.
      • fast deposits and withdrawals
      • still a good game to play
      • Need more support team to accomodate all inquiries of the players
      Rollero Casino
      Hello Schneider53,

      Thank you for sharing your experience! We're happy to hear you’re enjoying the game variety and smooth deposit and withdrawal process. We appreciate your feedback on support response times and will work on improving that to serve you even better.

      Best Regards,

      The Rollero Team
      • 11 months ago
      Rollero Casino is pretty new on the market and is part of the Hollycorn group, one of the leading casino operators out there. I signed up mainly because they’re known for their generous welcome bonuses – usually 100% to 200% plus a ton of free spins with no max cashout.

      What I really like:

      Clean, classic layout that’s easy to navigate but still looks fresh

      Short, clear terms & conditions (no endless walls of text)

      24/7 support that actually responds fast

      Massive game selection – I honestly couldn’t find a single provider or slot missing

      RTP feels above average compared to many casinos in Germany

      Smooth withdrawals once you’re verified – usually just a few hours, sometimes a bit longer

      Bonus terms are fair and straightforward

      What could be better:

      Some slots are blocked when playing with bonus money, which can be a bit annoying

      Final verdict:
      Overall, Rollero is a solid casino that delivers on bonuses, game variety, and payouts. The design is nice, everything is easy to find, and most importantly – they pay out. Sure, not being able to play certain slots with bonus funds isn’t perfect, but that’s a small trade-off. I’d give it a strong 4.5/5 and can definitely recommend it !!
      • Quick cashouts
      • Solid & Quick Support
      • blocked games during bonus
      Rollero Casino
      Hello fpfeil94,

      Thank you for the detailed and thoughtful review! We're glad you're enjoying the clean layout, fast support, generous bonuses, and smooth withdrawals—those are all things we work hard to deliver. We appreciate your feedback on the blocked slots during bonus play and will definitely keep that in mind as we continue to improve the experience.

      Best Regards,

      The Rollero Team
      • 1 year ago
      I can only say good things about Rollero Casino. There are many no-deposit bonuses, as well as good deposit bonuses. The site is very easy to navigate, the chat always responds promptly and is always helpful. All common payment methods are available. Withdrawal requests are processed within a few hours at most. Highly recommended.
      • Fast payout, good bonuses
      Rollero Casino
      Hello Simikra20,

      Thank you so much for your positive review! We're thrilled to hear you’re enjoying our bonuses, fast payouts, and responsive support. Your recommendation means a lot to us—thank you for being part of the Rollero Casino community!

      Best Regards,

      The Rollero Team
      • 1 year ago
      I played Rollero for 2 months and I am very satisfied how the support team being professional and cooperative assisting me. Withdrawal process was also made easy then.
      • withdrawal made easy
      • professional contact support
      Rollero Casino
      Dear Breedon65,

      Thanks for your kind words! We're glad you had a smooth withdrawal and appreciated our professional support team.

      Best regards,
      The Rollero Team
      • 1 year ago
      Jen was quick and clear in his responses, making everything easy. After submitting my documents for verification, I received my winnings within 15–28 hours, thanks to the support team. Jen's professionalism and helpfulness made the entire process smooth, and I truly appreciated the prompt service and clear communication. It was a hassle-free experience, and I felt well taken care of throughout.
      Rollero Casino
      Hello ​Borgen95,

      ​Thank you for your kind words! We're thrilled to hear that Jen was able to make the process quick and straightforward for you. It’s great to know that our support team helped ensure a smooth and timely payout. We’re glad you felt well taken care of—your satisfaction means a lot to us!

      Best Regards,

      The Rollero Team
      • 1 year ago
      Jen was really helpful and fast at responding, making everything go smoothly. He was absolutely amazing, assisting me with my problem in no time. Her friendly attitude and clear explanations made the whole experience stress-free. Tommy went above and beyond, ensuring I felt fully supported and confident throughout the process. Her quick and professional approach turned what could have been a hassle into a seamless experience.
      Rollero Casino
      Hello Siske02,

      ​Thank you for the wonderful feedback! We’re so glad to hear that Jen and Tommy were able to make your experience smooth, stress-free, and efficient. Their dedication to providing fast, friendly, and clear support truly reflects the service we aim to deliver. We’ll be sure to pass along your kind words—it’ll mean a lot to them!

      Best Regards,

      The Rollero Team
      • 1 year ago
      Had a smooth time playing here in Rollero. Verification was easy, and the payout for my first withdrawal was quick and hassle-free. The support team was professional, though I did notice that my second cash-out is taking a little longer. Still, I’m happy with the experience and would recommend it.
      Rollero Casino
      Dear Moore640,

      Thanks for the kind words! We're happy to hear you had a smooth experience. In case you need any assistance, please don't hesitate to contact us. Happy gaming!

      Best regards,
      The Rollero Team
      • 1 year ago
      Casino games are the usual I managed to win something which is good but the withdrawal process OMG. Firstly, 4 of my requests have been rejected and more extra documents. Understandable for the 2 first and then absolutely not. Reason like : no space between the number in your IBAN… So I contacted the online help several times, always get the same answer but all assure that the withdrawal will be processed in the 72h mention in the T&C. 72h passed and then….Nothing. Contacted again the help online. Told me that the finance department was busy but the withdrawal will be processed in the next 2 hours. 2h later …. Nothing. Contacted again and then they told me that the withdrawal has been successfully processed on their end and is now being processed by the payment provider. Which can take up to 10 more working days. Super joke. Those 10 days are of course not mention anywhere in the T&C of the casino and in the withdrawal section, when you choose bank transfers, it is supposed to be : "instant". It’s been 4 days now and the status on the casino is still no accepted. I’m still not sure about what is gonna happen but I’m sure that this casino is delaying as much as they can the withdrawal (in the case they finally pay). Would not recommend it.

      Got screenshots of my discussions either the online help that proof they are giving wrong information about the timeframe is needed

      Edit : After 5 days finally received the withdrawal. Not so bad but still
      • Nothing more that the others
      • Very slow withdrawal, bad online help
      Rollero Casino
      Hello kokonuts,

      We appreciate you sharing your experience and understand how frustrating the withdrawal process has been for you. While security checks are necessary to ensure compliance and protect all players, we sincerely regret any unnecessary delays or miscommunication you may have encountered.

      We strive to process withdrawals within the stated timeframe, and any additional verification requests are meant to ensure a smooth and secure transaction. However, we acknowledge that clear and consistent communication is crucial, and we apologize if the provided information caused any confusion.

      We’d love the opportunity to look into your case further and assist in resolving the issue. Please reach out to our support team directly at vip@rollero.com with your account details so we can follow up with the finance department and provide you with a more accurate update.

      Your feedback is valuable, and we will use it to improve our processes to ensure a better experience for all our players.

      Best Regards,

      The Rollero Team
      • 1 year ago
      Possible 10 business days after casino finance department approve my withdrawal by bank transfer to complete the withdrawals is unreal in these days, it seems suspicious.
      • Lot of providers
      • Decent withdrawal limits by week
      • After finance department approved the withdrawal ,can take 10 business days to have my winnings by bank transfer
      Rollero Casino
      Hello Bufalo42,

      Thank you for sharing your feedback. We understand that timely withdrawals are important to our players, and we apologize for any frustration caused by the processing time.

      While we strive to process withdrawals as quickly as possible, bank transfer times can vary depending on financial institutions and other external factors. Our finance team works diligently to ensure all transactions are secure and compliant with regulations.

      We appreciate your patience and value your trust. If you have any concerns or need further assistance, please feel free to reach out to our support team at vip@rollero.com

      Best Regards,

      The Rollero Team

      Rollero Casino discussion

      Discuss anything related to Rollero Casino with other players, share your opinion, or get answers to your questions.

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