Rocket Casino - Player’s complaining about not receiving a bonus.

Good ones... I was supposed to talk about the 15 free Spins of rocketcasino I registered today i Put the promo code "Guro"

and does not accept and I called suppprt spoke and told me to talk to you .... Can you help me.

Dear Flexx,

Thank you for submitting your complaint. I’m sorry to hear about your bad experience. Would you be so kind and post here the link or screenshot of the bonus you are trying to activate? I haven't found any bonuses that can be activated in this casino.

Looking forward to hearing from you.

Best regards,

Kristina

Dear Flexx,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.