Robet247 Casino - Player's complaining about casino RTP.

Hello,

I can see that you are a affiliate for Robet (Robet247.com). I would like to point out one thing regarding this site.

For their casino games, slots, they have lowered the RTP for the most popular slots from the provider "PlayNGo" to 84%. RTP is the "Return to player", which is the teoretical return for a player calculated on indefinite spins more or less.

The standard RTP that is set for all casino games out there is around 94-98%, so this is a considerably high difference. If you were to deposit 100€ on a site with 84%, you would be able to play for around 100 spins. If you were to have 96% instead, you would be able to play for around 1000 spins instead. 

The difference is HUGE, and this gives the casino such an edge that they'll almost guarantee EVERY single player will lose their deposit. 

I would like to ask you to check this one out, and think about if it's worth to promote this scummy casino. There are loads of other out there that are fair & square. 

Below you find a screenshot, to be able to see the custom RTP set by Robet247.com, you have to filter the network log for requests to PlayNGo, and you will find what they have set. Usually you can find this information from within the game itself, but they have hidden that as well.

Best regards,

Adam

Dear Adam,

Thank you for submitting your complaint. I'm really sorry to hear about your issue. We are currently consulting your case. Could you advise if this custom RTP somehow effected you? Did you deposit and played in this casino. I would also recommend you to try and play in a different casino if you are experiencing issue in this one. Feel free to check our recommended casinos. Will get back to you as soon as we come to a conclusion.

Best regards,

Nick

Dear Adam,

We haven't receive any answer from you. Please note, if you will fail to repsonse within 7 days, your complaint will be rejected.

Best regards,

Nick

We are now rejecting the complaint as the player was non-responsive.