Rizk Casino - The player's account got blocked.

Closed Account! (This is more than 5 years ago). I took contact with chat again and I was promised my account would be opened again. This never happened. I did nothing wrong! Beside wasting some minutes of her time. This should not matter but I kind of feel it does. Cuz I did nothing wrong. I have gotten disabled money for many years after a working accident 10 years ago. I still get 300 000 NOK a year. Kind of normal salary I recon. I am an artist. Painting pictures. So I have some extra income also. I can't understand WHY she said I didn't have money to play. Makes NO SENSE TO ME!

(It is worth mentioning the rivalry between Norway and Sweden. It's like England and France or USA and Canada. I just felt she didn't like me).

I asked for a bonus. I have many accounts at different Casino and some say ALWAYS TAKE CONTACT WITH CHAT FOR BONUS.

RIZK was not one of those casinos.

I told the Swedish girl that I am very strict about how much I use at the casino. I think that's a good rule to follow! She just closed the door. Closed my account.

Hope you can help.

Thank You! 💗

Hello Enikan,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Rizk Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise why are you trying to deal with this issue after 5 years? Why did the casino close your account? Did you have any real money balance on your account when it got closed?

Looking forward to your answer.

Regards,

Nick

Dear Enikan,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.