The player from Saskatchewan faced issues with the casino, as three representatives had not responded to her inquiries. Additionally, three tickets won from deposits had disappeared, and she had not received any assistance. The issue was resolved by rejecting the complaint due to the player's lack of response to requests for further information, which had prevented further investigation.
River Belle Casino - Player's winnings have been confiscated.
Amount: Can$100
River Belle Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.3
River Belle Casino has a Safety Index of 6.3, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
1 month ago
Public
Public
2 months ago
I reached out and 3 representatives never responded back ! They are useless! My 3 tickets I won from depositing disappeared and they won’t help me
Public
Public
2 months ago
Dear AveryH,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with River Belle Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?
I will be patiently waiting for your reply.
Best regards,
Dominika
