HomeComplaintsRed Stag Casino - The player's account got blocked.

Red Stag Casino - The player's account got blocked.

Amount: ??

Red Stag Casino
Safety Index:Below average
Submitted: 28 Oct 2022 | Case closed : 04 Jan 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player's account got blocked as the casino claims that he owes money to them. The complaint was closed as the player stopped responding.

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2 years ago

I made an account, verified, deposited and played for a little while. All of a sudden I was kicked, blocked and the chat are telling me I owe 500$$ which I need to settle before they will consider allowing me into my accounts

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2 years ago

Dear jleecummins,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Red Stag Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Why is the casino asking money from you? Did you ever deposit there? I will be waiting for your reply patiently.

Best regards,

Nick

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2 years ago

Dear jleecummins,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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2 years ago

The complaint will be now closed for the above mentioned reason.

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