Red Dog Casino - Player’s lost all his winnings.

After winning over 10k. Was never able to withdrawal any amount. They wanted personal information to verify account which I gladly emailed to them. After reaching out over 2 months with no to limited reply I gave up thinking i would never see the money. Ended up giving it all back through slots. Never the less I would never have gambled it back away if they would have actually paid the winnings. This is a scam company easy to deposit money but never going to be able to get it back. Stay away. I will be perusing legal solutions to remedy my issues.

Dear Jesse,

Thank you for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, there is nothing we can do for you under these circumstances because you lost all of your winnings. I understand that this situation would never happened if you could withdraw your winnings in the first place, however we could help you only if you had some balance left.

Please let me know, if there is anything, I could do for you regarding this case, otherwise, I will be forced to reject your complaint. Thank you for your understanding.

Best regards,

Kristina

I completely understand. I did not submit a complaint to receive the money back. Although it would have been the responsible thing for the casino to do under these circumstances. I feel very uneasily giving out my personal information after being mislead thinking I would be receiving funds just to find out it may have just been a scam. I filed a complaint hoping to save others from making the same mistake. Thank you for your time.

Thank you, Jesse, for your reply, I am closing the complaint. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help.