The player's unable to withdraw his balance as he owns multiple accounts in the casino. The complaint was rejected as the player stopped responding.
I tried to cash out A while back for $1000 and they said no they said that I had two accounts that open one along time ago well I didn’t realize I had up in one along time ago what does that have to do with me winning I put money on and I won. So I took the money out because they declined it and put it back in the casino and ran it up now to 2200 I’m cashing out and then I have an an an additional thousand dollars I’m playing so well potentially $3200 that I will probably never see a penny of it. So I have the 2200 we are waiting for them to decline it again because they will they will reject it because they’re not paying out. So this is very unfortunate and I hate that people are still putting money on their site.
So I am awaiting to see this but they’re gonna do with this one it but I’m not expecting them to do anything.
Hello tomehill2008,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Raging Bull Casino. Also please allow me to ask you a few more question before we would try to contact the casino.
Did you use any bonus to accumulate your current winnings? Are you still allowed to login into the casino and play? Did the casino specify when did you create your first account? Did the casino further inform you about your account status?
Also please send us any evidence or communication between you and the casino to nikolas.b@casino.guru.
Looking forward to your answer
Regards,
Nick
Dear tomehill 2008,
We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.
Hi Guys,
sorry it’s taking me so long to get back yes now I have run it up to over three grand. I left the 2200 and asking for them to cash out and I had saved some back to play to continue playing. I won another 1785 and I never went to cash it out but they took it out and put it with the 2200 so I couldn’t play anymore and said managers of approved yet. So when I emailed them and said OK so you’ve approved my cash out of 3700 I didn’t really ask you to cash the other part out but you took the money I was playing with and put it in the cash out that it’s been approved. But you guys are not gonna pay me out is what the agent I talked to said this time said no that I played baccarat and I don’t even know how to play baccarat amount even know it at all I’ve never played it once in my life and that’s the reasoning that they’re not gonna pay me as I’ve played back right when I when I shouldn’t have on a bonus blah blah blah they are so crooked , they are so full of it all they want is our money and they have no intention of giving you what is rightfully yours and what you have rightfully won. They are a big scam!!!! They are happy to get back to you on chat and talk to you and tell you how you’re not gonna get your money. And I have all these little loops So they’ll talk to you about how you’re not gonna keep your money out but that’s it that’s it you’re not there their and they’re just hoping for new people to come in and buy in with their stupid 400% bonus crap Because they know they’re never going to pay you or pay out so they can have the largest bonus percentages that they give you because it monies just going to stay there. I’ve taken screenshots of my money in the cashier before they can take it away from me and say I never had it but they won’t let me play with what I’ve won so far I can’t even put it back in the casino and play with it they’ve taken him from me. And send me bonus codes and stuff asking you put $50 in and I’ll give me 400% bonus! They suck 100% and a lot of them do! Bovada is the best as far as payout you can get paid out in Bovada within an hour. So raging Bull no more
Dear tomehill2008,
Just to sumarize - you deposited into the casino and played with bonus as well. After that they said you have multiple accounts and you can't withdraw but they did not close your accout and let you playing. After you have won even more money, the confiscated the whole balance? Do I understand it correctly?
Did you receive any deposit refund back?
Please send any additional evidence to nikolas.b@casino.guru.