The player from Italy is struggling to withdraw funds via bank transfer due to geolocation. We rejected the complaint because the player didn't respond to our messages and questions and didn't cooperate fully.
The player from Italy is struggling to withdraw funds via bank transfer due to geolocation. We rejected the complaint because the player didn't respond to our messages and questions and didn't cooperate fully.
The player from Italy is struggling to withdraw funds via bank transfer due to geolocation. We rejected the complaint because the player didn't respond to our messages and questions and didn't cooperate fully.
I've been waiting for more than a month, I sent the documents and bank details, at the end they tell me that my bank (Poste Italiane does not accept the payment of the winnings. I consulted on the internet and I saw that this casino is a scam it's called RAGING BULL CASINO, I used to play it a long time ago and it was honest, here on this site it speaks that it is serious but I context it did not pay any player
e' piu' di un mese che aspetto,ho mandato i documenti e le coordinate bancarie,alla fine mi dicono che la mia banca (poste italiane non accetta il pagamento della vincita.tutti i casino mi hanno sempre pagato con questa banca,poi mi sono consultato su internet ed ho visto che questo casino e' una truffa si chiama RAGING BULL CASINO,io ci giocavo molto tempo fa ed era onesto,qui su questo sito parla che e' serio io invece lo contesto non ha pagato a nessun giocatore
Dear aniello,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Several factors such as geolocation, and contracts with the payment providers might have a major influence.
Have you ever made a successful withdrawal before? Have you been offered any alternative methods to withdraw your funds?
Additionally, please forward any relevant communication between you and the casino to kristina.s@casino.guru.
I truly believe that we will be able to help you to resolve this unpleasant situation as soon as possible. Looking forward to hearing from you.
Best regards,
Kristina
Dear aniello,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Several factors such as geolocation, and contracts with the payment providers might have a major influence.
Have you ever made a successful withdrawal before? Have you been offered any alternative methods to withdraw your funds?
Additionally, please forward any relevant communication between you and the casino to kristina.s@casino.guru.
I truly believe that we will be able to help you to resolve this unpleasant situation as soon as possible. Looking forward to hearing from you.
Best regards,
Kristina
Additional comments from the player:
"it's more than a month and they still tell me that my bank (Poste Italiane) refuses the payment, strange thing they haven't even tried to make the transfer, they tell me the same things to have other coordinates, they do all this to waste time and not pay, they will make me lose more months, I have a neteller account that they do not accept, a bitcoin account but they ask me to deposit and I don't want to have another scam, there is no review of this on the internet casino that is positive, I am amazed at the guro casino that you gave it 4 stars, however it is already positive that you answered me, I wait another little and then I denounce the casino on the whole network, thanks for your interest Sincerely"
Additional comments from the player:
"e' piu' di un mese e mi dicono ancora che la mia banca(poste italiane)rifiuta il pagamento,cosa strana loro non hanno nemmeno tentato di fare il bonifico,mi dicono le stesse cose di avere altre coordinate,fanno tutto questo per perdere tempo e non pagare,mi faranno perdere altri mesi,ho un conto neteller che non accettano,un conto bitcoin ma loro mi chiedono di depositare ed io non voglio avere un'altra truffa,su internet non c'e' nessuna recensione di questo casino' che sia positiva,mi meraviglio voi del casino guro che gli avete dato 4 stelle,comunque gia' e' positivo che mi avete risposto,aspetto un'altro poco e poi denuncio il casino su tutta la rete,grazie per il vostro interessamento cordiali saluti"
Dear aniello,
thank you for your reply. I would recommend you using Bitcoin, if you can, as this is the best and probably the quickest option you have. Would you be so kind and forward any relevant communication between you and the casino to kristina.s@casino.guru
Additionally, I would like to ask to reply to your submitted complaint inside the existing thread and not by submitting new complaints. Replying inside the thread is the easiest way for us to link all the relevant information to the correct issue and to collect important details and data in one place. You can reply to this existing complaint by following "Link" from the notifications which have been sent to your registered email.
Your cooperation in this matter is highly appreciated.
Dear aniello,
thank you for your reply. I would recommend you using Bitcoin, if you can, as this is the best and probably the quickest option you have. Would you be so kind and forward any relevant communication between you and the casino to kristina.s@casino.guru
Additionally, I would like to ask to reply to your submitted complaint inside the existing thread and not by submitting new complaints. Replying inside the thread is the easiest way for us to link all the relevant information to the correct issue and to collect important details and data in one place. You can reply to this existing complaint by following "Link" from the notifications which have been sent to your registered email.
Your cooperation in this matter is highly appreciated.
Dear aniello,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Dear aniello,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
We received this message, therefore we've reopened this case:
"NOW ALMOST 2 MONTHS I HAVE CHANGED THE BANCOPOSTA ACCOUNT, I GAVE THE COORDINATES OF ANOTHER BANK BUT IT IS THE SAME WHAT I HAVE SENT THE NEW COORDINATES FOR 2 WEEKS, BUT MR TRAVIS DOESN'T ANSWER ME AND THE SUPPORT TELLS ME ALWAYS THE SAME THING, THEY ARE BIG SCAMS, BUT HOW CAN YOU SAY IT'S A GREAT CASINO IF IT IS CRITICATED BY ALL THE WEB THE RAGING BULL CASINO KNOWS ME THAT YOU ALSO AGREE WITH THEM, IF YOU DO NOT PUBLISH IT FOR ME YOU ARE ALSO COMPLICATED THE POST AND I WILL MAKE IT KNOWN TO THE WHOLE WEB "
We received this message, therefore we've reopened this case:
"ADESSO SONO QUASI 2 MESI HO CAMBIATO IL CONTO BANCOPOSTA,HO DATO LE COORDINATE DI UN'ALTRA BANCA MA E' LA STESSA COSA SONO 2 SETTIMANE CHE HO INVIATO LE NUOVE COORDINATE,MA IL SIGNOR TRAVIS NON MI RISPONDE NEMMENO ED IL SUPPORTO MI DICE SEMPRE LA STESSA COSA,SONO DEI GRANDI TRUFFATORI,MA COME FATE A DIRE CHE E' UN OTTIMO CASINO SE E' CRITICATO DA TUTTO IL WEB IL RAGING BULL CASINO MI SA CHE SIETE D'ACCORDO PURE VOI CON LORO,SE NON ME LO PUBBLICATE IL POST SIETE ANCHE VOI COMPLICI E LO FARO' SAPERE A TUTTO IL WEB"
Aniello, please check my previous messages and try to assist. All requested information is essential if we wish to proceed with the case, so please provide it as soon as possible.
And again, I would like to ask you to reply directly to this thread in the future and not by submitting new complaints. This is the quickest and easiest way for us to communicate. Thank you for understanding.
Aniello, please check my previous messages and try to assist. All requested information is essential if we wish to proceed with the case, so please provide it as soon as possible.
And again, I would like to ask you to reply directly to this thread in the future and not by submitting new complaints. This is the quickest and easiest way for us to communicate. Thank you for understanding.
NOTHING I HAVE NOT RECEIVED ANY MESSAGE FROM THE RAGING BULL CASINO, IT'S ALMOST 2 MONTHS TAKING AROUND, I KNOW THAT YOU AGREE WITH THEM, IF I PLAYED IT'S BECAUSE YOU SAID IT'S A GREAT CASINO, I I ALSO WANT TO GIVE UP MY WIN BUT GIVE ME THE MONEY I HAVE LOST, I HOPE THAT NO ONE WILL PLAY ANY MORE AND NO ONE TRUST MORE OF CASINO GURU.
NIENTE NON HO RICEVUTO NESSUN MESSAGGIO DAL RAGING BULL CASINO,SONO QUASI 2 MESI CHE PRENDONO IN GIRO,MI SA CHE VOI SIETE D'ACCORDO CON LORO,IO SE HO GIOCATO E' PERCHE' VOI AVETE DETTO CHE E' UN OTTIMO CASINO,IO VOGLIO PURE RINUNCIARE ALLA MIA VINCITA PERO' DATEMI I SOLDI CHE HO PERSO,SPERO CHE NESSUNO GIOCHERA' PIU' E CHE NESSUNO SI FIDA PIU' DI CASINO GURU.
Thank you very much Aniello for your reply. I will now transfer your complaint to my colleague Andrej who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction soon.
Thank you very much Aniello for your reply. I will now transfer your complaint to my colleague Andrej who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction soon.
Dear aniello,
I’m sorry to hear about the complications you have been experiencing trying to withdraw your funds. I will do my best to resolve your case.
I would like to invite Raging Bull Casino into this conversation.
Dear Raging Bull Casino,
Can you please indicate the problem with the banking details aniello has submitted, and specify what information does aniello need to provide in order for the withdrawal to be successful?
Dear aniello,
I’m sorry to hear about the complications you have been experiencing trying to withdraw your funds. I will do my best to resolve your case.
I would like to invite Raging Bull Casino into this conversation.
Dear Raging Bull Casino,
Can you please indicate the problem with the banking details aniello has submitted, and specify what information does aniello need to provide in order for the withdrawal to be successful?
dear mister andrej, dear miss cristina, they know that I sent everything and they approved the documents 40 days ago, the coordinates of the post office are good but they did not accept them, then I sent the coordinates of another bank, bank saddle because 'they asked me for new coordinates of another bank, then they never answered me again, I'm sure you won't do anything because the raging bull casino policy is not to pay the players, but at least give me satisfaction to say that it's a casino of scammers, so other players don't play, you put 4 stars and said it has an excellent reputation, thank you if you do something because it's my right, best regards
caro signor andrej,cara signorina cristina,loro sanno che ho inviato tutto ed hanno approvato i documenti 40 giorni fa,le coordinate del banco posta sono buone ma loro non le hanno accettate,poi ho mandato coordinate di un'altra banca,banca sella perche' loro mi chiedevano coordinate nuove di un'altra banca,poi non mi hanno piu' risposto,sono sicuro che voi non farete nulla perche' la politica del raging bull casino e' non pagare ai giocatori,ma almeno datemi una sodisfazione di dire che e' un casino di truffatori,cosi' gli altri giocatori non giocano,voi avete messo 4 stelle e detto che ha un'ottima reputazione,vi ringrazio se fate qualcosa perche' e' un mio diritto,cordiali saluti
not even the second bank is good, I had too much patience, there are no banks for the ragingf bull casino, just cash out, I curse the money they steal and you who are accomplices, casino guru will give you a very bad advertisement because I went to trust me, I listened to you, you have 4 stars and wrote that it has an excellent reputation, shame.
neanche la seconda banca va bene,ho avuto troppa pazienza,non esistono banche per il ragingf bull casino,solo incassare,maledico i soldi che rubano e voi che siete complici,casino guru vi faro' una bruttissima pubblicita' perche' io sono andato a fiducia,ho ascolato voi,voi avete 4 stelle e scritto che ha un'ottima reputazione,vergogna.
Dear aniello,
Unfortunately, there’s not much we can do without cooperation on the casino’s part. At the moment I can only recommend you to be patient and follow all instructions the casino gives you.
We would like to ask Raging Bull Casino to reply to this complaint. We are extending the timer by 10 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.
Dear aniello,
Unfortunately, there’s not much we can do without cooperation on the casino’s part. At the moment I can only recommend you to be patient and follow all instructions the casino gives you.
We would like to ask Raging Bull Casino to reply to this complaint. We are extending the timer by 10 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.
TODAY 30 DECEMBER AND THE RAGING BULL CASINO STILL TAKES ME AROUND, AFTER 2 AND A HALF MONTHS IT STILL ASKS ME FOR THE DOCUMENTS AFTER HAVING APPROVED THEM 3 TIMES, IT'S ALL A COMEDY ARE RIDICULOUS, AND CASINO GURU SAYS IT'S A HONEST CASINO WITH 4 STARS, OR STAY OUT AND DON'T KNOW THAT IT'S A CASINO OF SCAMBERS, OR SITE OF ACCOMPLICES, ATTENTION DO NOT PLAY THAT BEYOND LOSING MONEY, YOU ALSO DAMN YOURSELF TO WAIT FOR WINNINGS.
OGGI 30 DICEMBRE E IL RAGING BULL CASINO MI PRENDE ANCORA IN GIRO,DOPO 2 MESI E MEZZO MI CHIEDE ANCORA I DOCUMENTI DOPO AVERMELI APPROVATI 3 VOLTE,E' TUTTA UNA COMMEDIA SONO RIDICOLI,E CASINO GURU DICE CHE E' UN ONESTO CASINO CON 4 STELLE,O STATE FUORI E NON SAPETE CHE E' UN CASINO DI TRUFFATORI,OPPURE SITE DEI COMPLICI,ATTENZIONE NON GIOCATE CHE OLTRE A PERDERE I SOLDI,VI DANNATE PURE AD ASPETTARE LE VINCITE.
Dear aniello,
Are the documents for identity verification the only information that you were requested to provide? It is a common procedure for casinos to check every detail to make sure they are sending the money to the right person. Unfortunately, it seems that the casino has a strict verification process, but it's not unusual.
Dear aniello,
Are the documents for identity verification the only information that you were requested to provide? It is a common procedure for casinos to check every detail to make sure they are sending the money to the right person. Unfortunately, it seems that the casino has a strict verification process, but it's not unusual.
today 5th January, I ask in chat and they tell me that they are waiting for the financial team because they have a huge request for withdrawals, I think it's all a joke, 3 months to have a win and you casino gurus who defend them as well, good evening I know that you are not honest in addressing casinos, there are a lot of casinos in your list that you consider excellent, instead they are casino thieves, all this I say to help poor players like me, good evening to all
oggi 5 gennaio,chiedo in chat e mi dicono che stanno aspettando il team finanziario perche' hanno un'enorme richiesta di prelievi,io penso che e' tutta una sceneggiata,3 mesi per avere una vincita e voi casino guru che li difendete pure,buona serata mi sa che non siete onesti nell'indirizzare casino,ci sono un sacco di casino nella vostra lista che reputati ottimi,invece sono dei casino ladri,tutto questo lo dico x aiutare i poveri giocatori come me,buona serata a tutti
Dear aniello,
It is not uncommon for withdrawals to even take months to get fully processed in some cases. Unfortunately, this might be one of those cases. Lastly, I’m very sorry that you feel as we’re defending the casino. Since we’re independent employees and professionals, the only thing we’re trying to do is to help each player accordingly.
Dear Raging Bull Casino,
Can you please clarify the situation?
Dear aniello,
It is not uncommon for withdrawals to even take months to get fully processed in some cases. Unfortunately, this might be one of those cases. Lastly, I’m very sorry that you feel as we’re defending the casino. Since we’re independent employees and professionals, the only thing we’re trying to do is to help each player accordingly.
Dear Raging Bull Casino,
Can you please clarify the situation?
Greetings all,
I have reviewed the situation and it appears after lengthy discourse with the payouts department a valid withdrawal method was submitted then verified and updated in your casino account as of the 1st of January Aniello.
This is currently in the hands of our payout specialists. Please continue to keep in contact with them, follow their instructions and keep us posted.
Best wishes,
Nick and Raging Bull
Greetings all,
I have reviewed the situation and it appears after lengthy discourse with the payouts department a valid withdrawal method was submitted then verified and updated in your casino account as of the 1st of January Aniello.
This is currently in the hands of our payout specialists. Please continue to keep in contact with them, follow their instructions and keep us posted.
Best wishes,
Nick and Raging Bull
Thank you, Nick and Raging Bull Casino, for your reply.
Dear aniello,
I would like to kindly ask you to follow the casino’s instructions, and keep us posted here on any development regarding the case.
Thank you, Nick and Raging Bull Casino, for your reply.
Dear aniello,
I would like to kindly ask you to follow the casino’s instructions, and keep us posted here on any development regarding the case.
Dear aniello,
Has there been any progress regarding this issue? We are extending the timer by 7 days. Please note that in case you fail to update the status of your complaint in the given time frame, we will reject it. Looking forward to hearing from you.
Dear aniello,
Has there been any progress regarding this issue? We are extending the timer by 7 days. Please note that in case you fail to update the status of your complaint in the given time frame, we will reject it. Looking forward to hearing from you.
but how did you solve ??? this is another fairy tale, the support asked me for the documents again, since October I have been waiting, I have sent the documents 10 times, we will let them
ma come avete risolto???questa e' un'altra favoletta,il supporto mi ha chiesto di nuovo i documenti,da ottobre che sto ad aspettare,ho mandato 10 volte i documenti,li mortacci loro
Dear aniello,
It seems that the casino has a very strict verification process, but it's not unusual. At the moment, the best course of action for you is to follow the casino’s instructions, and provide all required documents in the best possible quality, and as soon as possible.
Dear aniello,
It seems that the casino has a very strict verification process, but it's not unusual. At the moment, the best course of action for you is to follow the casino’s instructions, and provide all required documents in the best possible quality, and as soon as possible.
BLA BLA BLA, you are worse than raging bull casino, in the other post I replied that I have been waiting for 3 months and I sent the documents 10 times, but you are there or you are, I hope that no one will consult with you casino gurus anymore and no one will play the raging bull casino anymore, they cheated me and you helped fool me because you said that the casino was good with 4 stars and instead it was a scam
BLA BLA BLA,siete peggiori del raging bull casino,nell'altro post ho risposto che sono 3 mesi che aspetto ed ho inviato 10 volte i documenti,ma ci siete o lo siete,spero che nessuno piu' si consultera' con voi casino guru e nessuno piu' giochera' al raging bull casino,mi hanno fregato e voi avete contribuito a farmi fregare perche' avete detto che il casino era buono con 4 stelle ed invece era una truffa
Dear aniello,
I’m sorry to hear that you feel that way, but please understand that we are trying to help you. The most recent reply from the casino representative led us to believe that we can expect progress being made in your case soon.
Dear Raging Bull Casino,
I would like to kindly ask you to clarify the situation and state the reason why is aniello being asked to provide additional documents.
Dear aniello,
I’m sorry to hear that you feel that way, but please understand that we are trying to help you. The most recent reply from the casino representative led us to believe that we can expect progress being made in your case soon.
Dear Raging Bull Casino,
I would like to kindly ask you to clarify the situation and state the reason why is aniello being asked to provide additional documents.
Greetings all,
I am seeing that after completion of the necessary payout details the payouts department followed through and had the first withdrawal request reviewed and approved for you Aniello, I will see what I can do on my end to get it out the door for you.
No further documents have been requested and I see no further recent dialogue between the player and casino aside from some rather heated and "unproductive" exchanges on live chat.
Looking at the situation from the beginning Aniello it would seem prudent to mention that cooperation combined with clearly and calmly stating your needs can be quite beneficial in such situations.
Hopefully we have a resolution shortly.
Best wishes,
Nick and Raging Bull
Greetings all,
I am seeing that after completion of the necessary payout details the payouts department followed through and had the first withdrawal request reviewed and approved for you Aniello, I will see what I can do on my end to get it out the door for you.
No further documents have been requested and I see no further recent dialogue between the player and casino aside from some rather heated and "unproductive" exchanges on live chat.
Looking at the situation from the beginning Aniello it would seem prudent to mention that cooperation combined with clearly and calmly stating your needs can be quite beneficial in such situations.
Hopefully we have a resolution shortly.
Best wishes,
Nick and Raging Bull
Thank you, Nick and Raging Bull Casino, for your reply. We will wait for further updates.
Thank you, Nick and Raging Bull Casino, for your reply. We will wait for further updates.
JUST CHALLENGE., I STILL HERE TO WAIT AND I HAVE NOT SEEN A CENT AFTER MORE THAN 3 MONTHS OF WAITING, DO NOT PLAY RAGING BULL CASINO, BESIDES THE DAMAGE ALSO THE JOKE
SOLO CHIACCHIERE.,IO STO ANCORA QUI AD ASPETTARE E NON HO VISTO UN CENTESIMO DOPO PIU' DI 3 MESI DI ATTESA,NON GIOCATE AL RAGING BULL CASINO,OLTRE IL DANNO ANCHE LA BEFFA
I HOPE THAT NOW YOU ADMIT THAT THE LORDS OF THE RAGING BULL CASINO ARE SCAMBERS, MY FIRST WIN WAS APPROVED ON JANUARY 6 AND I HAVE NOT SEEN A CENT, THE SECOND WIN I HAVE BEEN WAITING FOR 2 MONTHS, WITHOUT THE CASINO IS MADE LOOK, IT'S MORE THAN 3 MONTHS AT THE END. , IT IS SINCE OCTOBER THAT I HAVE WON AND THAT I AM WAITING, THEREFORE ADMIT YOU OF CASINO GURU WHO ARE THIEVES, YOU WHO HAVE PUT 4 STARS AND YOU SAID THAT THEY ARE HONEST, THE CASINO SUPPORT ARE MORE AND MORE Vague and deceitful, GOOD DAY TO ALL, I WOULD LIKE TO PUT MY SOUL IN PEACE AND CONVINCED THAT I HAVE LOST MY MONEY, BUT I WANT TO WARN ALL PLAYERS NOT TO PLAY AND HOPE THAT THOSE OF THE RAGING BULL CASINO SHUT DOWN.
SPERO CHE ADESSO LO AMMETTETE CHE SONO DEI TRUFFATORI I SIGNORI DEL RAGING BULL CASINO,LA MIA PRIMA VINCITA E' STATA APPROVATA IL 6 GENNAIO E NON HO VISTO UN CENTESIMO,LA SECONDA VINCITA STO DA 2 MESI IN ATTESA,SENZA CHE IL CASINO SI FA SENTIRE,ALLA FINE SONO PIU' DI 3 MESI. ,E' DA OTTOBRE CHE HO VINTO E CHE ASPETTO,PERCIO' AMMETTETELO VOI DI CASINO GURU CHE SONO DEI LADRI,VOI CHE AVETE MESSO 4 STELLE ED AVETE DETTO CHE SONO ONESTI,IL SUPPORTO DEL CASINO SONO SEMPRE PIU' VAGHI E IMBROGLIONI,BUONA GIORNATA A TUTTI,VORREI METTERMI L'ANIMA IN PACE E CONVINCERMI DI AVERE PERSO I MIEI SOLDI, MA VOGLIO AVVISARE A TUTTI I GIOCATORI DI NON GIOCARE E LA SPERANZA CHE CHIUDONO QUELLI DEL RAGING BULL CASINO.
We would like to ask Raging Bull Casino to inform us whether there has been any progress made in regards to this issue. We are extending the timer by 7 days. Please note that if the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.
We would like to ask Raging Bull Casino to inform us whether there has been any progress made in regards to this issue. We are extending the timer by 7 days. Please note that if the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.
Greetings all,
We were informed by our 3rd party payment provider that they are incapable of processing payment to HYPE bank, two of my agents Alex and Steve have been in contact in attempt to secure alternative payout details but have yet been unsuccessful in doing so.
Apologies for the inconvenience Aniello however please please follow Alex's instructions, he's been assigned specifically to help you through this so we can move forward on your payout.
Best wishes,
Nick and Raging Bull
Greetings all,
We were informed by our 3rd party payment provider that they are incapable of processing payment to HYPE bank, two of my agents Alex and Steve have been in contact in attempt to secure alternative payout details but have yet been unsuccessful in doing so.
Apologies for the inconvenience Aniello however please please follow Alex's instructions, he's been assigned specifically to help you through this so we can move forward on your payout.
Best wishes,
Nick and Raging Bull
Thank you, aniello, for your cooperation. Please keep us posted.
Thank you, aniello, for your cooperation. Please keep us posted.
I sent the documents as per the previous comment, this morning I received an email asking me for all the documentation again, these are crazy and they want to drive me crazy, but why don't they immediately say they don't want to pay me, they are more than 4 months, I got annoyed with posting for this mess, they are just scammers and I always hope that it is a bureaucratic fact, if they wanted me to withdraw it was enough that I withdraw with bitcoin, instead they always ask, now again for the documents, to the end all this for 600 dollars, but I give up and I also take it out with casino guru, because you have always defended them and it is not fair, I see the other reviews and I see that it is a scam casino and you do not give me any possibility to say that it is not true it is only burograzia, my new coordinates accept all payments, and with this I hope that I have closed, I wanted to go through with it but I see that there is no fund because it is just waste of time, they'll make $ 600, but lose 6000 players year
ho inviato i documenti come dal commento precendente,stamattina mi arriva una email che mi chiede di nuovo tutta la documentazione,questi sono pazzi e mi vogliono fare impazzire,ma perche' non lo dicono subito che non mi vogliono pagare,sono piu' di 4 mesi ,mi sono scocciato di postare per questo casino,sono solo dei truffatori ed io spero sempre che e' un fatto burocratico,se loro mi volevano fare prelevare bastava che io prelevavo con bitcoin,invece chiedono sempre,adesso di nuovo i documenti,alla fine tutto questo per 600 dollari,ma io ci rinuncio e me la prendo anche con casino guru,perche' li avete sempre difesi e non e' giusto,io vedo le altre recensioni e vedo che e' un casino truffa e non mi date nessuna possibbilita' per dire che non e' vero e' solo burograzia,le mie nuove coordinate accettano tutti i pagamenti,e con questo spero che ho chiuso,volevo andare fino in fondo ma vedo che non c'e' nessun fondo perche' e' solo perdita di tempo,loro guadagneranno 600 dollari,ma perderanno 6000 giocatori
Dear aniello,
I’m very sorry that you feel as if we were defending the casino. Since we’re independent employees and professionals, the only thing we’re trying to do is to help each player accordingly.
Dear Raging Bull Casino,
Could you please state the reason behind asking aniello to provide the documents again?
Dear aniello,
I’m very sorry that you feel as if we were defending the casino. Since we’re independent employees and professionals, the only thing we’re trying to do is to help each player accordingly.
Dear Raging Bull Casino,
Could you please state the reason behind asking aniello to provide the documents again?
Greetings Gentlemen,
I have reviewed all of your interactions and correspondence with the casino Aniello, I can't find an instance where Transferwise was requested or suggested as a payout method by my agents or the service agents you have been in contact with. Unfortunately our 3rd party payment providers can't send payment to them. Please communicate with and follow the instructions of either of my agents in contact with you currently, if you have an option you are considering please ask them to review the option before you commit to it as has been suggested. Alex and Steve are both willing, capable, and waiting to assist you.
Thanks,
Nick and Raging Bull
Greetings Gentlemen,
I have reviewed all of your interactions and correspondence with the casino Aniello, I can't find an instance where Transferwise was requested or suggested as a payout method by my agents or the service agents you have been in contact with. Unfortunately our 3rd party payment providers can't send payment to them. Please communicate with and follow the instructions of either of my agents in contact with you currently, if you have an option you are considering please ask them to review the option before you commit to it as has been suggested. Alex and Steve are both willing, capable, and waiting to assist you.
Thanks,
Nick and Raging Bull
I changed 4 accounts, and you always refuse them, you do not even give me a name of an account you pay, bitcoin you do not accept me to withdraw you say what to do, I would be delighted if you tell me you do not want to pay I am tired, I say it is a raging bull casino that a casino guru, I wait for another answer, you are like the plague a player must not run into this casino it's like a curse, at least give me the money I deposited
ho cambiato 4 conti,e li rifiutate sempre,non mi date nemmeno un nome di un conto che pagate,bitcoin non mi accettate di prelevare dite voi che devo fare,sarei felicissimo che mi dite che non volete pagare sono stanco,questo lo dico sia a raging bull casino che a casino guru,aspetto un'altra risposta,voi siete come la peste un giocatore non deve incappare in questo casino e' come una maledizione,almeno datemi i soldi che ho depositato
This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.
Dear aniello,
Could you please confirm if you are currently in touch with the casino’s payouts team? Have you been suggested any alternative payment method eligible for withdrawals?
Dear aniello,
Could you please confirm if you are currently in touch with the casino’s payouts team? Have you been suggested any alternative payment method eligible for withdrawals?
Dear aniello,
Could you please confirm that you have recently tried to discuss the payment options with the casino’s payouts team?
Dear aniello,
Could you please confirm that you have recently tried to discuss the payment options with the casino’s payouts team?
I tried to talk to the support again, but they always ask me for the documents and when I sent the new bill, ha ha ha better start laughing, I spoke with 20 names to the support, all false names logically, and they all come down from the clouds, they pretend to ask my name for safety and then ask me again everything is all a script, however I have legally won, I have deposited real money, if casino guru wants to help me as I understand well even if I have doubts. they have the bitcoin method to withdraw they would make me withdraw with bitcoin and this tarantella lasting more than 4 months would end, I am waiting for an answer from you dear casino guru because I will no longer go to the raging bull casino site, I will do it only for put the coordinates of bitcoin, good evening
ho tentato a parlare di nuovo col supporto,ma mi chiedono sempre i documenti e quando ho mandato il nuovo conto,ha ha ha meglio prenderla a ridere,ho parlato con 20 nomi al supporto,tutti nomi falsi logicamente,e tutti scendono dalle nuvole,fanno finta di chiedere il mio nome per sicurezza e poi mi chiedono di nuovo tutto e' tutto un copione,comunque io ho vinto legalmente,ho depositato soldi veri,se casino guru mi vuole aiutare come ho ben capito anche se ho dei dubbi.loro hanno il metodo bitcoin per prelevare mi facessero prelevare con bitcoin e finirebbe questa tarantella durata piu di 4 mesi,aspetto una risposta da voi caro casino guru perche' io non ci andro' piu' nel sito del raging bull casino,lo faro' solo per mettere le coordinate di bitcoin,buona serata
Dear aniello,
Thank you for the update. Since helping players is our main priority, I can assure you that we are trying to help you as well.
Dear Raging Bull Casino,
Can you please confirm if it’s possible to process a payment to the bank account details of which aniello recently submitted? In addition, I’d like to ask you to comment on aniello’s last reply.
Dear aniello,
Thank you for the update. Since helping players is our main priority, I can assure you that we are trying to help you as well.
Dear Raging Bull Casino,
Can you please confirm if it’s possible to process a payment to the bank account details of which aniello recently submitted? In addition, I’d like to ask you to comment on aniello’s last reply.
sure that you can have the payment processed with the latest transferwise coordinates, and if it is not yet possible with this further payment, as a last hypothesis BITCOIN, which I have always asked, then about you if I did not yet have a little confidence, I did not write any posts I just criticized, good day
certo che potete far elaborare il pagamento con le ultime coordinate transferwise,e se non e' ancora possibbile con queso ulteriore pagamento,come ultima ipotesi BITCOIN,cosa che ho chiesto sempre,poi a riguardo a voi se non avevo ancora un tantino di fiducia,non scrivevo nessun post mi limitavo a criticare ,buona giornata
Hey all,
I'm not finding any recent correspondence with the payouts team (or my agent Alex who is also in touch) or submission of new payout details aside from Transferwise. Once we have a valid payout method on file I will be quite happy to assist you Aniello, but arguing with customer service on chat will not change the situation at hand, please just cooperate with the agents assigned to assist you and we should be able to resolve this with little issue. If there is a question as to whether a banking option is suitable or not simply ask Alex via email and he will review it for you as well as providing any other information or assistance necessary.
Best wishes,
Nick and Raging Bull
Hey all,
I'm not finding any recent correspondence with the payouts team (or my agent Alex who is also in touch) or submission of new payout details aside from Transferwise. Once we have a valid payout method on file I will be quite happy to assist you Aniello, but arguing with customer service on chat will not change the situation at hand, please just cooperate with the agents assigned to assist you and we should be able to resolve this with little issue. If there is a question as to whether a banking option is suitable or not simply ask Alex via email and he will review it for you as well as providing any other information or assistance necessary.
Best wishes,
Nick and Raging Bull
I would like to know which payment method if you have also deleted me transferwise, how many current accounts I still have to open, you fail them all, 4 methods all fail, this policy is only for not paying, at least tell me how to do it, I proposed to withdraw with BITCOIN, but you never answered me, this place will also be sent to ALEX as you say and I am sure that nothing will be solved, at least admit that you are scammers and do not make me waste more time, thanks
vorrei sapere quale metodo di pagamento se mi avete eliminato anche transferwise,quanti conti correnti devo ancora aprire,me li bocciate tutti,4 metodi tutti bocciati,questa politica e' solo per non pagare,almeno ditemi come devo fare,vi ho proposto di ritirare con BITCOIN,ma non mi avete mai risposto,questo posto lo inviero' anche ad ALEX come voi dite e sono sicuro che non si risolvera' nulla,almeno ammettete che site truffatori e non mi fate perdere piu' tempo,grazie
Dear Raging Bull Casino,
Would it be possible to process aniello’s withdrawal via Bitcoin?
Dear Raging Bull Casino,
Would it be possible to process aniello’s withdrawal via Bitcoin?
Hey all,
I have checked with the requisite department and unfortunately wire withdrawal is the only available option, we will need a valid bank account in order to process payment. Once again if there is a question as to whether a banking option is suitable or not simply ask Alex via email and he will review it for you as well as providing any other information or assistance necessary.
Best wishes,
Nick and Raging Bull
Hey all,
I have checked with the requisite department and unfortunately wire withdrawal is the only available option, we will need a valid bank account in order to process payment. Once again if there is a question as to whether a banking option is suitable or not simply ask Alex via email and he will review it for you as well as providing any other information or assistance necessary.
Best wishes,
Nick and Raging Bull
Dear aniello,
Have there been any new developments in your case?
Dear aniello,
Have there been any new developments in your case?
DEAR ANDREJ, NO DEVELOPMENT JUST LOSS OF TIME HAVE MADE ME OPEN 3 ACCOUNTS AND DID NOT ACCEPT THEM, I ASKED TO WITHDRAW WITH BITCOIN AND THEY DON'T ANSWER ME, IT'S USELESS TO TALK ABOUT THE SUPPORT, YOU TOLD ME YOU HAD CONTACT WITH ALEX THAT DOESN'T EXIST, IT'S A FALSE NAME, I WOULD AT LEAST ADMIT YOU OF CASINO GURU THAT ARE A BAND OF SCAMS THOSE OF THE RAGING BULL CASINO, THEY ABSOLUTELY HAVE THIS POLICY OF NOT PAYING, I HOPE THAT THE MONEY THAT HAVE PAYED ME WITH THEM INTERESTS, HOWEVER YOU AT CASINO GURU ADVERTISE A LOT OF CASINO THIEVES, THIS TO WARN UNLUCKED PLAYERS LIKE ME, WHO ALWAYS FIND SCAMBERS AROUND CASINO.
CARO ANDREJ,NESSUN SVILUPPO SOLO PERDITA DI TEMPO MI HANNO FATTO APRIRE 3 CONTI E NON LI HANNO ACCETTATI,HO CHIESTO DI PRELEVARE CON BITCOIN E NON MI RISPONDONO,E' INUTILE PARLARE DEL SUPPORTO,MI AVEVATE DETTO DI AVERE CONTATTO CON ALEX MA MI SA CHE NON ESISTE,E' UN NOME FALSO,VORREI CHE ALMENO AMMETTESTE VOI DI CASINO GURU CHE SONO UNA BANDA DI IMBROGLIONI QUELLI DEL RAGING BULL CASINO,LORO ASSOLUTAMENTE HANNO QUESTA POLITICA DI NON PAGARE,SPERO CHE I SOLDI CHE MI HANNO RUBATO LI PAGHERANNO CON GLI INTERESSI,COMUNQUE VOI DEL CASINO GURU PUBBLICIZZATE UN SACCO DI CASINO LADRI,QUESTO PER AVVISARE I GIOCATORI SFORTUNATI COME ME,CHE TROVANO SEMPRE IN GIRO DEI CASINO TRUFFATORI.BUONA GIORNATA
Dear aniello,
Could you please advise if you have recently tried to discuss the payment options with ‘Alex’ or any other casino employee?
Dear aniello,
Could you please advise if you have recently tried to discuss the payment options with ‘Alex’ or any other casino employee?
STILL WAITING FOR MY WIN, I WAS REASON YOU OF CASINO GURU ARE COMPLICATES OF RAGING BULL CASINO, YOU STILL HAVE ON YOUR SITE THAT RAGING BULL CASINO HAS AN EXCELLENT REPUTATION, INSTEAD IT'S ALL FALSE, YOU SPEAK WELL ABOUT CASINO WHO SCAMS , YOU ARE ONLY COMPLICIANS
ANCORA ASPETTO LA MIA VINCITA,AVEVO RAGIONE IO VOI DEL CASINO GURU SIETE COMPLICI DEL RAGING BULL CASINO,AVETE ANCORA NEL VOSTRO SITO CHE RAGING BULL CASINO HA UN'OTTIMA REPUTAZIONE,INVECE E' TUTTO FALSO,VOI PARLATE BENE DI CASINO CHE TRUFFANO LE PERSONE,VOI SIETE SOLO COMPLICI
Dear aniello,
Could you please confirm that you have discussed the payment options with ‘Alex’ or any other casino employee?
In addition, I’d like to assure you that we are aware that Raging Bull Casino belongs to a group of casinos well known for long waiting payout times. We warn players about this fact by mentioning it in our review of the casino.
I truly believe that if you cooperate fully, it will only be a matter of time before you will receive your funds.
Lastly, I’m very sorry that you feel as we’re siding with the casino. Since we’re independent employees and professionals, the only thing we’re trying to do is to help each player accordingly.
Dear aniello,
Could you please confirm that you have discussed the payment options with ‘Alex’ or any other casino employee?
In addition, I’d like to assure you that we are aware that Raging Bull Casino belongs to a group of casinos well known for long waiting payout times. We warn players about this fact by mentioning it in our review of the casino.
I truly believe that if you cooperate fully, it will only be a matter of time before you will receive your funds.
Lastly, I’m very sorry that you feel as we’re siding with the casino. Since we’re independent employees and professionals, the only thing we’re trying to do is to help each player accordingly.
Dear aniello,
We’re extending the timer by 7 days. Please kindly note that in case you fail to provide the required information in the given time frame, we will have to reject your complaint.
Dear aniello,
We’re extending the timer by 7 days. Please kindly note that in case you fail to provide the required information in the given time frame, we will have to reject your complaint.
DEAR ANDREJ, YOU HAVE POSTED THAT THE RAGING BULL CASINO HAS AN EXCELLENT REPUTATION, A CASINO THAT HAS AN EXCELLENT REPUTATION DOES NOT MAKE YOU WAIT 4 MONTHS FOR A WIN, WHATEVER THE METHOD I CHOOSE THEY WILL MAKE MORE MONTHS PASS AND SO THAT ENDS, ONLY THEY HAVE FOUND A PLAYER WHO DOESN'T GIVE UP TO LOSE HIS MONEY, I HAVE DEPOSITED WITH REAL MONEY.
CARO ANDREJ,VOI AVETE POSTATO CHE IL RAGING BULL CASINO HA UN'OTTIMA REPUTAZIONE,UN CASINO CHE HA UNA OTTIMA REPUTAZIONE NON FA ASPETTARE 4 MESI PER UNA VINCITA,QUALUNQUE SIA IL METODO CHE SCEGLIO FARANNO PASSARE ALTRI MESI E COSI' FINISCE,SOLO CHE HANNO TROVATO UN GIOCATORE CHE NON SI ARRENDE A PERDERE I SUOI SOLDI,IO HO DEPOSITATO CON SOLDI VERI.
Dear aniello,
As I explained before, we are fully aware of long waiting times for withdrawals that all the casinos in this group share. I can only imagine how frustrating this is for you. However, please understand that not only withdrawal time frames have an influence on the casino’s rating and reputation. If you wish to learn more about how we review online casinos, please check the following article: https://casino.guru/our-casino-reviews. I hope it will help to better understand the whole process.
Could you please advise if you have recently suggested or have been suggested an alternative bank/payment method by a Raging Bull Casino staff member?
Dear aniello,
As I explained before, we are fully aware of long waiting times for withdrawals that all the casinos in this group share. I can only imagine how frustrating this is for you. However, please understand that not only withdrawal time frames have an influence on the casino’s rating and reputation. If you wish to learn more about how we review online casinos, please check the following article: https://casino.guru/our-casino-reviews. I hope it will help to better understand the whole process.
Could you please advise if you have recently suggested or have been suggested an alternative bank/payment method by a Raging Bull Casino staff member?
ABSOLUTELY NOTHING, WHEN I SEND NEW COORDINATES TO ALEX YOU DO NOT FEEL MORE, IT IS STILL AUTOMATIC THAT THE INTENTION TO PAY THOSE WHO WIN IS NOT, THEY HAVE A BITCOIN WITHDRAWAL METHOD, BECAUSE THEY NEVER HAVE IT ACCEPTED, BECAUSE THEY DON'T TELL ME HOW I SHOULD TO WITHDRAW, THE SUPPORT IS KINDLY AVAILABLE FOR TAX, BUT IT'S ALL A TRICK TO LET PEOPLE PLAY, I ALWAYS CONVINCED MORE THAT THE WINNING MONEY AND THE MONEY OF THE DEPOSITS I LOST THEM, AND I WILL TALK TO THE WHOLE WEB THAT THIS CASINO ARE THIEVES (RAGING BULL CASINO DO NOT PLAY THAT DO NOT PAY YOU)
ASSOLUTAMENTE NULLA,QUANDO INVIO NUOVE COORDINATE AD ALEX NON SI FA PIU' SENTIRE,E' COMUNQUE AUTOMATICO CHE L'INTENZIONE A PAGARE QUELLI CHE VINCONO NON C'E',LORO HANNO UN METODO DI PRELIEVO BITCOIN,PERCHE' NON L'HANNO MAI ACCETTATO,PERCHE' NON MI INDICANO LORO COME DEVO FARE PER PRELEVARE,IL SUPPORTO E' GENTILE DISPONIBILE FISCALE,MA E' TUTTO UN TRUCCO PER FARE GIOCARE LE PERSONE,IO MI CONVINCO SEMPRE DI PIU' CHE I SOLDI DELLA VINCITA ED I SOLDI DEI DEPOSITI LI HO PERSI,E PARLERO' A TUTTO IL WEB CHE QUESTO CASINO SONO DEI LADRI(RAGING BULL CASINO NON GIOCATE CHE NON VI PAGANO)
Thank you, aniello, for clarifying.
We would like to ask Raging Bull Casino to comment on aniello’s statements and clarify the situation.
Thank you, aniello, for clarifying.
We would like to ask Raging Bull Casino to comment on aniello’s statements and clarify the situation.
Greetings Aniello,
Only through direct search I have found your emails sent to a generic support inbox. Please respond directly to my agent Alex by replying to his emails, he is there to help but needs to receive the messages you are sending to do so. This means either clicking the reply button or sending your email to our departmental inbox from which he has been contacting you with his name in the subject.
Thank you for your cooperation,
Nick and Raging Bull
Greetings Aniello,
Only through direct search I have found your emails sent to a generic support inbox. Please respond directly to my agent Alex by replying to his emails, he is there to help but needs to receive the messages you are sending to do so. This means either clicking the reply button or sending your email to our departmental inbox from which he has been contacting you with his name in the subject.
Thank you for your cooperation,
Nick and Raging Bull
I did everything you told me, but as soon as I talked about having the credit with bitcoin it disappeared and this means that they don't want to pay and the strange thing is that you cover them, you defend them, you always find some excuse to casino guru, you are more dishonest than raging bull casino, from now on my reviews will always be negative both on you casino guru and on raging bull casino, have a nice day
ho fatto tutto quello che mi avete detto,ma appena ho parlato di avere l'accredito con bitcoin e' scomparso e questo significa che non vogliono pagare e la cosa strana e' che voi li coprite,li difendete,trovate sempre qualche scusa voi di casino guru,siete piu' disonesti del raging bull casino,da oggi in poi le mie recensioni saranno sempre negative sia su di voi casino guru che sul raging bull casino,buona giornata
Dear aniello,
I’m sorry that you feel as we’re siding with the casino. As I explained multiple times before, we’re independent employees and professionals and the only thing we’re trying to do is to help each player accordingly. We’re not trying to defend or cover for the casino in any way.
I’d like to ask Raging Bull Casino to clarify the situation.
Dear aniello,
I’m sorry that you feel as we’re siding with the casino. As I explained multiple times before, we’re independent employees and professionals and the only thing we’re trying to do is to help each player accordingly. We’re not trying to defend or cover for the casino in any way.
I’d like to ask Raging Bull Casino to clarify the situation.
Hey all,
There has been no further attempted contact between the player and the casino in any form that I can find.
I would like to point out Aniello that there is no physical way for us to delete an email that has been sent to you, it's the nature of the technology. I will however request Alex contact you once again in attempt to resolve this situation.
Best,
Nick and Raging Bull
Hey all,
There has been no further attempted contact between the player and the casino in any form that I can find.
I would like to point out Aniello that there is no physical way for us to delete an email that has been sent to you, it's the nature of the technology. I will however request Alex contact you once again in attempt to resolve this situation.
Best,
Nick and Raging Bull
Thank you, Raging Bull Casino, for clarifying.
Dear aniello,
Could you please comment on the casino’s statements and provide explanations?
Thank you, Raging Bull Casino, for clarifying.
Dear aniello,
Could you please comment on the casino’s statements and provide explanations?
Dear aniello,
Is there any news regarding your complaint? We’re extending the timer by 7 days. Kindly note that in case you fail to reply in the given time frame, we will have to reject your complaint.
Dear aniello,
Is there any news regarding your complaint? We’re extending the timer by 7 days. Kindly note that in case you fail to reply in the given time frame, we will have to reject your complaint.
IN THE END, DON'T PLAY RAGING BULL CASINO AND DON'T TRUST CASINO GURU BECAUSE THEY ARE AT THE SERVICE OF CASINO THIEVES AND WITH THIS I HAVE NO MORE NOTHING TO SAY YOU ARE ONLY 4 MONEY SCAMS, THERE ARE NO METHODS TO WITHDRAW, BECAUSE YOU YOU HAVE NO INTENTION TO PAY
ALLA FINE NON GIOCATE AL RAGING BULL CASINO E NON VI FIDATE DI CASINO GURU PERCHE' SONO AL SERVIZIO DI CASINO LADRI E CON QUESTO NON HO PIU' NULLA DA DIRE SIETE SOLO DEI TRUFFALDINI DA 4 SOLDI,NON ESISTONO METODI PER PRELEVARE,PERCHE' VOI NON AVETE INTENZIONI DI PAGARE
Dear aniello,
We are extending the timer by 7 days. Please be aware that in case you fail to cooperate or provide the required information in the given time frame, we will reject your complaint.
Dear aniello,
We are extending the timer by 7 days. Please be aware that in case you fail to cooperate or provide the required information in the given time frame, we will reject your complaint.
Dear all,
Unfortunately, we’re forced to reject this case because the player has repeatedly failed to follow the casino’s instructions and answer our questions. Without the player’s full cooperation, it’s not possible to continue resolving the issue or suggest possible solutions.
The player can reopen this complaint anytime.
Dear all,
Unfortunately, we’re forced to reject this case because the player has repeatedly failed to follow the casino’s instructions and answer our questions. Without the player’s full cooperation, it’s not possible to continue resolving the issue or suggest possible solutions.
The player can reopen this complaint anytime.
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